By switching to Windows 10 with Telindus, CFL puts its digitalization strategy on the right track

Public sector
ICT solutions
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Their goals

  • Migrate 3,000 workstations - laptops and desktops - from Windows 7 to Windows 10

  • Leverage the migration to deploy Office 365 and the associated collaborative tools

  • Facilitate access to information for the user, wherever they are

  • Pursue CFL’s strategy of developing digitalization and increasing mobility


The challenge

  • Manage the migration of around sixty different sites covering a variety of user profiles
  • Mastering the complexity of the application base operated by the CFL Group, i.e. 600 different applications

The solutions

  • Due to the large number of applications, a common framework for all users has been created. This includes a series of customised projects sometimes involving very advanced parameter settings
  • Turnkey service, from making an appointment with the user to the installation of the machine at the user's place of work, including the installation of back-up solutions

The results

The migration of the CFL workstations to Windows 10 has enabled the company to make the Digital Workplace concept a reality. The company now has a more modern, high-performance environment, and its digitalisation strategy has been reinforced


The benefits

  • CFL now has a more modern, high-performance environment, and its digitalization strategy has been strengthened as a result

  • The benefits of the new environment - the collaboration tools and the ability for users to access information through different types of platforms - have enabled each CFL division to cope with the challenges created by the COVID-19 pandemic

  • Personalized training and coaching sessions for the 3,000 users involved in the migration

A word from the client

“One of the keys to the success of this complex migration project is the coherence between resource planning and the processes designed and implemented by Telindus.”

FRÉDÉRIC PERREY - IT Operations Manager, CFL

CFL in short

As the backbone of national and cross-border public transport, the Société Nationale des Chemins de Fer Luxembourgeois (CFL) is today one of the main economic players in the Grand Duchy. With a total of 22 companies and more than 4,800 employees, the CFL Group is one of the country’s largest employers.
The main missions of the CFL Group are passenger transport, management of railway infrastructure and freight transport. In order to meet the changing expectations of its customers, particularly in terms of new technologies, CFL’s activities are based on a strategy entirely focused on customer satisfaction. This strategy is driven by the interlocking pillars of safety, quality, innovation, know-how and performance.