21 Décembre 2018 - Telindus et Tango fusionnent au 01er janvier 2019
Telindus et Tango fusionnent au 01er janvier 2019
Bertrange, le 21 décembre 2018 –Plus de deux ans après le rapprochement organisationnel de Tango et Telindus, les filiales à 100% du groupe belge Proximus franchissent une nouvelle étape stratégique et fusionnent au 01er janvier 2019 pour ne former qu’une seule et même entreprise : Proximus Luxembourg SA. Les marques Tango et Telindus demeurent et resteront actives sur leur marché respectif.
Présent activement au Grand-Duché de Luxembourg depuis plusieurs années déjà à travers ses filiales Tango et Telindus et son investissement dans le Digital Tech Fund, le groupe Proximus reste convaincu du potentiel de croissance offert par le pays. Encouragé par la réussite du rapprochement entre les deux sociétés, qui a permis le lancement d’offres convergentes et innovantes, le groupe a souhaité aller plus loin en les fusionnant sous une nouvelle entité: Proximus Luxembourg SA sous la direction de Gérard Hoffmann. Cette nouvelle structure va permettre d’accélérer la mise en œuvre d’une stratégie globale et ambitieuse, offrant le meilleur de ses expertises sur les marchés BtoB et BtoC. Elle confirme ainsi sa place d’acteur fort sur l’ensemble des marchés qu’elle adresse.
Un changement de structure juridique qui renforce les engagements stratégiques
Sur le marché Luxembourgeois depuis 20 ans pour Tango et 40 ans pour Telindus, il semble essentiel de conserver ces deux marques fortement plébiscitées par leurs clients. Tango continuera d’adresser le marché résidentiel et les petites entreprises de moins de 10 personnes avec ses services de téléphonie mobile, fixe, Internet et TV. Telindus, quant à elle, accompagnera les grandes et moyennes entreprises dans leur transformation digitale en leur offrant des services convergents ICT & Telecom fixes et mobiles. Les clients bénéficieront ainsi des meilleurs services et solutions rendues possibles par la synergie des compétences ICT & Telecom, tout en conservant leurs contacts habituels.
Un nouveau siège qui concrétise ce rapprochement
Cette fusion sera également concrétisée par le rassemblement des 3 sites actuels de Esch-sur-Alzette, Bertrange et Strassen dans un tout nouveau bâtiment : la Proximus House. Situé dans la zone du Bourmicht à Bertrange, ce bâtiment accueillera à partir du mois d’avril 2019 les salariés du groupe (hors points de ventes Tango présents sur tout le territoire). Un regroupement qui facilitera les échanges et la collaboration, tout en respectant les exigences légales et réglementaires propres à chacune des activités.
Proximus Luxembourg, sous statut PSF de support, comptera ainsi près de 650 employés, autant d’experts au service de ses clients.
« Cette fusion est l’aboutissement d’une stratégie payante, avec l’intégration à travers Proximus Luxembourg des activités de Telindus et de celles de Tango, pour mieux accompagner nos clients dans la mise en œuvre des technologies innovantes. Ce rapprochement s’inscrit naturellement dans un mouvement de convergence des activités d’intégrateur et d’opérateur fixe et mobile », affirme Gérard Hoffmann, CEO de Proximus Luxembourg. « En tant qu’acteurs de premier plan à la fois sur les marchés ICT & Telecom, nous avons à cœur de poursuivre notre contribution dans l’accélération de la digitalisation du Luxembourg à travers le développement de la connectivité, d’infrastructures résilientes, de la 5G ; mais aussi de technologies innovantes comme la Blockchain, l’Intelligence Artificielle, le Machine Learning ou l’IoT », conclut-il.
23 Novembre 2018 - Telindus et Agile Partner unissent leurs forces au service de la transformation digitale de leurs clients
Telindus et Agile Partner unissent leurs forces au service de la transformation digitale de leurs clients
Telindus, un des leaders des services convergents Cloud, ICT, télécom s’allie à Agile Partner, société spécialisée dans le développement informatique, l’accompagnement agile et l’innovation. Ensemble, ils accompagnent les entreprises luxembourgeoises de toute taille dans leur adaptation vers le cloud à tous les niveaux: stratégie, gestion du changement, conduite de projet, logiciel et infrastructure.
C’est en écoutant les besoins exprimés par les entreprises qu’Agile Partner et Telindus ont décidé de concrétiser leur ambition de partenariat.
Les deux sociétés complètent ainsi leurs offres cloud et proposent désormais un accompagnement de bout-en-bout, couvrant tant la sphère applicative, que l’infrastructure et la consultance.
Un partenariat unique à fort potentiel
« Il nous est apparu naturel de créer un partenariat fort avec Agile Partner, expert reconnu dans la transformation des applicatifs, présent sur le marché luxembourgeois depuis 15 ans. Ce partenariat permet à nos clients de mieux appréhender l’ensemble des défis posés par la transformation digitale en accompagnant au mieux leur migration vers le cloud. Nous sommes ravis de travailler avec Agile Partner qui, par son ADN agile, son expertise en coaching et en amélioration de l’expérience utilisateur, facilite l’innovation de manière efficace. » déclare Patrick Benimedourene, Head of Product Management Unit de Telindus Luxembourg.
« Que ce soit pour les Start-ups, les PME ou pour les grandes entreprises, le cloud est un accélérateur d’usage et de business. Ces 3 grands types de sociétés ont des besoins spécifiques auxquels nous répondons à travers le développement et la transformation de solutions logicielles personnalisées mais aussi la formation et l’accompagnement des équipes internes chez le client. Telindus apporte le conseil en architecture hybride, les services de migration et de gestion en environnement multi-cloud qui viennent compléter notre offre globale. Ensemble, nous avons tous les atouts nécessaires pour mener à bien notre mission de devenir les partenaires de référence pour les entreprises confrontées à un défi de transformation stratégique. » ajoute Cédric Pontet, Head of Software Factory.
24 Octobre 2018 - La certification au cœur de la stratégie de Telindus
La certification au cœur de la stratégie de Telindus
LUXEMBOURG – 24 October 2018 – Trois ans après l’obtention de sa certification ISO 27001, Telindus vient d’être recertifié par Bureau Veritas avec un élargissement du périmètre aux services de cybersécurité. Ainsi le système de management de la sécurité de l'information soutenant les activités d'approvisionnement, d'exploitation et de supervision opérationnelle de Cloud, des services de Cyber-Sécurité, des services managés et des services d'externalisation fournis par Telindus S.A. à ses clients est conforme aux attentes de cette norme.
« Cette certification vient reconnaitre officiellement à nouveau nos qualités opérationnelles de managed cloud services provider. Notre demande d’extension du périmètre vers la cybersécurité est une démarche naturelle: nos clients ont besoin d’un partenaire de confiance pour l’externalisation de leur IT, supportant leurs activités stratégiques, tout en s’adaptant aux changements régulatoires et en se protégeant des risques élevés de cyberattaques. Nous leur démontrons ici que la sécurité est intégrée et managée by-design et by-default par nos équipes suivant une approche fondée sur les risques. Nous sommes toujours en quête de qualité pour satisfaire nos clients et notre recertification récente sur la toute dernière version de la norme ISO 9001 confirme aussi cette démarche. Cette dernière version intègre notamment l’analyse de risques de nos processus opérationnels » explique Guy Minella, Director, Cloud & Telco Global Services.
« Cette recertification récompense le travail de toutes nos équipes impliquées au quotidien dans l’amélioration continue du suivi opérationnel et de sécurité de nos clients. Notre démarche d’optimisation de notre système de gestion de la sécurité a commencé bien avant l’obtention de cette certification et continuera. C’est une culture d’entreprise qui contribue à l’amélioration de nos processus, nécessaire à une meilleure qualité de service pour nos clients. » complète Geoffrey GULDNER, ISO 27001 Officer de Telindus.
« Le CyberSecurity Intelligence and Operations Center (CSIOC) de Telindus est la pierre-angulaire de cette démarche. De la tour de contrôle des événements de sécurité, on passe au centre de contrôle des activités de cybersécurité qui seront réalisées par nos équipes et proposées aux clients sous forme de managed security services. La certification permet de démontrer que l’ensemble de nos processus de détection, d’alerting et de réaction sont définis et réalisés en connaissance des risques que nous pouvons faire courir à nos clients et que ces risques sont traités de manière appropriée pour ne pas leurs causer de dommage. De plus cela démontre que les activités suivent un cadre internationalement reconnu faisant du CSIOC le partenaire sécurité de confiance de nos clients. » précise Frédéric HAUSS, Leader du CSIOC de Telindus.
Cette approche intégrée de la cybersécurité inclut les services de sécurité préventive, défensive, détective, réactive combinés à une sécurité offensive. Cela complète un portefeuille de services déjà très large adressant la Stratégie, Gestion des Risques, Gouvernance, Consultance, Formation, Ethical Hacking/pentest et Security Operations Center.
24 Octobre 2018 - Telindus Luxembourg renforce son cloud hybride et déploie la solution Microsoft Azure Stack avec Hewlett Packard Enterprise
Telindus Luxembourg renforce son cloud hybride et déploie la solution Microsoft Azure Stack avec Hewlett Packard Enterprise
LUXEMBOURG – 24 October 2018 – Telindus Luxembourg, expert ICT & Télécom au service des entreprises, propose une plateforme de cloud agile et flexible basée sur les technologies Microsoft Azure Stack et les équipements HPE.
Hébergée au Luxembourg dans un environnement hautement sécurisé, cette plateforme répond aux besoins d’agilité, de simplicité et d’optimisation des entreprises désireuses de booster leur business.
Faire d'une technologie globale une opportunité locale
« Beaucoup de nos clients souhaitent disposer d’une plateforme I.T. en mode self-service, à la demande, avec auto-scaling, et basée au Luxembourg. Nombre de leurs équipes – des business analystes aux équipes de développement – ont besoin de pouvoir temporairement et rapidement accéder à des ressources de calcul à la demande. De nouveaux business models peuvent être implémentés lorsque ces équipes peuvent accéder à des ressources flexibles et ainsi obtenir des résultats bien plus rapidement et à moindre coût. A titre d’exemple, réaliser une analyse de données type ʽBig Data’ en temps réel à l’aide d’une forte puissance de calcul, disponible à la demande, basée sur Hadoop, est un cas d’application concret », explique Thomas Scherer, Chief Architect de Telindus.
Les fonctionnalités de développement uniformes et de déploiement universelles d'Azure Stack, associées à l'expérience acquise par Telindus, répondent aux exigences spécifiques des entreprises, quel que soit leur secteur d'activité. Azure Stack est disponible as-a-service depuis les centres de données de Telindus.
En plus de l'intégration des solutions de cloud privé de Telindus, les entreprises s’appuient sur ses services de consulting et d’implémentation pour le déploiement d'environnements multi-clouds. Cette démarche leur permet d’identifier les domaines d’application les plus appropriés et de choisir le degré d'hybridation qui leur convient en combinant clouds privés, clouds publics et informatique traditionnelle.
Construire sur une plateforme cloud Azure sécurisée au Luxembourg
« En opérant ce service dans ses propres centres de données, hautement sécurisés et situés au Luxembourg, Telindus permet aux entreprises de bénéficier de l’agilité et de l’évolutivité du cloud public avec une vraie ʽexpérience Azure’, tout en offrant des niveaux de contrôle et de performance équivalents à ceux d’un centre de données local sécurisé. » souligne Patrick Benimedourene, Head of Product Management de Telindus Luxembourg. « Azure Stack repose sur les mêmes technologies, les mêmes APIs et les mêmes portails de gestion que Microsoft Azure. En plus de l'IaaS (Infrastructure-as-a-Service), Azure Stack propose également les modèles de cloud en mode PaaS (Platform-as-a-Service) et SaaS (Software-as-a-Service) aux entreprises qui développent et déploient aussi bien localement que dans le cloud public », poursuit-il.
« Les environnements hybrides sont plus qu'une simple juxtaposition d’éléments IT. Grâce à notre partenariat de longue date avec Microsoft dans le domaine du cloud computing et l'expertise de nos 4.000 professionnels formés au cloud hybride et à Azure, les systèmes de Hewlett Packard Enterprise sont les garants des solides déploiements de Microsoft Azure Stack. De plus, HPE partage avec Microsoft et Telindus une même culture de l'engagement. Tout cela nous permet d'offrir aux entreprises une expertise approfondie, une expérience de bout-en-bout ainsi qu’un support sans faille de leurs environnements de cloud hybride Azure », conclut Stéphane Lahaye, Country Manager HPE Luxembourg.
17 Octobre 2018 - Telindus et Auchan Luxembourg : Digital, Sécurité et Mobilité au cœur d'un partenariat sur mesure
Telindus et Auchan Luxembourg :
Digital, Sécurité et Mobilité au cœur d'un partenariat sur mesure
Pour mener à bien son programme de transformation informatique, Auchan Luxembourg a fait appel à Telindus. Forte capacité d’intégration technologique, data centres hautement sécurisés, multidisciplinarité, qualité de la relation client sont autant d’atouts qui ont convaincu le groupe de grande distribution de s’appuyer sur le leader des services convergents ICT et télécom au Luxembourg.
"Tout a commencé en 2011 avec un besoin plutôt trivial", se souvient Arnaud Pierrot, DSI d'Auchan Retail Luxembourg. "Nous avions une Machine Virtuelle à faire héberger pour notre service après-vente. Telindus nous a alors présenté son offre d’hébergement, son centre de service, ses centres de données Tier IV. C'est ainsi que nous avons été les premiers au sein du Groupe Auchan à migrer sur des infrastructures de ce niveau de sécurité. Il faut savoir qu'à cette époque, l’informatique d’Auchan était encore fortement centralisée. Nous n’utilisions que des solutions corporate qui étaient hébergées soit localement sur des AS/400, soit par le Groupe en France".
Quand l'informatique devient un levier stratégique
Les années ont passé sans changement notable jusqu’en 2015, année de réorganisation du Groupe qui a vu la création d’Auchan Corporate et la mise en place d’une nouvelle organisation où chaque pays a acquis une autonomie accrue. "Jusqu’alors, le Luxembourg était fortement dépendant de la France en termes d’IT mais, au vu des nouveaux projets qui commençaient à se concrétiser – l'ouverture d'un deuxième hypermarché à Differdange et l'extension de nos activités à la Cloche d'or - il nous est apparu comme une évidence que nous devions nous détacher de cette dépendance vis-à-vis du Groupe qui nous limitait dans notre expansion et que le moment était venu de faire du Luxembourg un vrai pays Auchan", raconte Arnaud Pierrot.
"Dans le secteur de la distribution", explique-t-il, "l'informatique a été considérée pendant longtemps comme un simple outil de support. Au cours des années 2000 cependant, les systèmes d'informations ont acquis progressivement un rôle plus stratégique. L'évolution de la relation client, le digital, le phygital - la rencontre des univers physique et digital - ont à leur tour amené des changements majeurs pour le Groupe comme pour Auchan Luxembourg. Depuis lors, notre conception de la relation client continue à évoluer à travers les outils du digital, les smartphones, les tablettes et les nouveaux moyens que nous déployons dans nos magasins pour interagir directement avec nos clients."
"Pour cela, l'informatique doit être au cœur de notre métier et doit pouvoir répondre à toutes les attentes", intervient Djamel Djahmi, Manager IT support Auchan Retail Luxembourg. "Nous ne pouvons plus tolérer qu'une chaîne de nuit ne tourne pas ou qu'une machine soit rendue indisponible par un problème en salle informatique. La transformation de notre modèle économique et la relation de qualité que nous voulons entretenir avec nos clients nous obligent à avoir une informatique robuste, fiable, et de maintenir un haut niveau de disponibilité", explique-t-il.
Une qualité de service zéro défaut
"Ce sont ces exigences qui ont motivé notre choix de Telindus et de ses solutions d'hébergement en data centre", précise Arnaud Pierrot. "Aujourd'hui, l'un des apports essentiels de cette décision, c'est la sécurisation que nous apporte Telindus avec ses deux centres de données redondants. Depuis que nous recourrons aux services de Telindus, nous n'avons connu aucun défaut en matière de disponibilité des systèmes. C'est important aujourd'hui, mais cela le sera encore plus demain."
Le DSI d'Auchan Luxembourg poursuit : "Dès 2015, nous savions que nous devions avoir mené à son terme la transformation de notre infrastructure IT pour l'ouverture de notre nouvel hypermarché de Differdange, prévue pour 2018. Nous partions d'une situation fortement centralisée dont la maîtrise se situait essentiellement en France. Nous avons donc établi un plan d'action dont la première étape a été de mener une étude de l'existant".
"Cet état des lieux étant réalisé", reprend Djamel Djahmi, "nous avons décidé d'entreprendre la refonte de notre infrastructure réseau. Nous avons lancé un appel d'offre et c'est Telindus qui l'a remporté en raison, essentiellement, du large éventail de services que pouvait nous apporter la société. En effet, hormis ses capacités d'hébergement et ses compétences techniques, Telindus possède une qualité qui nous intéresse énormément, c'est sa compétence en intégration. En partant d'un chantier d'intégration que nous lui confions, Telindus est capable de nous livrer une solution adaptée à nos besoins spécifiques, développée spécialement pour nous par différents intervenants techniques spécialisés, à partir de l'ensemble de son catalogue de services."
Un partenaire capable de s'adapter
"Pour répondre à nos besoins", témoigne-t-il, "Telindus a été capable d'adapter ses services aux spécificités du secteur de la distribution. D'autres acteurs au Luxembourg proposent un haut niveau de qualité mais ils s'adressent plutôt aux secteurs de la banque et de l'assurance ou aux institutions européennes. Par contre, peu d'entre eux sont prêts à prendre en compte les contraintes de la grande distribution."
"Ainsi, lorsque nous avons entamé notre collaboration avec Telindus, un chef de projet dédié a été mis à notre disposition", dit Arnaud Pierrot. "Il a appris à nous connaître, il a appris notre métier, et aujourd'hui, il joue un rôle stratégique dans la relation que nous entretenons avec Telindus. Il connaît notre modèle et il peut nous apporter des conseils d'autant plus pertinents qu'il est capable de faire le lien entre les vastes compétences de Telindus et notre petite équipe informatique, laquelle doit pouvoir s'appuyer sur un tel partenaire pour répondre à tous nos besoins."
"C'est à ce moment que notre projet a acquis toute sa dimension de programme de transformation", constate-t-il. "Telindus est alors devenu un véritable partenaire et son chef de projet un membre à part entière de l'équipe informatique d'Auchan Luxembourg, travaillant quasiment au quotidien avec celle-ci. Aujourd'hui, nous comptons en permanence 4 ou 5 collaborateurs de Telindus au sein de notre équipe projet, tout en sachant que depuis le lancement du programme en 2015, c'est près d'une centaine d'entre eux qui ont été impliqués, de près ou de loin, dans la transformation informatique d'Auchan Luxembourg", ajoute-t-il.
Une fois la nouvelle infrastructure réseau mise en œuvre, les équipes de Telindus et d'Auchan Luxembourg ont travaillé de concert à la réalisation des phases de connectivité, de mobilité et de sécurité du programme de transformation de l'enseigne de distribution.
Avec le projet de mobilité Smart Birdie mis en place avec l’aide de Telindus, l’ensemble du personnel d'Auchan a été doté d'un smartphone qui, outre des services de téléphonies, donne accès à un large éventail de solutions et d’applications dont une partie est hébergée dans les data centres de Telindus. "Pour assurer une expérience client optimale, il est essentiel que les collaborateurs présents dans les magasins disposent de la bonne information au bon moment", rappelle le DSI d'Auchan Luxembourg. "En plus d’apporter un service plus riche aux clients finaux, ces technologies ont pour effet de faciliter la vie des utilisateurs internes", précise-t-il.
Virtualiser pour sécuriser
"La phase bureautique du plan a été pour nous l'occasion de faire une avancée importante en matière de sécurité des postes de travail", explique Djamel Djahmi. "Jusque dans les années 2000, nous disposions essentiellement de stations passives donnant accès à des AS/400, ce qui qui limitait très fortement l'autonomie des utilisateurs. Nous avons par la suite ouvert les systèmes en déployant des réseaux de PC.
"L'année 2018 a été une année particulière pour Auchan", rappelle Arnaud Pierrot, "puisqu'après 20 ans de présence au Luxembourg, nous avons ouvert un deuxième hypermarché à Differdange. Nous avons également fait appel à Telindus dans ce cadre et lui avons confié la réalisation de l'infrastructure et du réseau. Nous avons en outre travaillé à la sécurisation du site selon un schéma avancé que nous appelons le modèle aéroport, une première pour les magasins du Groupe Auchan, mise en avant par un récent audit", souligne-t-il.
"En matière d'hébergement", reprend Djamel Djahmi, "trois options s'offrent à nous : les services de cloud public que Telindus met à disposition, comme Microsoft Azure ou Amazon Web Services, le cloud privé de la firme et le cloud corporate du Groupe Auchan. Nous avons la possibilité de jongler avec les trois formules, selon la nature des applications concernées. Ainsi, certains programmes sont aujourd'hui obsolètes et ne peuvent pas être migrés vers le cloud public. Ils devront passer en cloud privé en attendant leur remplacement en 2019."
Relever ensemble de nouveaux défis
Auchan Luxembourg est aujourd’hui entré dans la phase finale de son programme de transformation. Des étapes majeures ont été franchies : mise à niveau, fiabilisation, segmentation et sécurisation des réseaux, amélioration de l’accès aux applications, ouverture à la mobilité, virtualisation des lignes de caisse, etc. Sur base de ces avancées, éprouvées pour la plupart dans le cadre de l’ouverture du nouvel hypermarché Auchan de Differdange, l’enseigne est désormais prête à achever la transformation de ses sites existants et ce, sans impact tant sur les clients que sur les utilisateurs.
"Si nous avons pu tenir les délais pour ce chantier", estime Arnaud Pierrot, "c'est grâce à aux ingénieurs de Telindus et à la souplesse qu'ils nous ont apportée. Nous avons ainsi pu mobiliser toutes les ressources nécessaires au bon moment pour répondre aux besoins au fur et à mesure qu'ils se faisaient jour et ce, jusqu'au moment de l'ouverture. A cette occasion, les équipes de Telindus ont démontré leur réactivité et leur envie de travailler avec nous. A partir de ce moment, nous avons réalisé que nous avions vraiment dépassé la simple relation client-fournisseur et qu’une forte synergie s'était établie entre Telindus, les équipes d’Auchan et même certains partenaires tiers. De nouveaux défis se profilent pour Auchan Luxembourg et Telindus a clairement une place à prendre à nos côtés pour les relever", conclut-il.
13 Août 2018 - Le Blockchain Challenge de la BEI : une plongée de 48 heures dans l’avenir de la finance numérique
Le Blockchain Challenge de la BEI : une plongée de 48 heures dans l’avenir de la finance numérique
· 56 codeurs de 15 pays répartis en 12 équipes ont relevé le défi : une manifestation innovante sur la blockchain organisée pour la première fois au siège de la BEI à Luxembourg.
· 48 heures chrono pour repenser le traitement des transactions de billets de trésorerie grâce à la technologie blockchain.
· À la clé pour les vainqueurs de l’équipe EY, une somme de 5 000 EUR et un contrat avec la BEI pour développer leur solution jusqu’à la validation de principe.
S’appuyant sur leur partenariat et leur conviction partagée que la technologie blockchain va fortement influer sur tous les secteurs, dont celui de la finance, la Banque européenne d’investissement (BEI) - l'institution de financement de l’Union européenne - et Telindus, expert digital et fournisseur de services et solutions ICT, Fintechs et Télécommunications, ont organisé un Blockchain Challenge de deux jours réunissant 56 codeurs (12 équipes) de 15 pays au siège de l’institution à Luxembourg.
Il s’agissait du premier exercice du genre pour la BEI et les responsables de services de trésorerie et représentants de plus de 20 établissements financiers, tous réunis au siège de la BEI. Cette manifestation leur a permis d’interagir avec les codeurs, en marge de leur conférence annuelle qui avait cette année pour thème ... la technologie blockchain.
La blockchain est-elle une nouvelle mode ou une vraie rupture, une évolution ou une révolution dans le mode de fonctionnement du secteur bancaire ? Quels sont les défis à relever au niveau des régulateurs, des infrastructures, du secteur et des employés ? Ce sont ces thèmes que la BEI, fervente supportrice de l’innovation, a décidé de mettre en avant lors du Blockchain Challenge mais aussi lors de son forum bancaire annuel dédié aux enjeux de trésorerie.
Lors de son discours d'ouverture du Blockchain Challenge, Pierre Gramegna, le ministre luxembourgeois des Finances, s’est exprimé ainsi : « La parfaite traçabilité qui constitue le fondement de la technologie blockchain présente de nombreuses possibilités d’application au secteur financier, bien au-delà des crypto-monnaies. À cet égard, je me félicite de ce que la BEI lance le premier Blockchain Challenge, ici à Luxembourg, l’un des premiers pôles de technologies financières d’Europe, afin que soient élaborées de nouvelles solutions intelligentes utiles aux institutions financières, qui contribueront à stimuler l’innovation dans le secteur de la technologie financière dans l’UE. »
Alexander Stubb, vice-président de la BEI, a déclaré : « Nous sommes à l’aube d’une nouvelle ère et la technologie blockchain changera la donne. L’utilisation de technologies nouvelles, comme la blockchain, aura des répercussions positives considérables liées à la simplification et à la rationalisation des procédures financières existantes. Il est nécessaire d’évaluer les nouvelles perspectives créées par la transformation numérique et la technologie ‘des registres distribués’ (Distributed Ledger Technologies – DLT). Chacun d’entre nous doit se préparer à les utiliser et à se lancer dans cette nouvelle aventure. En sa qualité de bras financier de l’UE, la BEI a décidé d’adopter une démarche proactive sur la question, d’expérimenter et de faire bouger les lignes, de jouer un rôle de catalyseur et d’unir ses forces à celles de ses partenaires bancaires pour ouvrir la voie au secteur financier de demain. »
Le défi à relever pour les codeurs consistait à utiliser la technologie blockchain pour révolutionner le traitement des transactions de billets de trésorerie.
La BEI avait invité ses 25 contreparties principales du secteur bancaire à sa conférence annuelle consacrée aux questions de trésorerie avec, cette année, un objectif précis : découvrir ce qu’est la technologie blockchain et ce qu’elle peut apporter à leur activité. Pendant la conférence, les codeurs se trouvaient dans une pièce attenante avec un défi à relever en 48 heures : utiliser la technologie blockchain pour améliorer le traitement des transactions de billets de trésorerie – un instrument de financement à court terme (des titres de créance émis sur le marché monétaire) utilisé dans le monde entier dans des opérations de trésorerie et dont le traitement demeure « archaïque » et complexe.
Pour la BEI, le défi consistait à explorer les possibilités offertes par la blockchain pour ce type d’instrument et à montrer aux participants de la conférence les avantages potentiels que cette technologie peut leur apporter dans le cadre de leur activité. Les banquiers, les responsables de services de trésorerie et les juristes présents ont échangé régulièrement avec les codeurs, partageant avec eux leur expertise sur les procédures financières. À en croire les codeurs, ces échanges ont été l’une des clés de la réussite de ce défi et en ont fait une manifestation unique.
L’épreuve se déroulant au siège de la BEI, Telindus a fourni aux codeurs une connexion sécurisée isolée du réseau de la Banque afin d’assurer le bon déroulement de la compétition. Telindus est un fournisseur d'accès de solutions numériques innovatrices liées notamment aux technologies blockchain et KYC. Afin de créer une expérience numérique à 360°, ils se sont inscrits à la compétition via le portail DigitalKYC développé par Telindus, une plateforme d’enregistrement numérique sécurisée permettant de vérifier les identités avant le début du concours.
À l’issue de la séance de présentation des résultats, l’équipe EY a remporté la compétition grâce à une solution innovante destinée à améliorer les transactions en associant des outils de technologie de la blockchain, de robotique et d’intelligence artificielle afin d’optimiser la procédure d’émission et de réduire le nombre d’échanges entre la BEI et ses contreparties, tout en maintenant le rôle de chacun au sein de l’écosystème.
L’équipe EY a remporté la somme de 5 000 EUR et décroché un contrat avec la BEI afin de développer sa solution jusqu’à la validation de principe.
« Chez Telindus, nous sommes fermement convaincus que la technologie blockchain, de façon sous-jacente et associée à d’autres technologies innovantes, aura des répercussions importantes sur l’efficacité opérationnelle, ainsi que sur l’expérience des utilisateurs, dans le secteur financier et au-delà », a expliqué Frank Roessig, Head of Digital Finance Solutions chez Telindus et maître de cérémonie de l’événement. « Nous travaillons main dans la main avec nos partenaires afin de mettre en œuvre des solutions à forte valeur ajoutée s’appuyant sur la blockchain. Dans cet esprit, nous sommes parvenus à mettre en place une notarisation via la blockchain et à développer d’autres projets, comme pour les transactions d’actifs et les réconciliations, la connaissance des clients (KYC - Know Your Customer) et la délégation de signature partagée », a-t-il ajouté.
La vidéo « Blockchain Challenge à la BEI » (2 min 12 s) vous donnera un bon aperçu de cette manifestation de 48 heures axée sur la technologie blockchain organisée à la BEI : https://www.youtube.com/watch?v=YlKa2LZgxhE (youtube)
Vous pourrez découvrir et télécharger des articles, des vidéos, des publications sur les réseaux sociaux, des podcasts, des photos et bien plus encore sur la page web de la BEI : http://www.eib.org/fr/infocentre/events/blockchain-challenge
19 December 2017 - Transformation digitale du Luxembourg: une rencontre au sommet entre Xavier Bettel et Stefaan De Clerck, Chairman of the Board of Directors de Proximus
Ce lundi 18 décembre 2017, le Premier ministre et ministre des Communications et des Médias du Luxembourg, Xavier Bettel a accueilli au Ministère d'État Stefaan De Clerck, Chairman of the Board of Directors de Proximus, Guillaume Boutin, Chief Consumer Market Officer & Member of the Executive Committee de Proximus, Gérard Hoffmann, CEO de Proximus Luxembourg, Chairman & Managing Director de Telindus S.A. et Jean-François Willame, Co-CEO de Proximus Luxembourg & Managing Director de Tango.
Leurs discussions ont porté sur l’accélération de la digitalisation du Luxembourg, les moyens à déployer pour atteindre les objectifs fixés dans le cadre de "Digital Lëtzebuerg" et plus largement les enjeux stratégiques du secteur ainsi que le renforcement de sa promotion à l’étranger.
La digitalisation du Luxembourg contribue au rayonnement international du pays et au développement pérenne de l’Economie. Proximus se réjouit que le gouvernement, à travers l’initiative « Digital Lëtzebuerg », ait mis le digital au centre de sa politique. Comme en témoigne entre autre le rapport “Rifkin” sur la troisième révolution industrielle.
Cette rencontre vise à souligner les liens forts qui existent entre Proximus et le Luxembourg.
En effet, le Groupe Proximus est présent au Luxembourg à travers ses entités luxembourgeoises Tango et Telindus, acteurs majeurs dans leurs domaines respectifs. Tandis que Tango fournit des services de TV, internet, téléphonie fixe et mobile aux particuliers et petites sociétés, Telindus accompagne les entreprises, grandes et moyennes, dans leur transformation digitale en leur offrant des services convergents ICT & Telecom fixes et mobiles.
Acteur de poids dans la transformation digitale du pays, le groupe Proximus adossé à ses filiales Telindus et Tango, a réitéré auprès du Premier ministre sa volonté de jouer un rôle actif dans l'écosystème luxembourgeois de la technologie et de l'innovation. L’engagement du groupe sur le marché Luxembourgeois s’est déjà illustré par son investissement dans le « Digital Tech Fund » qui soutient les start-ups luxembourgeoises, sa participation au développement des infrastructures de télécommunication au Luxembourg et sa décision stratégique d’unir les forces de ses entités Luxembourgeoises Telindus et Tango pour créer Proximus Luxembourg, une nouvelle organisation aux ambitions de croissance élevées.
La transformation digitale du pays n’est possible qu’à travers le renforcement des synergies public-privé, la mise en place d’une régulation innovante et le renforcement des actions internationales de promotion et de prospection en étroite collaboration avec les spécialistes du secteur ICT.
7 December 2017 - Triple reconnaissance pour Telindus Luxembourg
Le spécialiste luxembourgeois des services ICT et Télécom distingué pour l'étendue et la profondeur de son expertise en Sécurité de l'Information, en Télécommunications et en FinTech.
En moins d'une semaine, Telindus s'est vu attribuer trois prix prestigieux par les membres des communautés luxembourgeoises de la Finance et de l'ICT. Le spécialiste des services ICT et Télécom a été élu tour à tour "FinTech Solution Provider of the Year", "Security Provider of the Year", et "Telecom Provider of the Year".
Gérard Hoffmann, CEO, a le plaisir d'annoncer que Telindus Luxembourg a été élue "Security Provider of the Year" et "Telecom Provider of the Year" par le jury des Luxembourg ICT Awards lors du 11ème Gala IT One qui s'est déroulé au Casino de Mondorf-les-Bains ce 5 décembre. Quelques jours plus tôt, le 30 novembre, Telindus avait déjà reçu le prix du "FinTech Solution Provider of the Year" à l'occasion du Luxembourg Finance Innovation Summit 2017.
Répondre aux défis rencontrés par les institutions financières
La solution DigitalKYC de Telindus a été le facteur décisif qui a déterminé le choix du jury des 9èmes Luxembourg Finance Awards. Cette plateforme digitale d'acquisition de clients ou ‘Digital Customer Onboarding’, destinée aux personnes physiques et morales, permet d'organiser en toute sécurité la collecte d'informations, la vérification de l'identité du client, les procédures de vérification préalable en matière d'obligation de connaissance du client ‘Know Your Client’ et due diligence, ainsi que la signature électronique. La solution DigitalKYC de Telindus est accessible à travers des interfaces Web ou mobiles dans le cadre d'un processus entièrement automatisé. Elle est disponible 24 heures sur 24 et 7 jours sur 7 et ce, pour un coût largement inférieur à celui du traitement manuel.
"Nous sommes très fiers de ce prix qui récompense les efforts déployés par Telindus au cours de l'année écoulée dans le domaine des solutions numériques destinées à l'industrie de la Finance", a commenté Frank Roessig, Head of Digital Finance Solutions chez Telindus. "Chaque jour, partout dans le monde, des entreprises tentent de se conformer aux exigences strictes des règles de KYC. La digitalisation des interfaces client est une priorité pour les institutions financières en Europe comme dans le monde entier car elle est devenue la pierre angulaire de la relation client. Notre solution DigitalKYC répond aux principaux défis de la digitalisation que sont la conformité, l'automatisation et l'expérience utilisateur", a-t-il ajouté.
La cybersécurité : une priorité stratégique pour Telindus
En faisant de Telindus le "Security Provider of the Year", le jury des Luxembourg ICT Awards a exprimé sa volonté de reconnaître et de récompenser une approche globale de la cyber sécurité s'appuyant sur les atouts que constituent un Centre d'Opérations de Cyber Sécurité et de Renseignement (CSIOC) et une Equipe de Réponse aux Incidents de Cyber Sécurité (CSIRT).
S'appuyant sur des services managés et des services cloud certifiés ISO 27001 ainsi que sur un département de sécurité comptant plus de 55 experts hautement qualifiés et certifiés, Telindus Luxembourg a développé une approche systémique de la Sécurité de l'Information fondée sur les quatre piliers que sont la définition de la stratégie de sécurité, sa mise en œuvre, le suivi et la validation des solutions déployées, et la sensibilisation à la cyber sécurité.
2 August 2017 - Telindus provides Managed Ripple Validator to facilitate cross-border settlement for Financial Institutions
– Telindus is proud to announce its integration into the Ripple network consisting of many distributed servers, called Trusted Validator Nodes, which accept and process transactions. This way, a worldwide shared ledger - called XRP Ledger - is implemented, facilitating cross-border settlement for Financial Institutions with XRP as the native digital asset.
Client applications sign and send transactions to the Ripple network for processing. Examples of client applications include mobile and web wallets, gateways to financial institutions, and electronic trading platforms.
Telindus being an integrator, cloud and telecom operator as well as a Digital Finance Solution provider, has set up and is operating the Ripple Validator node within its cloud. Thereby Telindus enables Trusted Validator Nodes that contribute to the consensus process facilitating the real-time settlement of transactions between Financial Institutions on the RCL network.
10 July 2017 - Telindus launches a new cybersecurity campaign to raise awareness of cybercrime within companies
In early July, Telindus launched a new awareness campaign on cybercrime among Luxembourg companies by offering them a recently created cybersecurity kit containing all the tools needed for an internal awareness-raising cybersecurity campaign. Composed of computer graphics, posters with key messages, postcards and stickers, this kit aims to address the risks related to cybercrime (data theft, social engineering, phishing, etc.), to make people reflect on the right behaviours to adopt in order to protect themselves and thus contribute to raising the sensitivity level to the safety of the ecosystem in Luxembourg.
By using this kit, companies can raise awareness among their employee about the risks and threats of bad behaviour. This thanks to a computer graphics displaying the exposure level of Luxembourg companies to ransomware and highlighting 3 good practices to be used to guard against such an attack.
Moreover, via the 5 different posters, companies can inform their staff about the general principles of “social engineering” and the risks associated with lack of attention and carelessness. Indeed, the credulity, the absence of a password or a password visible on a post-it, are all doors open for data theft, often with harmful consequences for the company (Damage to Branding, espionage, ransomware).
All these posters are declined in post card format to facilitate the transmission of information.
Five stickers with the same awareness messages as the posters (social engineering, phishing, bad password, etc.) complete the kit.
6 July 2017 - Telindus integrates SnapSwap to offer its Digital KYC solutions
Telindus, one of the leaders in converged ICT services as well as Digital Finance Solutions and SnapSwap, an innovative FinTech startup from Luxembourg, have partnered to provide automated Digital customer Onboarding solutions to banks, the investment industry, insurance providers, and other businesses. Developed by SnapSwap and integrated into the Telindus SmartKYC Solution, the Digital Onboarding solution enables the automatized implementation of KYC (“Know Your Customer”) encompassing the verification of customer identity, the collection of relevant client information and electronic signature online via a mobile device or a computer.
Opening an account online in less than 6 minutes
Digital Onboarding is a unique solution for the onboarding of customers remotely via a mobile device or a personal computer. It secures compliance with KYC requirements through the verification of a customer’s identity, the collection of relevant data, the performance of due diligence as well as the obtention of legally binding electronic signatures. This fully automated service, it is available 24/7 at a fraction of the cost of manual onboarding.
As many sectors are required to comply with KYC rules, Digital Onboarding provides an advanced solution that satisfies user expectations and is compliant with various regulations, including PSD2, AML and data privacy rules.
Digital Onboarding is an automated solution that replaces manual and paper based processes with precise technologies satisfying the highest standards of security. Automation allows banks and other businesses to stay open for new customers 24/7 and enables the completion of initial account opening in less than 6 minutes from any location.
A unique partnership with a huge potential
Telindus is a global service provider delivering converged ICT services to businesses and public administrations.
With this partnership, Telindus now offers SnapSwap’s Digital Onboarding as part of SmartKYC, to its existing and prospective clients. Thereby, the financial sector can boost the digital transformation by originating new accounts in a streamlined manner with a seamless and innovative user experience.
With SmartKYC, the onboarding experience becomes compliant, faster and customer-focused:
- Increase Compliance Consistency
- Simplify & Enable Faster Onboarding and Time to Revenue
- Improve Risk Assessment
“Digitalization of customer interfaces, beginning with onboarding, is one of the main innovations in financial services. It is a top priority for many leading financial institutions in Europe and worldwide as it is the cornerstone to the customer relationship. SnapSwap developed a novel product, answering key challenges of digitalization - compliance, automation, and user experience. We are excited to work with SnapSwap’s talented team to bring the best solution to our existing and new customers”, - said Gérard Hoffmann, Chairman & Managing Director of Telindus.
"We are glad that Telindus chose us as their preferred partner to provide the onboarding solution. Telindus clients will now not only benefit from the integration and service skills already available from Telindus but will also benefit from SnapSwap’s precise technologies covering the whole onboarding process, in full compliance with European regulations.” said Denis Kiselev, CEO of SnapSwap.
2 May 2017 - LuxBlockHackathon 2017 The best-of-the best seek a blockchain solution to a Financial Sector Challenge
The first LuxBlockHackathon will be held on 8th & 9th May 2017 from 8am at SnT Luxembourg. Organized by Melufina, blockchain Think tank created by Evan Schwartz (Ripple), Franck Roessig (Telindus) and Radu State (SnT). Over 10 teams with 50+ blockchain coders are coming to Luxembourg from San Francisco, Kiev, London, Paris, Lisbon, Rotterdam, Cologne,… and will be working with Stellar, Hyperledger, Ethreum, Monero.
During this 24 hours event, the 10 teams have to build an innovative blockchain-based solution to a challenge affecting the Luxembourg Financial Industry. The hackers will also have the option to work-off secured nodes provided by Telindus as part of the InfraChain initiative.
A jury composed of Gerard HOFFMANN (Telindus), Marco HOUWEN (InfraChain), David MAZIERES (Stanford University), Melinda ROYLETT (Paypal), Radu STATE (SnT) and Evan SCHWARTZ (Ripple) will determine the winning team that will receive 1.5 million Stellar Lumens plus other goodies.
The Hack will be followed by diverse blockchain demos at which attendees will participate in effecting live blockchain transactions.
This event is supported by the SnT, Telindus, Stellar & InfraChain.
28 April 2017 - Proximus and Vodafone renew co-operation agreement for Belgium and Luxembourg
Proximus and Vodafone renew co-operation agreement for Belgium and Luxembourg
Proximus and Vodafone have agreed to renew their co-operation agreement for Belgium and Luxembourg for a further five years, building on a successful long-term relationship that began in 2003, with the two companies jointly providing a range of products and services to better serve their business and residential customers.
Under the agreement, which commenced on 1 April 2017, multinational companies in Belgium and Luxembourg with global agreements from Vodafone and Proximus, Tango and Telindus will continue to benefit from international managed mobile services and have access to a range of Vodafone Global Enterprise services. These include Vodafone Spend Analytics, which provides visibility and control of a company’s telecommunication spend, and Enterprise Managed Mobility, which enables employees to securely use smartphones and tablets. As such Proximus serves its international customers better and Vodafone is able to offer a local quality support service.
Proximus and Vodafone remain preferred partners for roaming traffic on each other’s footprint. Mobile customers of Proximus, Tango and Telindus will continue to benefit from mobile voice and data roaming, including high-speed data on Vodafone’s 4G networks. Vodafone customers visiting Belgium and Luxembourg will also enjoy voice and data roaming, including high-speed data on the 4G network of Proximus and its affiliate Tango in Luxembourg.
Proximus and Vodafone will continue to benefit from joint mobile device procurement and device promotion. Within the framework of the agreement, the two companies will also further explore some specific areas like mobile data monetization, connected cars and mobility solutions.
Dominique Leroy, CEO of Proximus, said: “We look forward to continuing our excellent collaboration with Vodafone. Being the partner of a global player allows us to offer our residential and professional customers the best of both worlds: a local quality partner and global advantages such as the best value proposition for smartphones and accessories. Within this partnership, Proximus and Vodafone will also explore some specific areas like connected cars and mobility solutions.”
Vodafone Partner Markets Chief Executive Diego Massidda said: “We have built a strong relationship with Proximus dating back to 2003, and I am delighted to announce the next stage in our mutual co-operation. Customers of Vodafone and Proximus will continue to benefit from an excellent range of consumer and enterprise products and services across our networks for many years to come.”
27 April 2017 - Telindus selected by SES to deliver hosting and IT service management
Telindus and SES Techcom Services have signed an agreement for the hosting of its e-Health and UCI (unique customer interface) services. The objective of this partnership is to ensure round-the-clock high availability and performance of customer services, while taking advantage of a fully flexible and efficient solution.
SES Techcom Services has numerous live production systems which require significant IT infrastructure. One example is satellite-based e-health platform which has been deployed in remote hospitals and clinics worldwide. Another example is UCI, allowing the company and its clients to efficiently manage operational activities. The IT infrastructure for such applications needs to complement SES’s satellite-related technology and to guarantee the same level of service quality, as they are required to be operational 24/7. After a thorough selection process, Telindus has shown required capabilities and was chosen as hosting and managed services partner for the coming three years.
In order to best meet SES’s needs in flexibility, performance, availability and security, Telindus provides its U-flex solution (Managed private Cloud Service), offering a flexible investment-free and cloud-based IT service management with complete cost control and quality support. Likewise, SES platforms will be hosted in the Telindus datacenters in Bettembourg and Bissen and the solution will be offered as Software as a Service (SaaS).
“We are very pleased with this partnership with Telindus. Not only will it allow us to provide the required infrastructure for our platforms, but it will also give us useful insight to further define our future hosting requirements and strategy”, says Gerhard Bethscheider, Managing Director, SES Techcom Services.
“Our mission is to make information systems more agile, to give adequate support to SES’s activities, to simplify IT operations, ensure optimal security and above all, align IT resources with business requirements,” says Jacques Ruckert, Director, Products and Solutions at Telindus.
29 March 2017 - Telindus awarded with the “Awareness Security Initiative of the Year”
Telindus awarded with the “Awareness Security Initiative of the Year”
Luxembourg, March 29th- - Telindus is proud to announce that it has been rewarded with the “Awareness Security Initiative of the Year” by a jury of 30 ICT and Cybersecurity Professionals.
The Awareness Security Initiative of the year rewards an organisation for a project or an initiative promoting awareness of the information security issues. Telindus has been rewarded for its national campaign consisting in the free trial of its security level, called “Test us” (http://www.testeznous.lu) and launched in April 2016.
The objective of the “test us” campaign, is to measure the level of exposure to ransomware attacks by assessing the awareness level of its employees. This campaign simulates a phishing attack scenario developed by Telindus’ “Ethical Hackers”.
“This award marks Telindus’ will to secure the Luxembourgish ecosystem by capitalising its many years of experience and of as many awareness centred projects.” Says Cédric Mauny, Senior manager Cybersecurity Department of Telindus.
Further to the different tests carried out during the campaign, Telindus reveals it infographics which highlight the key numbers and several recommendations to reinforce the security of its company. This infographics can be downloaded on the web page Testez-nous.lu (http://www.testeznous.lu). A whitepaper on the Luxembourg awareness is in preparation and will be available on the same web page very soon.
2 December 2016 - Telindus Luxembourg elected « Telecom Provider of the year »
Luxembourg, December 2nd- Telindus is glad to announce that it has been rewarded with the « Telecom Provider of the year 2016 » by a jury of 50 CIOs from the industrial, financial, services, construction, trade, transports, logistics and public sectors.
The IT One gala, which took place on December 1er at the European Convention Center in Luxembourg, experienced its highlight with the assignment of the Luxembourg ICT Awards, after a dinner attended by more than 700 professionals of the ICT sector.
This 2016 edition awarded Telindus as « Telecom Provider of the year 2016 ». This prize rewards the company which, over the past year, has offered one or several innovative and/ or outstanding solution(s) due to their impact or objectives achieved.
« This award rewards 7 years of innovation and presence on the telecommunications market in the Grand Duchy. Being recognised as the best operator, highlights all the efforts made by Telindus, now united with Tango under Proximus Luxembourg, to offer the Luxembourg market increasingly innovative solutions» says Gérard Hoffmann, Chairman and Managing Director of Telindus.
« It is thanks to our customers’ continued trust that Telindus has been able to invest in the development of its fixed telecommunications network and to extend it to the mobile network thanks to the merger between Telindus and Tango» adds Christian Haux, Sales and Marketing Director at Telindus.
15 July 2016 - Telindus Luxembourg receives for the second time in a row Cisco’s “Cloud and Managed Services Partner of the Year” award for the second time in a row
Luxembourg, July 15th– Telindus Luxembourg is proud to announce that it has been named “Cloud and Managed Services Partner of the year FY2015” by Cisco for the second year in a row during the “Belux Partner Awards” ceremony, which took place at Cisco’s office, in Diegem (Belgium).
During the ceremony, Cisco rewarded Telindus for its business performances and the quality of its customer services on the Luxembourg market.
This award also recognizes the efforts, commitment and trust that bind Cisco and Telindus since the beginning of their partnership in 2013 for the launch of Telindus Telecom U-touch, an on-demand unified communications and collaboration offer, based on the Cisco HCS solution. For two years now, this partnership has allowed some very big names of the international financial sector to benefit from the largest unified communications platform in Luxembourg like Belfius Insurance and Banque Internationale in Luxembourg (BIL).
“This award results from a hard teamwork and is particularly important to us. We are very proud of it and it confirms our choices regarding the different strategic partnerships we choose to make” said Jean Calçada, Department Manager at Telindus Luxembourg.
6 June 2016 - Autopolis has chosen Telindus for its needs in cloud & managed services
Luxembourg, June 6th ,2016,– Telindus is proud to announce its partnership with Autopolis with which it won the EuroCloud Luxembourg Award for the Best cloud service market as to its impact on its clients’ business, at the annual ceremony of the Golden -I on April 28th.
Representing almost 11% of the Luxembourg market share and with two selling points, one in Bertrange and the other in Ettelbruck, Autopolis is an industry leading actor that places customer satisfaction at the heart of its approach. As a leader in Luxembourg, it has fully understood that cost control and agility are key assets to maintain its competitive position. To tackle the challenges, Autopolis chose to outsource the management of its IT infrastructure to Telindus.
Information systems have become central in the Autopolis activity, which includes the management of more than 130 applications for the 12 distributed brands. In order to meet customers’ needs in the best of ways and ensure the support of the vehicles at all times, Autopolis needed a more agile ICT infrastructure offering more guarantees and security. For the transformation of its IT, Autopolis wanted a reliable and local partner who would understand its needs. Rapidly, Telindus established itself as a major player in the local market with a real expertise in the management of datacenters.
Marc Devillet CEO & Managing Director of Autopolis: “Telindus is the ideal partner. We benefit from their teams’ experience and ability to listen daily, to implement suitable and effective solutions which respond to the challenges of our business.”
“While searching for the optimal solution, Telindus went beyond the prerogatives that we had imposed upon it by offering a more comprehensive cloud solution in “Infrastructure-as-a-Service” mode, as well as secure connectivity and managed services. My teams can now focus on the integration and development of process and solutions offered by our hardware partners, which is really creating value for our business” says Luis Trindade, IT Manager of Autopolis.
Telindus has met the challenge. Now Autopolis benefits from a new, efficient, secure, flexible and scalable IT infrastructure, offering a total cost control. Moreover, Autopolis estimates making savings of 20% on its IT budget. The Autopolis teams can therefore concentrate all their energy on their core business, so as to innovate, develop new services and ultimately improve their customer service.
"We are delighted with this partnership because it allowed Autopolis to control costs and to put all its energy and skills into its core business. More than to technology, this success is in large part due to the collaboration of our teams, "says Guy Minella, Director Sourcing & Datacenter, at Telindus.
9 May 2016 - Proximus combines its Luxembourg entities Telindus and Tango to create Proximus Luxembourg, a new convergent organization with strong growth ambitions
The Proximus subsidiaries Telindus and Tango command strong positions in the Luxembourg ICT and telecommunication services market for businesses and in the mobile, fixed telephony, TV and Internet services market for consumers respectively; they announce today to continue to further complement each other by accelerating their organisational convergence.
Driven by a strong commitment to Luxembourg and following the acquisition of the full ownership of Telindus in December of 2015, Proximus has now defined an ambitious growth avenue for Telindus and Tango. Tango and Telindus will pursue a coordinated convergence strategy based on innovation and with a challenger mindset.
The new organization that results from Tango and Telindus joining forces will be called Proximus Luxembourg. It is put under the leadership of Gérard Hoffmann, CEO, and Jean-François Willame, Co-CEO and Integration Officer and will be structured around three entities:
The Proximus Luxembourg HQ entity will regroup the mobile and fixed networks and all the services and competence centres supporting the commercial activities; all investments will be centrally steered and monitored.
The Enterprise Business Unit (EBU) will address large and medium sized companies and will act on the B2B market under the Telindus brand. Telindus and Tango will join forces in their businesses of telecom operator and IT provider. In that context, they intend to further grow their mobile, fixed connectivity, cloud, security, outsourcing, and Fintech businesses. EBU will be headed by Gérard Hoffmann;
The Consumer Business Unit (CBU) that will address consumers and small businesses (up to 10 employees) and will act on the B2C market under the Tango brand. Tango will continue its successful growth strategy in mobile, fixed Internet and TV services. CBU will be headed by Jean-François Willame.
The legal entities will be maintained in full compliance with legal and regulatory requirements but will largely operate in tandem under the combined leadership.
The new Proximus Luxembourg organization, that becomes a strong player on all the markets it operates in, will be progressively set up during the coming months and aims to be fully operational in September of this year. The newly structured offering for B2B customers based on the ambitious investment plan will hit the market as of Q4 of this year. Further announcements to present the newly available services shall follow in due time.
“We are enthusiastic about the combination of both companies, which creates a unique business growth opportunity and will put Proximus Luxembourg into the position of a strong challenging leader on both Telecom and ICT markets. This strategic combination with Tango is compelling and will provide significant benefits to our enterprise customers.” said Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg and CEO of Proximus Luxembourg.
“Tango is confident about the benefits that we will reach by joining forces with our sister company Telindus Luxembourg. We are eager to bring to our customers, especially on the B2B market, the expected benefits from the new enhanced organization. Our B2B customers will benefit from greater resources and more diverse product offerings, including ICT solutions” said Jean-François Willame, Managing Director of Tango and co-CEO of Proximus Luxembourg.
Tango is Luxembourg’s leading alternative operator, offering fixed and mobile telephony, Internet and TV services. With a wide portfolio of products effectively tailored to meet the needs of its residential and business customers, 283,000 customers have already placed their trust in Tango. Since its foundation in 1998, Tango has pursued a policy of innovation which has allowed it to respond effectively to its customers’ needs in terms of quality of service at the best price.
Strengthened by a powerful distribution network with 10 Tango and 20 partner sales outlets, Tango is also committed to providing technical assistance to all its customers through its technical service. A member of the Proximus Group since 2008, Tango has acquired an even greater international reach. The partnership concluded with Vodafone allows Tango to offer highly competitive rates for calls made from abroad, along with a wide range of offers and services at the cutting edge of technology.
Telindus Luxembourg is the Proximus Group’s ICT branch and, through Telindus Telecom, the Group’s enterprise operator in Luxembourg. It provides solutions to a variety of private and public-sector companies. Its areas of expertise include enterprise networks and connectivity (national and international), datacenters, systems, storage, security, collaboration, applications and mobility.
With a customer centric approach, Telindus Luxembourg positions itself as the privileged partner for businesses and administrations in Luxembourg. In order to support its customers in their digital transformation, at their own pace, Telindus has developed a wide range of managed services to meet their very specific needs. With more than 430 experts, Telindus Luxembourg’s strategy is to focus on customers’ needs, managed through a single point of contact to meet their overall ICT requirements.
About the Proximus Group
Proximus (Euronext Brussels: PROX) is the leading provider of telephony, internet, television and network-based ICT services in Belgium through its Proximus and Scarlet brands. Proximus’ aim is to deliver the best customer experience and to simplify the customer journey by offering accessible and easy-to-use solutions to the residential, enterprise and public markets. Proximus’ high-quality interconnected fixed and mobile networks offer access anywhere and anytime to digital services and data, as well as to a broad offering of multimedia content. Proximus is active in Luxembourg through its affiliates Telindus Luxembourg and Tango and in the Netherlands through Telindus Netherlands. Its subsidiary BICS offers best-in-class international wholesale solutions for voice and mobile data service providers worldwide. At the end of 2015, Proximus had around 14,000 employees and generated an underlying revenue of EUR 5,994 million.
13 April 2016 - Proximus supports Luxembourg start-ups
The Digital Tech Fund, in which Proximus invests, aims to finance technology start-ups in the Luxembourg ICT sector
On 12 April 2016, Luxembourg Deputy Prime Minister, Minister of the Economy Étienne Schneider presented a start-up fund set up by the Luxembourg government in partnership with a group of private investors, including Proximus, in order to support the financing and development of start-ups active in the field of ICT, which is considered a key sector of the national economic diversification in Luxembourg.
The fund, called the "Digital Tech Fund", was launched at the initiative of the Minister of the Economy as part of the "Digital Lëtzebuerg" program. It will acquire holdings in innovative companies created less than seven years ago and which develop products that, preferably, already exist in the form of a functional prototype. The fund aims, above all but not only, to make risk- capital investments in fields such as cyber security, FinTech, Big Data, Digital Health, media, and next-generation communication networks, digital learning, the Internet of Things, telecommunications, and satellite services.
Set up according to the principle of "evergreen funds", the Digital Tech Fund will also aim to facilitate the transfer of new technologies from publicly funded research, particularly the Interdisciplinary Centre for Security, Reliability and Trust (SnT) of the University of Luxembourg, with which a partnership is being formed to support the creation of the spin-off.
The Digital Tech Fund, which will start operating in May 2016, will be managed by Expon Capital S.A.R.L., which has proven experience in the management of funds. Given that it was developed within the framework of a public-private partnership, the fund's other stakeholders are (in alphabetical order): Arendt & Medernach, Banque Internationale à Luxembourg SA (BIL), Expon Capital, High Capital (BHS Services), POST Capital, Proximus, and SES.
Through the Digital Tech Fund, Proximus wants to support innovative Luxembourg start-ups, reaffirming its commitment to the Luxembourg market with its subsidiaries Tango and Telindus Luxembourg.
As a reminder, Proximus also invests in Belgian start-ups active in the field of new technologies, such as Tessares, a spin-off created with the Catholic University of Louvain la Neuve (UCL) to optimize Internet connection capacity through fixed-mobile aggregation, or Awingu, which has developed a web platform that makes it possible to integrate a company’s applications on any device. Proximus is also involved in Eggsplore, an incubator that works on smartfin technologies in order to promote them internationally.
4 March 2016 - Telindus-Accellion: the best of global technology for local companies in Luxembourg
Telindus, cloud services integration leader in Luxembourg, signed a partnership with Accellion, the leading provider of private cloud solutions for secure file sharing and collaboration, to strengthen the Telindus Telecom U-share offer, a collaboration and mobility cloud solution.
Unique in Benelux, this partnership allows companies to access one of the most innovative mobile solutions available on the global market. Telindus Telecom offers the U-share solution, supported by Accellion’s kiteworks technology, to its customers to securely transform and enhance business processes for their mobile workers. Telindus Telecom U-share is a secure solution fully hosted and managed in Luxembourg. U-share has been developed in compliance with Luxemburgish regulations. This alliance will enable Accellion to extend its reach into the European market.
In the 2015 Gartner “Magic Quadrant” for Enterprise File Synchronization and Sharing, Accellion is positioned as a Leader in this sector, for the second year in a row. According to Gartner, “Accellion is a good fit for organizations prioritizing their Enterprise File Synchronization and Sharing initiatives for mobile experiences, while ensuring data protection and compliance, particularly those operating in regulated markets such as financial services, healthcare, and government.”
“We are the first operator in Benelux to offer Accellion’s solution in a managed mode and hence we join world-class operators such as AT & T. We are very excited to partner with Accellion, the worldwide enterprise leader in File Sharing and Mobile Collaboration solutions” said Gérard Hoffmann, Chairman & Managing Director at Telindus. “We are always looking for new and innovative ways to improve our customers’ work place environment and this partnership provides a secure way to manage and access sensitive content on any device.”
“The kiteworks secure content platform is designed to be integrated seamlessly with any existing IT infrastructure,” said Yorgen Edholm, CEO, Accellion. “We’re delighted that this partnership with Telindus provides us with another channel through which we can connect with European enterprises, and support their secure mobile content requirements.”
Accellion, Inc. provides secure access to enterprise content wherever it is stored to enable increased enterprise productivity and ensure data security and compliance. Accellion, Inc. is the leading provider of private cloud solutions offering enterprise organizations the scalability, flexibility, control and security to enable a global workforce with the tools they need to securely create, access and share information, wherever work takes them. Accellion solutions are used by more than 12 million users and 2,000 of the world’s leading corporations and government agencies including Procter & Gamble; Indiana University Health; Kaiser Permanente; Lovells; Bridgestone; Harvard University; US Securities and Exchange Commission; and NASA. For more information please visit www.accellion.com or call (650) 485-4300. Follow Accellion’s Blog, Twitter, Facebook and LinkedIn.
22 December 2015 - As leader of the Cloud, Telindus strengthens its governance model with the ISO 27001 certification, a guarantee of trust on the market
As leader of the Cloud, Telindus strengthens its governance model with the ISO 27001 certification, a guarantee of trust on the market
Luxembourg, December 22 December, 2015 – By obtaining the ISO 27001 certification, Telindus Luxembourg, leader of the Cloud, Managed and Outsourcing Services, confirms its ability to speak the universal language of information security. That is why Telindus is recognised officially as a trusted partner of international dimension.
Telindus, Professionals of the Financial Sector (PFS), has always considered information security and the governance model of sensitive data as ITS priority. This ISO/IEC 27001 certification validates a strategy which started with the launch of the Cloud activity now more than 7 years ago.
This culture of excellence for more than 35 years, consists in the formalisation of activities such as the exploitation and continuous improvement of security through an Information Security Management System (ISMS) compliant with the strictest requirements of ISO 27001 standards.
According to Telindus’ Management and Infosec Committee, obtaining this worldwide recognised certification also responds to needs and growing demands in terms of information security of its national and international customers.
Telindus has always been committed to preserving the auditability of processes, the information security, its confidentiality and integrity, but also the availability and traceability of its partners’ and customers’ data. Through this norm, Telindus also confirms its constant concern to improve the security management applied to the provisioning and exploitation of the cloud services, managed services and outsourcing services provided to its customers.
Finally, through this certification, Telindus also strengthens its leadership in terms of outsourcing and cloud environment management and as a computer and communication systems operator, for its customers. Telindus confirms its leading position on the security market.
“With the increase of cybercrime,we provide additional warranty to our customers, partners, legal and regulatory authorities. Our teams located in our monitoring center in Luxembourg are able to protect these sensitive resources in the best of ways by treating the risks to which our customers are potentially exposed.” states Guy Minella, Director, Sourcing & Datacenter Services and co-head of the Infosec Committee.
9 December 2015 - Telindus Luxembourg elected “Managed Services Provider of the Year”
Telindus is proud to announce that it has been rewarded with the "Managed Services Provider of the Year" prize 2015 by a jury of 50 CIOs from the industrial, financial, services, construction, trade, transports, logistics and public sectors.
The IT One Gala 2015, which took place on December 1st at the Alvisse Parc Hotel in Luxembourg, experienced its highlight with the assignment of the Luxembourg ICT Awards, after a dinner attended by more than 800 professionals of the ICT sector.
The “Managed Services Provider of the Year” award rewards the company that offers the best outsourcing and reporting tools and services thus enabling decision makers to better calculate the benefits of their performances and calculate the return on investment.
“The managed services model is a deeper phenomenon that transforms the local market and concerns all actors. This award greets our efforts to position Telindus as the first services company in Luxembourg” declares Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “We are now able to assist companies in their digital transformation through a global managed services offer framed by a solid governance. Our strategy foresees an acceleration and a top priority on this family of services that revolves around our three expertise, ICT, cloud and telecom. We are delighted to see that our strategic decisions are acknowledged by the market”, he adds.
After repeated distinctions in the fields of ICT and cloud, Telindus thus confirms its leading market position in Luxembourg.
3 December 2015 - Proximus strengthens its position in the Luxembourg market by acquiring full ownership of Telindus Luxembourg
Proximus has signed an agreement today to acquire ArcelorMittal’s 35,3% stake in Telindus Luxembourg.
As a result, Proximus will own 100% of the share capital of Telindus Luxembourg which further underlines Proximus’ commitment to the Luxembourg market.
From its leading position in the Luxembourg ICT market, Telindus will continue to pursue growth opportunities in the market by providing innovative solutions to its corporate and institutional customers. Telindus Luxembourg has more than 400 employees and expects to generate revenues of approx. €117 million in 2015.
Proximus is also present in Luxembourg through its subsidiary Tango, offering TV, fixed telephony, mobile and Internet services. This transaction will allow both Telindus Luxembourg and Tango to continue to complement each other on the market.
Financial details are not disclosed.
19 November 2015 - Telindus Luxembourg-Cisco: a winning partnership for customers
After having announced its partnership with Cisco for the launch of Telindus Telecom U-touch, a unified communications and collaboration offer on demand, based on the Cisco HCS solution, Telindus Luxembourg has been recognised “Partner of the Year” for Luxembourg during the 2015 ceremony of the “Partner Awards”.
During the ceremony, Cisco rewarded Telindus for its business performance and the quality of its customer services on the Luxembourg market.
Telindus is, indeed, the only player on the market to have built its cloud on Cisco technologies, the global ICT leader, to propose its Infrastructure and Communication solutions in an ‘as-a-service’ mode (IaaS and UCaaS).
This award also highlights one of the most important projects in the history of Telindus Luxembourg: its privileged partnership with Innovative Solutions for Finance (IS4F) to operate telecommunications services and data storage services of the institutions that emerged from the former Dexia group. Some very big names of the international financial sector have thus been migrated to the HCS platform and have benefited from a unique service in Luxembourg. Among others, Belfius Insurance (Cisco telephony environment) and soon Banque Internationale in Luxembourg (BIL).
Together with Cisco, Telindus has the necessary critical mass to offer Luxembourgish medium-size and large companies to benefit from the largest unified communication platform in Luxembourg.
Telindus Telecom U-touch is a dematerialised solution for telephony and video communication, integrated communications and contact centres. The virtualised application is fully modular according to the users’ need.
An optimal collaboration, the key success factor for the companies
“Collaboration cannot be thought in a single and uniform approach. Some customers need video communications while others prefer to rely on the contact centres module. That is why Telindus splits its offer in different formulas, which enables companies to be even more responsive, agile and innovative”, says Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. Telindus Telecom U-touch is a communication services menu provided entirely in an ‘as-a-service’ mode. Users always have access to the required functions: in the office, while traveling or at home.”
Telindus has integrated the unified communications in an ‘as-a-service’ model, in which the customers pay per user. There are therefore no more specific licence costs for the licence nor for additional material installation costs for the customers, but an invoice that varies each month depending on the pace of the user growth.
Telindus Telecom U-touch allows companies to benefit from many advantages through a successful combination of these advanced collaboration tools, delivered by a powerful Cloud platform:
A 24/7 support: the technical support team is available at any time. The updates are managed centrally, in the Cloud.
A solution based on the latest technologies and integrating the current economic parameters perfectly.
Scalability: the number of users can be increased or reduced easily and quickly.
Easy to use: a catalogue of collaboration services such as instant and unified messaging, video conferencing in HD, meeting applications (WebEx or Collaboration Meeting Room) and desktop and application sharing, on a single and even secure platform.
Availability: Telindus operates in two datacentres in Luxembourg, thus allowing data continuity.
“Thanks to Telindus Telecom U-touch, customers now benefit from a communication application that combines flexibility and quality, and is easy to configure following users’ needs. A modular offer is also, a very interesting solution from a financial point of view”, says Pol Vanbiervliet, Managing Director Belux of Cisco. “In a booming market of Cloud integrated communication, Telindus Telecom U-touch impresses with its unique flexibility”.
11 June 2015 - Telindus Telecom has recently received the EuroCloud Luxembourg award 2015 in the category “Best Business Impact provided by Cloud Services”
During the annual Golden-i ceremony, Telindus received the EuroCloud Luxembourg award for the best cloud service on the market for its impact on its clients’ business.
The 8th edition of the Golden-i Gala & Awards was held in the front of an audience of 700 guests at the Casino 2000 in Mondorf-les-Bains on Thursday the 4th of June 2015. The motto of this event, placed under the patronage of Xavier Bettel, Prime Minister and Minister of Communications and Media, was the Digital Transformation.
For its 5th edition, the EuroCloud rewarded the IT professionals across 4 categories: “Best Cloud Service for Horizontal Markets”, “Best Cloud Service for Vertical Markets”, “Best Cloud Transformation Methods” and “Best Business Impact provided by Cloud Services”. Telindus was rewarded with the “Best Business Impact provided by Cloud Services” for the positive impact of its cloud solution on the market, the performance of its platform, the quality of the offered services and especially for the general positive impact generated for the customer.
This award highlights the innovative approach of the U-select solution, the cloud automation platform developed by Telindus, on which employees can manage their ICT services themselves, instantly and without IT support. It also reinforces the company’s leading position in cloud computing.
“The innovation of U-select lies in the fact that this solution goes beyond the IT-centred automation by offering a user-oriented approach. We believe this methodology is unique on the market, as the cloud resources are provisioned automatically according to the user needs. This allows large companies, with hundreds or even thousands of employees, to manage their IT applications automatically in the cloud.” says Jacques Ruckert, Director Products & Solutions.
Created four years ago, the EuroCloud Awards, granted by EuroCloud Luxembourg, reward innovative companies and aim to encourage the development of the “cloud” offers in Luxembourg. So, by winning this award, Telindus gains visibility once again and positions itself as an innovative company. Through this award Telindus will have the privilege to participate in the “EuroCloud European Awards” on October 07th, 2015, to defend the colours of Luxembourg on a European scale.
2 April 2015 - Strong growth for Telindus, in a rapidly changing market
37% increase in revenues, 32% growth in the number of customers for cloud and telecom activities: Telindus is proud to unveil the highlights of its fiscal year 2014. Beyond the figures, these good results validate the right strategic choices, as well as Telindus’ ability to support its customers’ digital transformation, thanks to a complete range of managed services.
Confirmed growth supported by a managed services contract, which is one of the most important projects in the history of Telindus
Telindus, subsidiary of the Belgacom Group in Luxembourg, completed an outstanding year 2014 with an overall growth of more than 37% of its turnover.
The strength of these operational performances resulted mainly from the services agreement signed with Innovative Solutions for Finance (IS4F), which serves the institutions that emerged from the former Dexia group.
Through the operational management of international entities, this agreement positions Telindus as a key player in the field of managed services with a critical mass that allows it to industrialise its offer and strengthen its teams of 400 well trained experts. Building on this experience, Telindus can thus transpose its skills to other customers of the finance & insurance and public services sectors.
Telindus grows steadily on the cloud and telecom market
This significant growth is also due to the consolidation of the historical integrator business on one hand, and, to the increased integration of the Telindus cloud and telecom services, on the other hand.
The results become visible, as more and more SMEs, large companies and innovative start-ups rely on Telindus to assist them in their digital transformation. By offering the best of both worlds, cloud and telecom activities were able to record a sustained growth of their customer base of more than 32%.
For Gérard Hoffmann, Chairman & Managing director of Telindus Luxembourg, “It is always good to see our strategic decisions approved by the market. At present, in order to remain a forerunner and meet our customers’ new challenges, we will pursue our investment strategy and enhance the development of our managed services.”
15 December 2014 - Telindus wins the award for the best relationship with its customers 2014
Luxembourg, December 16, 2014 – Telindus is proud to announce that it has been elected as "Great Company to Work with" 2014 by a jury of 50 CIOs from the industrial, financial, services, construction, trade, transports, logistics and public sectors.
The IT One Gala 2014, which took place on December 9th at the New Conference Centre in Luxembourg-Kirchberg, culminated in the Luxembourg ICT Awards after a dinner attended by more than 650 professionals of the ICT sector.
The “Great Company to Work with” award rewards the company that has excelled both by the quality of its customer relationship as by the quality of the proposed services. This is a major distinction aimed at rewarding the company with which it is good to work.
“This prize was created at the initiative of the CIOs so as to reward the company with which they like to work the most. In addition to the winner’s high quality technical solutions, it is mainly its mind-set, its initiatives and the imported overall working atmosphere that are praised. The CIOs were asked to choose their top 3 among the ICT companies with which they appreciate working.” Kamel Amroune, Managing Director, ITOne.
“We are extremely proud of this award, which not only rewards our permanent efforts in developing innovative services in line with our customers’ needs, but also praises the human support of our experts.” says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg. “Our key differentiator is a matter of skills and therefore of people. Our consultants are highly qualified profiles from the best courses. We have built our abilities on this basis over many years. This does not just happen. To maintain our qualifications, we have constructed an entire culture which allows our employees to form, develop and hence have a key role in the anticipation of our customers’ problems. We are delighted to see that, through this award, the local decision makers affirm their satisfaction in working with us both because of our advanced technical solutions and because of the expertise, flexibility and availability of our teams”, he concludes.
3 December 2014 - Telindus and Hitachi Data Systems : partners in tackling the Big Data challenges
Telindus has just signed a strategic partnership with Hitachi Data Systems, a key player in the storage industry with more than one billion invested in Research and Development annually. This alliance will allow market players to address their Big Data issues to nearby experts who understand their business needs.
Businesses need a partner who, through the management and enhancement of their data, exploits the full potential and exponential opportunities of ‘Big Data’ (e.g. the explosion of the non-structured and heterogeneous dynamic data volume).
This partnership arose from the need in Luxembourg to expand the offer by providing customers with more flexible and less costly solutions. Governance, security and confidentiality are all guarantees provided by Telindus-Hitachi Data Systems (HDS) to companies, so as to enhance their massive data volume.
“It is all about responding to the businesses’ growing needs to develop and secure their data. We have chosen HDS essentially for its knowledge in business needs and for its company spirit, which is entirely focused on innovation. Its competitive advantage lies in information governance, availability, flexibility, responsiveness and data security” declares Christian Haux, Sales and Marketing Director at Telindus Luxembourg.
“Telindus, with its expertise as a unique innovating integrator in Luxembourg since 35 years, is the preferred partner. Compliance can be a concern for large groups and that is why we need to respond to their request with a reassuring market player, a leader in ICT services. With Telindus, which has the needed experience and skills to manage the businesses’ most important and more complex projects, I am certain that we will be the winning alternative the market expects” concludes Philippe Janssens, Country Manager Belgium & Luxembourg, Hitachi Data Systems.
26 November 2014 - Telindus Telecom strengthens the security of its operator network and cloud services with ADVA Optical Networking
Telindus Telecom has deployed the ADVA FSP 3000, a scalable optical transport solution with advanced encryption technology, to ensure the security of its cloud services. ADVA Optical Networking is the European leader for connectivity solutions that support cloud and mobile services. It offers innovative solutions that are easy to integrate into datacenter environments and meet the most demanding users’ expectations in terms of performance (latency, security, scalability ...) and cost reduction. Telindus Telecom’s cloud infrastructure is focused on serving Luxembourg’s enterprise market with high requirements regarding security and confidentiality. Hence it is imperative that it features the most robust protection possible. ADVA Optical Networking’s encryption technology will safeguard all data as it travels between Telindus Telecom’s multiple datacenter locations and ensures continuous access to mission-critical cloud-based business services.
“The security and availability of our customers’ data have always been of paramount importance to us and a top priority in our solution design,” said Jacques Ruckert, Director Products and Solutions, Telindus Luxembourg. “With the rapid migration of our customers to cloud-based services, security and availability become even more critical. That is why we are working with the ADVA Optical Networking team: their solutions are widely adopted for their encryption capabilities, especially within the enterprise community. Protecting our customers’ mission-critical data with ADVA technology provides peace of mind and the guarantees that their data is safe and secure in the cloud.”
Ensuring the security of data in cloud infrastructures has been a focus of ADVA Optical Networking for many years. Its encryption technology is engineered to suit the needs of a broad range of enterprise demands. Its protocol agnostic design enables it to transport any traffic, including Fibre Channel, InfiniBand and Ethernet. It encrypts every bit of data that passes through a client port, not just the payload or select bytes, and does so at the lowest network layer. It also adds very little latency, something that cannot be said for higher-layer encryption methods. For Telindus Telecom and its customers, the ADVA Optical Networking solution is not only a secure means of data transport, it’s also a competitive edge.
“Telindus Telecom has an enviable reputation when it comes to cloud-based services. It has won numerous awards and accolades for its offerings. Telindus Telecom was the only one in Luxembourg to join the top 3 of the best European Eurocloud players for the quality of its offer” commented Yann Evain, Sales Director, ADVA Optical Networking. “This success is one of the key reasons that it continually needs to advance, to push the boundaries of its network and its customers’ expectations. That is why our ADVA FSP 3000 with encryption technology is such a good match. It not only meets its network needs today, but also tomorrow, especially when it begins the migration to 100Gbit/s data rates and 16Gbit/s Fibre Channel. As the unique selected member of our Partner Ecosphere Program in Luxembourg, Telindus Telecom’s network will be regularly audited and improved to boost its performance. It will hence increase the quality of service offered to its customers with unique solutions in Luxembourg (such as encryption on cloud services). Our team is looking forward to helping Telindus Telecom with this journey.”
7 October 2014 - Telindus Telecom intègre le top 3 des meilleurs acteurs cloud européens de sa catégorie
Luxembourg, 7 octobre 2014 - Lors de la cérémonie annuelle des EuroCloud Europe awards, Telindus a été le seul acteur à Luxembourg à être récompensé pour la qualité son offre U-flex (« Infrastructure-as-a-Service ») lors de son projet avec Wallenborn.
La 4e édition de la cérémonie des Awards EuroCloud Européens s’est déroulée à la Chambre de Commerce, mardi 30 septembre, devant plus de 150 experts cloud de 21 Etats membres européens. Ce sont ici les meilleures entreprises et solutions cloud d’Europe qui sont récompensées.
Le jury européen a examiné tous les dossiers gagnants des prix nationaux d'EuroCloud. "Un total de 50 dossiers gagnants nous ont été présentés, provenant de 12 pays différents. Le jury a choisi les meilleurs des meilleurs et nous croyons que les résultats de cette année sont représentatifs de la haute qualité des projets de cloud computing à travers l'Europe », explique Bernd Becker, Président d’EuroCloud Europe.
Les entreprises de 12 pays (Allemagne, Pays-Bas, Hongrie, Slovénie, Slovaquie, Luxembourg, Roumanie, Turquie, Espagne, France, Royaume-Uni et le Portugal) ont présenté leurs solutions cloud à ce concours européen. Le jury était composé de professeurs d'université, de représentants gouvernementaux, de chercheurs et d’auditeurs financiers.
Le jury cloud international indépendant a donc récompensé Telindus Telecom, comme l’un des 3 acteurs clés européens, en le nominant dans la catégorie « Best IaaS / PaaS on the market » pour l’attractivité de son offre cloud sur le marché, la performance de sa plateforme (datacenter et connectivité), la qualité de services offerts et la conformité de son offre en matière de sécurité des données et de vie privée.
10 July 2014 - Underway to crossing the 100 million turnover milestone in 2014, Telindus confirms its growth and asserts its leadership in IT outsourcing and the cloud.
From 75 to 80 million euros in 2013 and from 80 to more than 100 million in 2014, Telindus’ growth is accelerating with unprecedented perspectives. Thanks to the continuous development of its infrastructures and operator services, Telindus imposes itself on its markets as the key partner for a global outsourcing, telecom and cloud solution. The growth in 2013 and 2014 is underpinned by the service agreement awarded by Innovative Solutions for Finance (IS4F), which in turn serves the institutions which emerged from the former Dexia group.
Luxembourg, July 10th, 2014
An ambitious vision that bears its fruits.
After the opening of the telecommunications market and the creation of LuxConnect, Telindus has taken an ambitious strategic shift by becoming a telecom operator.
The strategy is to respond to the enterprise market’s needs for global outsourcing, telecom and cloud solutions. Telindus is currently the only service provider who offers a complete alternative solution to the historical operator.
According to Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg, “the quality of the infrastructures and services we offer both our local and international clients, is a source of triple added value for them: Telindus simplifies their lives, makes them more efficient and increases their competitiveness”.
With about sixty additional clients in the operator branch and a turnover growth of 7,8% in 2013, Telindus passes the 80 million euros bar. The company confirms its rank and affirms itself as a major contributor to the economic development of the sector and the positioning of Luxembourg on an international scale. In 2014 the milestone of 100 million euros turnover will be reached.
An organic growth underpinned by outsourcing agreements with key players in the financial market.
Telindus’ strategy has enabled it to sustain a significant organic growth, in particular through major outsourcing projects with local and international customers from the financial sector.
Among these, a global leader in insurance and the privileged partnership for the next seven years with IS4F which means an exceptional expansion potential for the company. Signed end 2013, this project is the most important agreement for telecommunication services and data storage in the entire history of Telindus Luxembourg. Among IS4F’s clients there are such prestigious Belgian and Luxembourgish financial institutions as the International Bank in Luxembourg (BIL) or the Belfius Bank in Belgium.
Unprecedented expansion prospects.
If the results were excellent in 2013, that does not mean that Telindus rests on its laurels. The development prospects being at their best, the objectives for 2014 and beyond are ambitious. The symbolic threshold of 100 million euros will be passed this year. To reach it, Telindus therefore continues to focus on investment, on the strengthening of technological partnerships with global ICT leaders and the recruitment of new employees. In fact, within 18 months, Telindus has recruited more than 100 persons and will thus reach a new record, that of 400 employees.
The company intends to pursue its ambitious plan for the development of telecom infrastructures and the deployment of new innovative services. It aims to become a strong pole of the Belgacom Group, to provide Unified Communications and in the Cloud “managed security” services for the Belgian and Luxembourgish market.
3 June 2014 - Telindus Luxembourg named “Partner of the Year 2014” by NetApp for the quality of its customer services
One year after being awarded as “Service Provider of the Year”, Telindus has just been named as “Partner of the Year” for Luxembourg and Belgium during the NetApp Channel Kick-Off & Partner Awards Ceremony 2014.
The Partner Awards ceremony, which was held on May 21st at the Château Fond’Roy in Brussels, recognizes the particular and exceptional collaboration of its partners. In all, NetApp honoured 6 companies for their achievements in the fiscal year 2014, across various partners in Belgium and Luxembourg. Telindus was rewarded for its business performance and service quality with the “Partner of the Year” award 2014. This recognition culminates a successful year of mutual collaboration succeeding to the last year’s award as “Service Provider of the Year” and the achievement of a common vision: excellence, innovation and quality.
Both companies have been working hand in hand for many years now in order to deliver cloud-based services to the local market. By providing a flexible, secure and high-performance platform, NetApp’s and Telindus’ combined strengths allow companies to focus on their core business.
“We are very proud of this confidence vote from NetApp for the second year in a row. This award testifies of the work accomplished in collaboration with our strategic partner, aiming at one single objective: deliver added value solutions to our customers. Last year, our ambition was to achieve this goal and today we are very proud to have reached it and to see our efforts rewarded as “Partner of the Year”. Above all we wish to thank our customers who saw in us a partner capable of understanding their challenges and to align NetApp technological solutions to their needs. ”, says Jean Calçada, Partner Contract Manager at Telindus Luxembourg.
“After demonstrating its ability to build up strong cloud services, Telindus, who has traditionally been a very strong partner of NetApp, has again proven to have an impressive services track record as well as an outstanding business result. It has shown strong growth and near flawless execution. It is the key for our joint success in Luxemburg and this reward recognizes a very strong year delivering great customer outcomes”, says Derrick Struys, Area Partner Manager BeNeLux at NetApp.
19 May 2014 - Telindus Telecom received the EuroCloud Luxembourg award for the best “Infrastructure-as-a-Service” platform 2014 for its project with Wallenborn
At the annual Golden-i ceremony, Telindus received the EuroCloud Luxembourg award for the best “Infrastructure-as-a-Service” platform on the market.
The 7th edition of the Golden-i Gala & Awards was held before an audience of 700 guests at the Casino 2000 in Mondorf-les-Bains on Thurdsday the 15th of May 2014. The motto of this event, placed under the patronage of Xavier Bettel, Prime Minister and Minister of Communications and Medias, was the reassertion of Luxembourg as a worldwide ICT reference.
During its 4th edition, the EuroCloud rewarded the IT professionals across 5 categories: “Best IaaS / PaaS on the market”, “Best Cloud service for the public sector”, “Best SaaS on the market”, “Best innovation and business potential”, “Best business impact achieved by Cloud Services”. Telindus was thus rewarded with the “Best IaaS / PaaS on the market” for the attractiveness of its actual Cloud offer, the performance of its platform (datacenter and connectivity), the quality of the offered services and the compliance of its offer concerning data security and privacy.
Through this award, the jury particularly praised the Wallenborn success story. Wallenborn, a key player in the world of transportation in Europe and Scandinavia, selected Telindus Telecom as
preferred partner for its Cloud Computing and Connectivity solutions in 2013. Faced with the increasing development of its activities, the company had a real need for security and flexibility. Telindus thus transferred Wallenborn’s entire IT infrastructure in its Cloud (“U-flex” solution). The quality of Telindus Telecom’s services and expertise made the difference. So, today, Wallenborn benefits from a stable IT environment and can rely on Telindus.
This 7th award within 3 years since the launch of its offer consolidates Telindus’ leading position as a Cloud Computing provider.
The EuroCloud Luxembourg awards, created in 2009 by IT professionals, aim to encourage innovation and development of “Cloud” offers in Luxembourg. Through this award, Telindus once more gains visibility and positions itself as an innovative company. Thanks to this award, Telindus will have the privilege to participate in the EuroCloud European Awards on September 30th, 2014.
8 April 2014 - Belgacom Annual Report 2013: spotlight on the digital world and our employees
Belgacom has just published its Annual Report 2013. True to the principles of an “e-enterprise”, we have driven the digital experience even further forward with simplified navigation and the possibility of sharing excerpts or articles of the Annual Report via the social networks. And of course, it is optimized through and through for both PCs and tablets. Discover it now on http://annualreport.belgacom.com.
The talent, the enthusiasm and the commitment of our 15,000 employees are our greatest asset. It was therefore natural to put them in the spotlight this year. As you read on, you will discover a number of co-workers who have contributed to the success of our company in 2013, through key projects or their day-to-day work.
Are you interested only in specific chapters? You have direct access to the sections on strategy, networks, human resources, customers and focus points such as cyber security.
31 March 2014 - Telindus Telecom always stands beside its half-a-world-away customers
Telindus Telecom always stands beside its half-a-world-away customers
Luxembourg, March 31, 2014 – Telindus Telecom has just signed a strategic partnership with eASPNet, the renowned Taiwanese datacentre operator. This agreement enables all European Telindus Telecom clients to expand their presence to the Asian continent.
“We have chosen a datacentre that offers a 99.999% availability, which is the equivalent of a Tier 3+. Furthermore, the datacentre is also ISO 27001 & 27011 certified, which reflects eASPNet’s will to provide highly secure services” says Daniel Soriano, International Business Developement Manager.
eASPNet is also the main Internet exchange point in Taiwan. It offers national and international internconnections with numerous operators such as AT&T, Sprint, BT, PCCW, Singtel.
It is all about achieving a datacentre capacity exchange between eASPNet and Telindus Telecom and thus expand the offer to the european market for the former, and to the Asian market for Telindus.
“We look forward to this partnership which bodes many others, as we wish to propose a more comprehensive hosting offer to other continents. In fact, we realise these agreements so as to meet our customers’ increasing needs to expand our offer beyond the Grand-Duchy. The difficulty lies in choosing the right partner that will meet the needs of our clients wishing to establish themselves outside Europe. eASPNet quickly emerged as the right choice, as it is serious, reliable and flexible.” says Gérard Hoffmann, Chairman & Managing Director at Telindus Luxembourg.
“We have very demanding clients both in terms of service quality and team availability. By choosing Telindus Telecom, I am certain that we will succeed with the expansion of our offer to Europe.” concluded Jackson Wu, Chairman at eASPNet
eASPNet Taiwan Inc. was officially inaugurated in December 2000. Our IXC Data Center located at Neihu District, Taipei. Our location was carefully chosen to provide our customers first line of defense against natural disasters like earthquake and floods. Not only a first class Data Center in Asia, eASPNet is proud to be the Tier 1 Internet/Submarine Cable landing hub of Taiwan and housing world renowned carriers as their Asia POP. AT&T, Sprint, BT, PCCW, SingTel and more…With interconnection to domestic and overseas carriers, eASPNet IXC offers a high reliability, flexible scalability, and the most secure international bandwidth environment to our customers. As a data center with 99.999% high reliability and high utilization, including NOC (Network Operation Center) provides 24x7 monitoring services and technical support for every equipment in the data center. eASPNet’s IXC data center was certified as an international professional standard by TruSecure and receive ISO27001 & 27011 certifications in year 2012. We are proudly to become the first in Asia to pass the certification. In July 2012, eASPNet launches GWS (Global Web Service), a cloud computing application platform that provides customers an easily implementing cloud services with multiple and flexible choices. In December, we exclusive distribute a virtual desktop application- gCloudGate (DaaS), which is a perfect solution for small-medium enterprise and the educational market. eASPNet’s cloud solutions can achieve the idea of cloud computer that centralized management, sharing resources, helps reduce costs and human resources and maximum the usage of both hardware and software. In 2013, eASPNet unfolded its global cloud service networks by expanding the market to U.S., German, Luxembourg, China, Mexico, South America, China,Luxembourg, and Okinawa Japan.
24 February 2014 - Wallenborn selects Telindus Telecom as Preferred partner for its Cloud Computing and Connectivity
Luxembourg, February 24, 2014– Telindus Luxembourg is proud to announce its partnership with Wallenborn, a key player in the world of transportation in Europe, Scandinavia, and recently also in the Gulf States. Responsivness of Telindus teams and its “end-to-end” solution have greatly influenced the choice of Wallenborn.
Specialized in air freight, in high value and conventional cargo, the company has extended its expertise to the Cold Chain sector and more particularly to the transportation of pharmaceuticals under controlled temperatures, and has obtained a GDP certification (Good Distribution Practices). In addition to this innovation, Wallenborn applies monitoring and geofencing technologies allowing a surveillance team to follow the vehicle fleet in real time 24h/24 and receive alerts in case of route and time deviations, temperature excursion or opening doors. These innovations and certifications require working with a solid IT and connectivity provider that facilitates and enhances technology convergence and customer interface.
Having already experimented cloud computing with two different providers, the challenge for Wallenborn was to trust a unique partner for outsourcing as well as connectivity and ICT resources. With the evolution of the market and of Wallenborn’s ambitions, a reliable IT solution was needed. The priority was to find a supplier able to provide the needed security and a 24/7 support. Moreover, the challenge also demanded the transfer from two partners to a single one. Telindus rapidly established itself as THE only one capable of responding to Wallenborn’s Cloud and Connectivity needs.
Telindus responded to the challenge by setting up a global Cloud and connectivity solution, both nationally and internationally. Wallenborn’s entire IT infrastructure is now managed in Telindus Telecom-s “U-flex” Cloud and benefits from a 24h/24 accessible service desk. If the transfer of the IT environment to Telindus was a sensitive step in the data migration, this operation could take place efficiently with full respect of the imposed deadlines and a near-instant information changeover, without impact on the employees’ activity.
Wallenborn today achieved improvements in flexibility and cost optimization, which allows the development of new markets through a real added value. The company can count on a reliable and responsive partner now has a single point of contact and a stable environment.
“The entire IT branch has been entrusted to Telindus, who is one of the most reliable partners providing a 24h/24 monitoring of our data and who has all necessary certifications to reassure our customers˝ explained Paul Salhani, Chief Financial Officer de Wallenborn.
“We are extremely pleased by this partnership because the transaction allowed Wallenborn to focus all its energy and skills on its core business, keep innovating and thus obtain new certification levels”, said Franciane Gazzini, Account Manager chez Telindus.
The Wallenborn company was created in 1920. It has about 500 employees in Europe, Scandinavia and the Middle East and owns a fleet of more than 350 TSR (Trucking Security Requirements) certified trucks. Wallenborn has a TAPA TSR certification at levels 1, 2 and 3 and also AEO (Authorised Economic Operator) and GDP certifications.
28 January 2014 - By operating its telecommunications and storage services, Telindus Luxembourg becomes Innovative Solutions for Finance’s (IS4F) key partner
This service agreement, with a strong commitment over the next 7 years, represents one of the most important projects in the history of Telindus Luxembourg.
Luxembourg, January 28th, 2014 – At the end of 2013, an agreement was reached to find an industrial partner for ADTS. The Luxembourg company, founded in July 2006, is now called Innovative Solutions for Finance (IS4F) and is responsible for the installation and management of ICT infrastructure for its clients.
IS4F has teamed up with Telindus, specialised in the fields of telecommunications and storage, who will be its key partner for the management of both technological areas.
Among the IS4F clients, you find the Banque Internationale in Luxembourg (BIL), Belfius Insurance, Belfius Bank, Dexia Credit Local SA, Dexia SA/NV and IWI International Wealth Insurer.
“We meet this challenge with enthusiasm, confidence and pride, as the opportunities it brings for the Belgacom group are numerous. We will strengthen our leading position by acquiring new market shares both in Luxembourg and Belgium”, says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg.
This unprecedented project offers a strong growth potential to the company, be it in terms of turnover and personnel growth.
Many Telindus employees are already deployed on this large project, the aim being to leverage expertise and skills to meet the client’s expectations.
Moreover, so as to compensate the mobility of resources required by the project, a recruitment programme has been developed and will soon welcome new employees.
Together with the staff actually in place at IS4F in charge of the telecommunications and storage areas, we will deliver the expected services.
“I am deeply convinced that positive synergies will grow from this collaboration, in order to carry out the important mission we’ve been entrusted with”, adds Gérard Hoffmann.
Alongside the human resources development and financial opportunities, several technical challenges are emerging. This historical project will include several phases, the aim being that the clients benefit from optimised environments and costs as well as increased performances at the end of the first transformation phase.
“We are engaged in a very high quality services delivery agreement and as such, the whole of Telindus is mobilised to contribute so as to make this project a success throughout its duration”, concludes Gérard Hoffmann.
5 December 2013 - It’s a hat trick! Telindus Telecom has just won the “Cloud Computing Provider of the Year” 2013 award for the third year in a row
elindus Telecom is proud to announce that it has been awarded the title of “Cloud Computing Provider of the Year” 2013 by a panel of 57 CIOs from the sectors of Industry, Finance, Services, Public Works, Retail, Public Transport, Logistics and Public services. This is the 5th award won by Telindus for the quality of its cloud solution in less than 3 years.
The IT One 2013 Gala, which took place at the new Luxembourg-Kirchberg conference centre on December 4th, 2013, culminated in the Luxembourg ICT Awards, after a dinner which was attended by more than 600 ICT professionals.
The “Cloud Computing Provider of the Year” award is given to a company specialised in cloud computing which has shown particular excellence through its innovative solutions and its exceptional performances. The main assessment criteria include innovation, customer satisfaction, price competitiveness, security, interactivity and ease of use / interface ergonomics.
“We are very proud of this award, which rewards our ongoing efforts to develop new solutions that are in tune with our clients’ needs and supported by the best experts” says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg. “The switch to Cloud Computing has become inevitable in order to foster optimal flexibility and reduce companies’ costs. The main question is to find the right partner whom you can count on. We are delighted to see that through this award, for the third year in a row, the decision-makers in the ICT industry have renewed their trust in us” he affirms.
“EuroCloud Luxembourg Award in May 2011 and 2012 and Cloud Computing Provider of the Year in December 2011, 2012 and 2013: our values have remained the same: Innovation, Passion, Know-how.”
2 December 2013 - Telindus Luxembourg partners with Cisco to launch U-touch
Collaborative and unified communication tools through an advanced and secure Cloud platform
Luxembourg, December 02, 2013 – Telindus and Cisco are proud to announce their partnership with the launch of a joint solution, U-touch, which provides a state-of-the-art and secure Cloud platform for unified communications.
Companies from all sectors of the Luxembourg economy, ranging from SMEs to enterprise customers, will benefit from this new platform.
Following a five-year plan of strategic reorientation and investments started in 2011, Telindus Luxembourg has decided to partner with Cisco, the worldwide leader in networking and communications.
“This partnership is really important to us as our existing customers will directly benefit from it: as a matter of fact we will meet the market’s demands in terms of flexibility, mobility and cost reduction. It also enables us to offer key collaborative features such as unified and instant messaging, HD video conferencing, office and applications sharing on a single platform. What makes our solution stand out, is that we are bringing in our expertise and strong ICT know-how as an integrator, and Cisco brings in its undisputed leadership in advanced communication platforms”, explains Gérard Hoffmann, Chairman and Managing Director, Telindus Luxembourg.
A number of key advantages
As a result of a successful combination between advanced collaborative tools, delivered by a powerful cloud platform,
U-touch allows companies to benefit from a number of advantages:
Cost saving: Companies can reduce infrastructure costs (CAPEX).
24/7 support: The technical support is available around the clock. Upgrades are managed centrally, in the cloud.
Agility & Flexibility: Communication tools always in line with business needs.
Compatibility with existing structures and systems.
Scalability: Easily manage changing number of users.
Security: The platform is managed by an accredited Professional of the Financial Sector (Telindus).
“The Cisco unified communications applications associated with the Telindus cloud platform create an efficient and secure environment. Our solutions are based on next generation technologies and current business needs. We have noticed that more and more companies, even in the financial and banking sectors, usually well known for their reluctance to outsource technology, are looking into external cloud solutions. What they need is strong and performing collaborative tools that will enhance their mobility, flexibility and are real time savers”, says Romain Siebenaler, Country Manager, Cisco Luxembourg.
Two musts: Video on Demand and immersive TelePresence
The use of video in the workspace is a growing trend that enables companies to communicate more easily with customers located both in and outside Luxembourg. One of the tools proposed by U-touch is Video-as-a-service. The video call can be delivered to any type of screen and mobile device. “The immersive TelePresence service is a must for companies looking to save time and travel costs. You can conduct meetings across the globe with colleagues as if you were all in the same room “, adds Jacques Ruckert, Director Products and Solutions, Telindus Luxembourg.
For more information on U-touch and how it can help you improve your professional communications, please go to: www.u-touch.lu
19 November 2013 - Telindus Telecom strengthens the cyber-security of its operator network against hacker attacks
Telindus Telecom deployed Alcatel-Lucent’s Integrated DDoS Solution to protect services and customers from an increasing number of ‘denial of service’ attacks
Luxembourg, November 19, 2013 – Telindus Telecom, the first global alternative operator in Luxembourg, has successfully deployed cyber-security technology from Alcatel-Lucent (Euronext and NYSE: ALU) designed to protect against the growing threat from ‘distributed denial of service’ (DDoS) attacks.
During such attacks, hackers seek to overwhelm cloud and network infrastructures with huge volumes of traffic. Alcatel-Lucent’s solution – jointly developed with Arbor Networks, a leader in network monitoring and security solutions, and comprising Alcatel-Lucent’s IP routers and Arbor’s Threat Management System - enables Telindus to intercept and eliminate DDoS traffic at the ‘edge’ of its network, before it reaches critical infrastructure or its enterprise customers.
Securing the network and delivering ‘clean’ Internet services at high scale has become a critical element of a carrier cloud strategy at a time when DDoS attacks against customers are a top concern for service providers and customers, alike.
Arbor’s TMS software, integrated with Alcatel-Lucent’s IP routers, deployed at the Internet peering points, dramatically reduces the impact of such attacks.
Alcatel-Lucent and Arbor Networks combined solution allows service providers to deliver DDoS protection as a service from the same platform as virtual private network (VPN) and business Internet services, with minimal incremental investment.
As part of The Shift Plan Alcatel-Lucent is developing its activities in the cyber-security segment, as the company increases its overall specialist focus on IP Networking and Ultra-Broadband Access.
“DDoS has emerged as an incredibly resilient and innovative attack vector. A cloud-based service to handle DDoS attacks is a highly valued service differentiator because many businesses do not have the skill-set or resources to keep up with this rapidly escalating threat on their own.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg.
“Denial of service attacks are a serious concern and have the potential to bring down Internet Data Centers as well as large business or government networks for significant periods of time, which obviously has a detrimental impact on productivity and delivery of services. The faster we can identify and isolate the problem, the sooner everyone can get back to their business. By building Arbor’s TMS into our service routers, we’re essentially moving the defensive perimeter out to the ‘edge’ of the provider’s network – in effect stopping the criminals at the border before they can infiltrate enterprise premises, or damage the provider’s network. ” said Luis Martinez Amago, President of Alcatel-Lucent’s EMEA region.
“DDoS attacks are getting much more complex, aided in large part by readily available tools and inexpensive services that are in the business of launching attacks. Attacks are also getting larger both at the high end, and on average. The more providers can do to layer protections and move mitigation to the edge of their infrastructure, the better it is for everyone.” said Colin Doherty, President of Arbor Networks.
About Arbor Networks
Arbor Networks, Inc. is a leading provider of network security and management solutions for enterprise and service provider networks, including the vast majority of the world's Internet service providers and many of the largest enterprise networks in use today. Arbor's proven network security and management solutions help grow and protect customer networks, businesses and brands. Through its unparalleled, privileged relationships with worldwide service providers and global network operators, Arbor provides unequalled insight into and perspective on Internet security and traffic trends via the ATLAS® Active Threat Level Analysis System. Representing a unique collaborative effort with 270+ network operators across the globe, ATLAS enables the sharing of real-time security, traffic and routing information that informs numerous business decisions.
About Alcatel-Lucent (EURONEXT PARIS AND NYSE: ALU)
Alcatel-Lucent is at the forefront of global communications, providing products and innovations in IP and cloud networking, as well as ultra-broadband fixed and wireless access to service providers and their customers, enterprises and institutions throughout the world. Underpinning Alcatel-Lucent in driving the industrial transformation from voice telephony to high-speed digital delivery of data, video and information is Bell Labs, an integral part of Alcatel-Lucent and one of the world’s foremost technology research institutes, responsible for countless breakthroughs that have shaped the networking and communications industry. Alcatel-Lucent innovations have resulted in the company being recognized by Thomson Reuters as a Top 100 Global Innovator, as well as being named by MIT Technology Review as amongst 2012’s Top 50 “World’s Most Innovative Companies”. Alcatel-Lucent has also been recognized for innovation in sustainability, being named Industry Group Leader for Technology Hardware & Equipment sector in the 2013 Dow Jones Sustainability Indices review for making global communications more sustainable, affordable and accessible, all in pursuit of the company’s mission to realize the potential of a connected world. With revenues of Euro 14.4 billion in 2012, Alcatel-Lucent is listed on the Paris and New York stock exchanges (Euronext and NYSE: ALU). The company is incorporated in France and headquartered in Paris.
19 August 2013 - Charity bike ride for cancer research
The 10th edition of the “2 Stonne Velo Kirchberg” organized by the François-Elisabeth Foundation (FEF) together with the Rehazenter took place on the 12th of July around the Kirchberg Hospital site and gathered 150 voluntary cyclists.
“2 Stonne Velo Kirchberg” is a relay race event open to all cyclists over 10 years old. The aim of this competition is to complete as many laps as possible (one lap length is 1,7km) within 2 hours.
Telindus, represented by 2 teams “Telindus 1” and “Telindus 2” consisting of Denis Souchon, Eric Cardillo, Yann Laborda, Sandra Parracho, Olivier Trientz and Dorothée Perrin achieved 48,43 km in a joyous and relaxed atmosphere. We would like to emphasis the strong performance of Eric Cardillo who achieved 70 km.
Telindus is proud to rally behind François-Elisabeth Foundation together with the Rehazenter to support two non-profit organizations by participating to the Bike ride. The funds collected will be donated to the non-profit organization « Recherches Scientifiques Luxembourg a.s.b.l. » which promotes the cancer research within the Grand-Duchy and contributes to the research activities of the “Laboratory of Molecular and Cellular Cancer Biology, Kirchberg Hospital”.
The funds will also be donated to the non-profit organization medical training project of the “FEF” with the Christian Solidarity International a.s.b.l. NGO at the Rema Hospital in Burundi.
2 May 2013 - A sprint for Telindus !
he 4th edition of the Finance Run & Walk by Bradesco took place at the 2nd of May and gathered more than 240 runners and walkers in the Kockelscheuer Park in Luxembourg.
The sportive and social event dedicated to the professionals of the financial sector in Luxembourg goes beyond a sportive competition by causing an ambiance of Team building and Networking.
Our team the “ Wonder Women Team “ consisting of Gram Eva, Mathieu Christelle and Gazzini Franciane, achieved an honorable run and driven by team spirit they allocated their strength, their dynamism and their energy in this competition.
With a score of 00:13:32 on the 1st lap, Eva Gram achieved the best performance of the women category and ranked 1st on 21 runners.
Telindus is even more proud to support the non-profit organization CARITAS Luxembourg by its participation in this event.
29 April 2013 - Telindus Training Institute : iPhone/iPad iTTest v. 2.4 application
New version of our iPhone/iPad
Luxembourg, April 29 th 2013 - The new version of our iPhone/iPad application has just been published!
It incorporates many new features, including an iPhone 5 compatibility, new tests (more than 1500 questions!), etc ... !
23 April 2013 - Cactus has chosen Telindus Telecom for the interconnection of its datacenters
Telindus has been chosen by Cactus, 3rd largest private employer in Luxembourg and reiterates its confidence in the solutions proposed by Telindus Telecom.
Nowadays, Cactus consists of 2 hypermarkets, 11 supermarkets, 6 Cactus market convenience stores, 2 Cactus Hobbi and 18 Cactus Shoppi grocery stores, a catering branch, a catering service and a major food products factory. This vast production and points of sales network needs to be interconnected by an innovative and reliable technology, which addresses the permanent concern for service quality for its customers and employees, and minimizes the impacts of a service interruption.
The challenge for Cactus consisted in the creation of a second redundant infrastructure system on a remote site. The two datacenters, one in Bertrange and the other one in Windhof’s new buildings, are at the heart of Cactus’ network. For obvious security and 24h/24 on 7d/7 service continuity reasons, their interconnection must be realized via two entirely distinct paths. The diversity of the group’s activities, from the production to the sale in stores, also imposes a particularly ambitious “Recovery Point Objective“ (RPO) and “Recovery Time Objective” (RTO).
Telindus’ solution consists in a combination of integrator and operator services. This solution integrates the passive Optic Fiber furnished by Cactus on one hand, and Telindus Telecom’s network on the other. The whole, activated by ADVA Optical Networking branded equipment, is supervised and run by Telindus Telecom teams, thus offering Cactus service qualities and a unique Service Level Agreement (SLA). Today, Cactus benefits from a flexible solution that ensures an efficient cost control, which is scalable, highly secure and perfectly integrated in the existing environment. The advantage of a single point of contact for all components and services necessary to the Ethernet and Fiber Channel services, including the group’s passive Optic Fiber, offers Cactus complete peace of mind and guaranteed associated services. This new connectivity service now operates as an extension of the outsourcing services already provided by the same Telindus division.
“Telindus has managed to distinguish itself by a powerful solution, particularly by taking the integration of our existing passive fiber network into account. The suggested solution also allows further flexibility on the future evolution of our group’s connectivity needs. Ours will thus be a long term partnership” explained Jean Gavroy, IT Director of Cactus.
“Only an operator backed by an integrator’s skills and agility would have been able to meet our client’s needs with a seamless solution. We are particularly proud of this expression of confidence”, said Yannick Freyermuth, Account Manager by Telindus.
The first Cactus store was created in 1967. With some 4 000 employees and 2 hypermarkets, 11 supermarkets, 6 Cactus market convenience stores, 2 Cactus Hobbi and 18 Cactus Shoppi grocery stores, the Cactus group is the 3rd largest private employer in Luxembourg. This family enterprise is highly diversified, with malls, hyper-and supermarkets, a restaurant branch and a catering service, a major food production branch, a coffee roasting plant and its own advertising agency. In an increasingly globalized world and in a competitive environment marked by foreign multinationals, Cactus is undoubtedly one of the brands most attached to the image of Luxembourg and its citizens. Both in terms of customers and commercial partners, Cactus is deeply related to the country that has given birth to it. Cactus makes it a point of honor to distinguish itself through its offer in fresh products, through the largest selection of local products and superior quality, and finally, through its societal commitment.
10 April 2013 - Telindus Telecom confirms ongoing growth: innovation strategy finds expression in launch of self-service cloud solution
In 2012 Telindus Luxembourg confirmed its indisputable position as leader in the field of cloud computing through its operator brand Telindus Telecom. Recognized through four awards since it was launched, Telindus Telecom has enabled more than 89 customers to benefit from its shared ICT services.
With continued investments in business connectivity as enabler Telindus Telecom has launched U-cloud, a self-service virtual data-centre to address a broader and growing cloud market.
Telindus Luxembourg pursues its five-year plan by positioning its operator brand Telindus Telecom as the indisputable leader in the Luxembourg market for cloud solutions. Business connectivity also constitutes a rapid source of growth.
In 2011, the strategic reorientation plan called for investments of €20 million in the period to 2015. Investments made in the first two years of the plan have so far made it possible to offer connectivity services covering the main business areas and bringing together practically all the country’s data-centres, as well as a highly secure shared cloud platform with very high availability. Telindus Telecom’s customers can thus rely on various services (U-touch, U-flex and U-free) covering the entire range of ICT requirements.
With four awards received in the past two years, Telindus Telecom is the best-known brand in Luxembourg for the quality of its cloud-based services. In 2011 and 2012 a panel of 50 CIOs voted the company “Cloud Computing Provider of the Year”, while in the same two years EuroCloud Luxembourg twice presented awards for “Best Case Study Example of Cloud Services for the Private Sector”.
Telindus Telecom has doubled the number of customers for cloud computing and connectivity (from 46 in 2011 to 89 in 2012). In order to respond to the strong market demand for these new solutions, the recruitment drive that started in 2011 was continued in 2012, with 30 new employees and experts taken on board. The growth of these new activities also enabled Telindus to post a 2.6% increase in total revenues.
“We are perfectly in line with the plan we drew up two years ago, and indeed the number of new customers is actually ahead of our expectations. We were the pioneers in 2011, and now we’ve established a lead that we wish to maintain. For that reason we will offer new solutions in step with our customers’ needs and developed by the best experts,” says Gérard Hoffmann, Chairman and Managing Director.
U-cloud: the latest addition to a range of four innovative solutions
Telindus Telecom has consolidated its leader position by replicating in Luxembourg a cloud platform already proven in Belgium by its parent company Belgacom, offering cloud computing in self-service mode: Telindus Telecom U-cloud.
Telindus Telecom U-cloud thus becomes Luxembourg’s first global cloud solution in self-service mode, allowing businesses to create for themselves a real virtual data-centre by means of a simple Internet interface.
“This new product completes an already well-filled portfolio of solutions, filling a gap that Telindus Telecom did not yet cover. Simple to use, not requiring any commitment, extremely competitive in terms of price, it can be tested using a “try & buy” formula. U-cloud is suitable both for major corporates and SMEs, provided they have a minimum of technical skills,” comments Christian Haux, Manager, Sales & Marketing.
U-cloud is the ideal solution for businesses wishing to have almost immediate access to computing power and storage capacity exactly tailored to their needs, while at the same time retaining the flexibility to be able to expand or reduce it at any time. Whether requirements are for running production facilities or carrying out tests and developments, whether permanently or temporarily, and wherever you are in Luxembourg, Telindus Telecom U-cloud will respond perfectly to the request.
“With U-cloud, each business can choose, depending on its needs and usage, from three formulas: a pay-as-you-use model, a monthly all-in subscription system or a hybrid model. The pay-as-you-use formula is great for peaks in usage, whereas the subscription system lends itself more to regular steady usage,” explains Jacques Ruckert, Manager, Products & Solutions.
5 December 2012 - Telindus Telecom confirms its position as undisputed market leader by winning the “Cloud Computing Provider of the Year” award for the second year in a row
Telindus Telecom is proud to announce that it has once again been chosen by a jury of 50 CIOs as the "Cloud Computing Provider of the Year". Since three years now, Telindus keeps collecting awards, firstly by being certified "ICT Company of the Year" in 2010 and then by being rewarded as much as 4 times for the quality of its cloud solution between 2011 and 2012.
The ceremony took place at the New Conference Centre in Luxembourg-Kirchberg during the “Luxembourg ICT Awards Dinner on the 4th of December”.
The Luxembourg ICT Awards were set up to spread the best practices, emulation and the CIOs’ acknowledgement of the best market solutions.
The “Cloud Computing Provider of the Year” award honours companies specialised in the Cloud, which have excelled through their innovative solutions and outstanding performances. The main evaluation criteria are based on innovation, customer satisfaction, competitiveness, security and interactivity.
This award has been delivered personally to Gérard Hoffmann, Chairman and Managing Director at Telindus Luxembourg. “We are extremely proud of this award, which recognises our innovative development strategy underpinned by the investments we have made in our infrastructures, the creation of jobs and the strengthening of our “IT-as-a-Service” solutions portfolio.” he says. “The transition to Cloud Computing, which is inevitable for the increase of productivity, can only be achieved with a reliable partner. Receiving this award for the second year in a row, confirms the trust that the decision makers place in us as the undisputed market leader.” he adds. “Thanks to a customer-centric approach, we are the ideal partner to assist them in their attempt to evolve towards Cloud Computing.” he concludes.
11 October 2012 - Telindus toujours en quête de qualité
Telindus Luxembourg a reçu en main-propre, jeudi 04 octobre, par Bureau Veritas Certification, sa recertification ISO 9001 : 2008. Telindus montre ainsi que sa démarche qualité est et reste depuis de nombreuses années une priorité.
Dans les locaux même de Telindus Luxembourg à Strassen, mesdames Nadine Henrard, Office Manager & Senior Customer Support Officer et Catherine Bioul, External Sales Representative de Bureau Veritas Certification ont remis ce certificat à Romain Cuvelier, Quality manager de Telindus, en présence de membres de la direction.
Madame Henrard a pris la parole afin de « féliciter Telindus pour l’engagement de toute l’entreprise dans l’amélioration perpétuelle de son système qualité.» Et de conclure : « Depuis que nous suivons Telindus, d’intégrateur à acteur majeur du Cloud Computing, nous sommes impressionnés par la motivation de leurs équipes et leur rapidité de correction. »
9 ans après la première remise du certificat ISO 9001 : 2000, Telindus voit encore sa politique qualité récompensée. Cette norme ISO 9001 : 2008, fondée sur 8 principes de management (l'orientation client ; le leadership ; l'implication du personnel ; l'approche processus ; la gestion par approche système ; l'amélioration continue ; l'approche factuelle pour la prise de décision et les relations mutuellement bénéficiaires avec les fournisseurs) remet le client au sommet de la pyramide.
Dans un souci permanent et croissant d’une connaissance client 360°, Telindus est fière d’être recertifiée ISO 9001 car celle-ci réassure aux yeux du marché la qualité de ses produits et services.
A propos de Bureau Veritas Certification
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13 Jun 2012 - Nexon and Big Fish Games, after Innova: Telindus Telecom confirms its leadership on the online games datacenter hosting market
Telindus Luxembourg is proud to announce its partnership with Big Fish Games and Nexon. Big Fish is a worldwide heavyweight in the casual game sector and Nexon is a leading publisher of Massively Multiplayer Online (MMO) games. Both companies have chosen Luxembourg as the site for their European office (business management, marketing and also billing regarding Nexon), as well as a central location for their datacentre.
These two leading actors want to take their lion’s share of the growing European online games market, which is marked by developed infrastructure and numerous opportunities for attracting an active core community of players.
“We are delighted to have been selected by Nexon and Big Fish Games to provide them with our competitive datacenter and end-to-end ICT and connectivity solutions. Both companies’ managements chose us to assist them in their development of the European market. We are unique in offering leading technical solutions combined with the advantage of a single point of contact and a flexible approach.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg, adding: “We are also the only ones to have the core presence both in Luxembourg and abroad so as to answer to our international customers’ requirements”.
"The decision to partner with Telindus Telecom is based on their 360° approach, the quality of the company’s services as well as the expertise and flexibility of the whole team.” said Paul Farral, the Vice President of Operations of Big Fish Games.
"We entered the Tokyo stock exchange at the end of 2011, so it became mandatory to choose a partner we trust in. Telindus Telecom has the power of an international actor linked to the agility of a local market expert. The highly secured platform, the expertise and the responsiveness of the Telindus Telecom’s team definitely convinced us.” said Sungjin Kim, the CEO of Nexon Europe.
Nexon provides the best excitement and experience to the world with various entertainment business based on games. Nexon has become the Global Fun Leader as a unique and exciting game creator, as a service leader that puts customer value first, and as a business partner that promises mutual success. Established in 1994, NEXON developed the world’s first graphic MMORPG, ‘The Kingdom of the Winds’, and ever since, with its diverse and well-received titles, NEXON has quickly become one of Korea’s leading publishers of online contents. NEXON has an extensive catalog of games to reach players of all ages, interests and regions of the world, and promises to bring them the most enjoyable online excitement ever experienced. NEXON, as an online entertainment aggregator, facilitates every process of game publishing, from funding to commercial launching, and provides top-quality solutions for a successful business. Established in March 2007, NEXON Europe Limited began its success story with the introduction of the worldwide hit MMORPG “MapleStory” to the European audience. Governing all operational, business, marketing and PR activities for NEXON’s European business, NEXON Europe quickly became a leading publisher of online contents with millions of enthusiastic players across Europe.
About Big Fish
Founded in 2002, Big Fish is the leading online marketplace for premium casual games. Through its proprietary, data driven platform, millions of consumers seeking immersive, relaxing entertainment easily discover and purchase premium casual games created by Big Fish’s network of more than 500 development partners and in-house by Big Fish Studios. Renowned for offering A New Game Every Day! ® on www.bigfishgames.com, the company offers thousands of games on multiple platforms -- PC, Mac, mobile phone, and tablet. Big Fish’s websites, games, and customer service are available in ten languages – Danish, Dutch, English, German, French, Italian, Japanese, Brazilian Portuguese, Spanish and Swedish – and its games are sold in more than 150 countries. The company is headquartered in Seattle, WA, with regional offices in Oakland, CA; Cork, Ireland; Vancouver, Canada; and Luxembourg.
14 May 2012 - Telindus Luxembourg: second year in a row winner of the EuroCloud Luxembourg Awards in the Best Case Study Example for the Private Sector confirms leadership in the Cloud Services market
Telindus Luxembourg is proud to announce that it has been honoured, for the second time, by EuroCloud Luxembourg with the “EuroCloud Luxembourg Awards” which recognizes the best Cloud Computing customer reference in the Private Sector. This
strengthens its position as Luxembourg’s N°1 for Cloud Computing solutions. The customer “Compagnie de Construction Luxembourgeoise” (CDCL) benefits from Telindus Telecom’s global Cloud and connectivity solutions that provide them with all the ICT services, including telephony,
from the cloud platform.
The ceremony took place at the Neumünster Abbey in Luxembourg, under the patronage of François Biltgen, Minister for Communications, at the Golden-i Awards & Gala event on May 10, 2012.
Following the success of the first contest last year, EuroCloud Luxembourg, the association of the Luxembourg Cloud Computing and SaaS industry and member of the pan-European EuroCloud network, launched its second edition of the “EuroCloud Luxembourg Awards” with four categories: “Best Start Up”, “Best Cloud Service Product”, “Best Case Study Example of Cloud Services for the Private Sector”, “Best Case Study Example of Cloud Services for the Public Sector”. Among 8 competitors, Telindus was awarded with the “Best Case Study of Cloud Services for the Private Sector”. This award distinguishes companies whose underlying business approach fosters a broad and comprehensive use of Cloud services in that sector. Telindus Luxembourg won thanks to the attractiveness of the offered services, the achievable benefits and competitive advantage for the customer, as well as new and pioneering marketing and sales concepts.
“We are very proud of this award which rewards our ongoing innovative growth strategy that includes continually investing in infrastructure and staff and strengthening its «IT-as-a-Service» range of solutions. It is a success shared with CDCL that rewards our common effort and our
reliable relationship. In January 2012, CDC became CDCL with a new headquarter and new technologies, but it kept the same partner, which is a great honor. The most important thing for us is to enable decision-makers to address the challenge of innovation, in order to stay competitive and to ensure long-term growth.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg.
The "EuroCloud Luxembourg Awards" is a unique opportunity to help increase the visibility of innovative companies in the field of Cloud Computing and SaaS and to help set up a market for those applications in Luxembourg and all over Europe. Winners of the “EuroCloud Luxembourg
Awards” will also be considered automatically for the “EuroCloud European Awards 2012” alongside competitors from other European countries. Winners of the local award programs will be presented at the “European EuroCloud Congress” October 27/28, 2012 in Luxembourg and there
they will compete to get the European EuroCloud Awards.
8 May 2012 - Telindus Telecom sees strong growth: its innovative strategy is convincing more and more businesses.
Telindus Luxembourg continues to establish its ground-breaking cloud and telecom services through Telindus Telecom. Its growth strategy includes continually investing in infrastructure and staff and strengthening its «IT-as-a-Service» range of solutions. This strategy aims to enable local decision-makers to address the challenge of innovation, in order to stay competitive and to ensure long-term growth.
A winning strategy proven by double-digit growth
Telindus belongs to a select group of market leaders who have a clear vision of where they want to be, and invests accordingly. The strategic realignment initiated in 2011, which was based on an investment plan of 20 million euros
over five years and the development of new next-generation cloud and telecom services under the Telindus Telecom brand, has materialized much sooner than anticipated.
Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg says: “Telindus’ strategy is paying off, both in terms of the quality of our services and with the acquisition of new customers. We’ve seen a considerable increase in our market share linked to the bundled telecom offering, and an increase in turnover too. As part of our five-year plan, we aim to achieve a 15 to 20-per-cent market share in the enterprise market.”
Over the last year, Telindus Luxembourg has seen its turnover climb 13 per cent and, for the first time in its history, pass the 70 million mark. This growth is largely due to an increase in revenues from the provision of new services, such as telecom, data centre and cloud services. To support this strong growth, Telindus ran a recruitment campaign, taking on an additional 50 industry professionals.
In 2011, more than 40 new customers chose Telindus to manage their infrastructures, hosted their ICT environment within its data centres or made use of its telecoms links.
Innovative, high-quality services: going the extra mile to become the preferred telecoms operator for businesses
Thanks to a series of major investments and a corporate culture that focuses on innovation and customer service, Telindus is now able to position itself as a telecom operator that offers the highest level of service and access.
Christian Haux, Commercial & Marketing Director of Telindus Luxembourg, says: “The benchmark has been set. Telindus has won over many business decision-makers thanks to its ability to listen to their requirements and understand the challenges they face. Telindus aims to stand out from the crowd by providing high-quality end-to-end services, supporting its customers in their growth over the long term.”
Countless Luxembourg firms of all sizes and from various industries have put their faith in Telindus Telecom to lead them into the cloud era. This includes, most notably, companies and organizations from the financial sector such as ABN Amro Luxembourg, l’Association Luxembourgeoise des Fonds d’Investissement (Luxembourg Investment Funds Association), l’Institut de Formation Bancaire Luxembourg (Luxembourg Institute for Training in Banking), ING Life Luxembourg (ILL) and Securities & Financial Solutions (SFS).
Telindus Telecom also has many customers from the services sectors, such as Legitech, BD Associates Partners to Leaders, Peter & Clark, Xpectis, and the manufacturing and construction sectors, such as Compagnie de Construction Luxembourgeoise (CDCL).
Patrick Lommel, CDCL’s Financial & Administrative Director and member of the management board, says: “For CDCL, the decision was easy. As we’re expanding and reviving our business, it was essential for us to refocus on our core activities. A major benefit of Telindus Telecom’s global cloud and connectivity solutions is that they provide all the ICT services, including telephony, from their cloud platform.”
Telindus Telecom’s data centre and connectivity services have attracted both large local organizations, including respectively, Foyer Assurances and the European Investment Bank (connectivity only), and major international companies. Several foreign companies have also chosen to establish an ICT base within Telindus Telecom’s data centres, including, most notably, Cobelfret.In addition, Telindus has secured customers from the emerging online video games market. Several companies and industry leaders in massively multiplayer online games, such as the Russian company Innova, have been drawn to the turnkey solution, which effectively combines data centre and ICT services.
Innovative products open doors to new ways of working
The key to this strategy is offering an all-in-one cloud solution, which includes operational and connectivity services and ICT architecture.
Jacques Ruckert, Telindus’ Products & Solutions Director, explains: «Through our cloud products, we offer businesses complete operational support of their ICT environment, with guaranteed results. Our customers are therefore able to focus on their core business, benefiting from a highly accessible solution, without investing or having responsibility for managing the solution, as information technology becomes a service provided by Telindus.»
Telindus Telecom offers the following innovative products and services:
Telindus Telecom U-touch: CaaS (Communication-as-a-Service) solutions. Unified communication and IP telephony solutions on a flexible, secure and high-performance platform.
Telindus Telecom U-free: DaaS (Desktop-as-a-Service) solutions. With virtualization, businesses and end users are freed from the complexities of managing their pool of PCs and laptops.
Telindus Telecom U-flex: identifies infrastructure service solutions using the cloud (Infrastructure-as-a-Service), offering SMEs, amongst others, a completely flexible and investment-free ICT service, providing them with complete control over operational costs and a guaranteed superior-quality service.
Telindus Telecom is currently launching a new marketing campaign for its range of products, with the aim of clearly demonstrating its leadership in the provision of innovative ICT services. The campaign reflects the company’s values, using surprising and thought-provoking visuals to create a striking effect, and which go beyond Telindus’ flawless technology knowledge to focus on its strong relations with customers.
13 April 2012 - Innova, the leading online games publisher in Russia, selects Telindus Telecom as a partner for the European market.
Telindus Luxembourg is proud to announce its partnership with Innova, one of the most successful publishers of Massively Multiplayer Online (MMO) games in Russia and CIS. Innova has chosen Luxembourg as the main site for its European headquarters, as well as a central location for its new datacentre. The company aims to bring the same level of service quality and expertise to the European region that helped it develop the domestic MMO games market to the level of leading world trends.
Innova aims to shape the European online games market, which is marked by steady growth, developed infrastructure and numerous opportunities for attracting an active core community of players.
Currently, Innova is concentrating on “Lineage II” as a flagship title to be localized in many European languages. Dedicated servers will be provided, with the game being localized in several stages and supported in the following language formats: English, German, Polish, French, and Turkish. To achieve this goal, the company searched for a strong partner that can support its European expansion and provide a reliable datacenter, as well as a strong Internet network throughout Europe.
“We are delighted to have been selected by Innova to provide them with our competitive datacenter and connectivity solutions. Thanks to the Luxembourg government’s promotion efforts, it is the first time that a Russian online gaming company chooses to settle in Luxembourg. We convinced Innova’s management to let us assist them in their development of the European market. We are the only expert able to offer Innova leading technical solutions combined with the advantage of a single point of contact and a flexible approach.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg.
"I am quite confident that Innova has made the right choice. We were greatly encouraged by the number of initiatives coming from the Government of Luxembourg. Optic fiber networks, highly secure datacenters, combined with the benefits of the country's geographic location and easy access to policy makers has made this decision an easy one. To achieve success on the European territories, we need the assistance of a reliable and highly flexible partner to support our fast growth and ambitions. The decision to partner with Telindus Telecom is based on the quality of the company’s services; the dynamic approach to work that fits well with our philosophy of constant innovation, as well as the expertise and friendliness of the whole team. ” said Gevork Sarkisyan, the CEO of Innova.
Innova is not only one of the pioneers in the Russian online entertainment industry, but also the leading online games publisher on the territory of Russian Federation and CIS. The company operates over ten massive multiplayer online games including Aion, Lineage2, Atlantica Online, RF Online, Ace Online and others. Innova provides a full range of game publishing services, from a unified community platform, with over two million active users, to a self-developed anti-hack shield called Frost. With a talented team of nearly two hundred employees (and one internet troll), the company aims to bring the online entertainment industry to a new level of quality and to always be one step ahead of expectations.
5 January 2012 - Telindus achieves Premier VMware Partner status: a premiere in Luxembourg
Luxembourg, January 5, 2012– Telindus Luxembourg is now a VMware Premier partner, making it the first full Luxembourgish entity offering customers the highest levels of knowledge and support in datacentre networking, storage and virtualisation in Luxembourg. This outstanding achievement expands Telindus' delivery capacity to provide consistent, repeatable, scalable and measurable technology to all of its customers.
This Partnership level acknowledges partners who have committed their business resources to understanding and delivering virtual infrastructure solutions, to helping customers design, plan, integrate and deploy the most sophisticated virtual infrastructures to meet the high-end technical and demanding business needs of customers.
“This achievement of the Premier Partnership level is in line with our “Everything as a Service” strategy and our commitment to evolve towards a dynamic, highly efficient and responsive datacenter adapted to the business needs of our customers. After 30 years in the ICT business, we know more than ever that our customers’ ICT infrastructure is an enabler for their business and hence we implement customized state of the art solutions for them”, says Christian Haux, Marketing and Sales Director of Telindus Luxembourg. “VMware have the products and solutions which enable us, together with our other strategic partners such as NetApp, Cisco and HP, to deliver a multi-tenant, unified cloud architecture on the market”, he continues.
“VMware is pleased to award Telindus with the Premier status, the highest level of the Solution Provider partnership within our VMware Partner Network. We value our relationship with Telindus and look forward to even greater success in the future”, says Willem van Enter, Regional Director Benelux. "A premier partner is of strategic importance to VMware and a trusted advisor to our customers. They demonstrate strong skills in diverse VMware virtualization solutions including infrastructure virtualization, business continuity solutions and enduser computing."
2 December 2011 - Telindus Luxembourg winner of the “Cloud Computing Provider of the Year” award
Telindus Luxembourg is proud to announce that it has been rewarded by a sample of 50 Chief Information Officers as the “Cloud Computing Provider of the Year”.
The ceremony took place at the Conference Centre & Hemicycle in Luxembourg-Kirchberg on the1st of December 2011, at the Luxembourg ICT Awards Dinner event.
The Awards’ main objectives are to reveal Luxembourg ICT market best practices and achievements according to an extensive sample group of CIOs, to the larger public.
The “Cloud Computing Provider of the Year” award recognizes the company, specialized in the Cloud sector which has excelled in its innovative solutions and its outstanding performance. The choice criteria were based on Innovation, Customer Satisfaction, Competitiveness and Security.
The award was presented to Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “This recognition above all rewards our customer centric approach. We know more than ever that our customers’ ICT infrastructure is an enabler for their business and hence we implement customized state of the art solutions for them.” he said. “We propose cloud computing solutions in order to allow our customers to meet their business requirements” he added.
“We build up a real partnership with our cutsomers. Hence, when we were awarded as “Best Case Study Example of Cloud Services for the Private Sector” with ING Life Luxembourg in May 2011 by Eurocloud Luxembourg , it was a joint achievement. Customers’ feedback is the
most important thing for us and the best proof of recognition.”
“Telindus showed a lot of flexibility within the solution, and as we are a small company and want to be very agile and reactive in the market, this made them an ideal partner for us” said Mister Christophe Hucque, Chief Operations Officer, ING LIFE LUXEMBOURG.
“ICT Company of the Year in 2010, EuroCloud Luxembourg Award in May 2011 and Cloud Computing Provider of the Year today, we always keep always the same values: Respect, Passion, Can Do. Under our new brand Telindus Telecom, we aim to become the most innovative telecommunication operator for the professional market with the first truly converged ICT and telecom solutions portfolio.”
26 May 2011 - Telindus Luxembourg: winner of the EuroCloud Luxembourg Awards in the Best Case Study Example of Cloud Services for the Private Sector category
Telindus Luxembourg is proud to announce that it has been honoured by EuroCloud Luxembourg with the “EuroCloud Luxembourg Awards” which recognizes the best Cloud Computing customer reference in the Private Sector. ING Life Luxembourg operates an “all-in-one” Cloud solution from Telindus for its business applications as well as their communication needs.
The ceremony took place at the Neumünster Abbey in Luxembourg, under the patronage of François Biltgen, Minister for Communications, at the Golden-i Awards & Gala event on May 19th 2011. The "EuroCloud Luxembourg Awards" is a unique opportunity to help increase the visibility of innovative companies in the field of Cloud computing and SaaS and to help set up a marketplace for Cloud computing and SaaS applications in Luxembourg. Winners of the “EuroCloud Luxembourg Awards” will also be considered automatically for the “EuroCloud European Awards 2011” alongside competitors from other European countries. Winners of the local award programs will be presented at the “European EuroCloud Congress” on June 27th/28th 2011 in Luxembourg.
EuroCloud Luxembourg, the association of the Luxembourg Cloud computing and SaaS industry and member of the pan-European EuroCloud network, launched its first edition of the “EuroCloud Luxembourg Awards in 2011” with four categories: “ Best case study in the private sector”, “Best case study in the public sector”, “Best Cloud offering” and “Best start-up”. The “Best Case Study of Cloud Services for the Private Sector”, awarded to Telindus Luxembourg, distinguishes companies whose underlying business approach fosters a broad and comprehensive use of Cloud services in that sector. Telindus Luxembourg won thanks to the attractiveness of the offered services, the achievable benefits and competitive advantage for the customer, as well as new and pioneering marketing and sales concepts.
Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg says: “We are very proud because this award distinguishes not only our innovative Cloud strategy, but also the success story with ING Life Luxembourg, our common effort and our reliable relationship.
The most important thing for us is to anticipate our customers’ requirements and hence to simplify their ICT environment by offering a whole range of managed solutions, regarding our any3 paradigm: anywhere, anyhow, anytime.”
“ICT Company of the Year in 2010, EuroCloud Luxembourg Award in 2011, under our new brand Telindus Telecom, we ambition to be the most innovative telecommunication operator for the professional market with the first converged IT and telecom solution! I would like to thank, together with the whole Telindus team, all of our customers who make this vision come true” he concludes.
24 May 2011 - Telindus Telecom: a new kind of telecom operator for the business market
If you were asked who the ICT leader in Luxembourg is, you would say Telindus.
But if you were asked who the leader in the telecom market is, what would come to your mind?
Until now, CIOs have had to be skilful jugglers to find the best solution out of the often inflexible and incomplete offerings from operators in order to find the best compromise in the interest of their companies.
But now a new kind of telecom operator has arrived, providing the first global telecom and ICT solution for businesses in Luxembourg. That operator is Telindus Telecom.
The best of both worlds
With the launch of Telindus Telecom, Luxembourg’s ICT leader has now become a provider of fully integrated communications solutions. As an expert in both telecommunications and ICT, Telindus Telecom can offer the best of both worlds to its clients, which is a real competitive advantage in the current telecom market.
From now on, companies will no longer have to compromise. Whether you are an SME, a large company or a local authority, Telindus Telecom can provide tailor-made connectivity solutions, adapted to your specific needs, including fixed and mobile telephony, Internet, networking and cloud computing.
Highly competitive connectivity services
Bringing together the combined telecommunications skills of Belgacom and Telindus, as well as its customer proximity, Telindus Telecom provides its clients in Luxembourg with a highly competitive connectivity service both on a national and international level.
Telindus operates a state-of-the-art optical network in Luxembourg, an MPLS network, its own Internet access platform and integrates Tango services for mobile requirements. In Luxembourg, the network already covers the country’s major business areas, including Bettembourg, Esch-sur-Alzette, Windhof, Potaschberg, Munsbach, Strassen, Cloche d’or and Kirchberg, and will be rolled out across all areas with high business density. To meet international clients’ requirements, Telindus Telecom offers a full range of telecom services through Belgacom International Carrier Services (BICS). And to deliver its cloud solutions, Telindus is equipped with a high-performance data centre environment within the infrastructure of LuxConnect.
Telindus is firmly committed to its telecom operator business, and shall invest more than 20 million euros over the next five years to continue expanding its activities in this field.
On top of these technical aspects, Telindus Telecom also aims to stand out for its flexible, reactive, dynamic approach and high level of customer service.
All the skills of Telindus Luxembourg
A significant advantage for CIOs is that end-to-end solutions are provided by one dedicated single point of contact within Telindus Telecom, speeding up decision-making processes and improving its clients’ productivity.
Over recent months, Telindus has strengthened its staff by bringing on board a team of telecom experts. There are now more than 400 Telindus Luxembourg and Tango specialists working on providing ideal solutions to meet the needs of different types of businesses, meaning Telindus Telecom is ideally placed to respond to its clients’ requirements.
A EuroCloud award, and 30 clients already on the Telindus backbone
International companies are moving towards convergence and consolidation. Telindus already accommodates several such companies for their consolidation needs through its principal data centre or for back-up services.
Telindus currently houses more than 30 clients on its optical backbone, allowing them to benefit from fixed and mobile telephony services, Internet, networking and cloud computing. On 19 May, the Telindus cloud offering was awarded “Best Case Study Example of Cloud Services for the Private Sector” by EuroCloud Luxembourg.
Want to find out more? Go to telindustelecom.lu.
30 September 2010 - Telindus and NetApp sign a collaboration agreement to provide agile and highly optimized datacenters
As part of an ongoing partnership, Telindus and NetApp signed a collaboration agreement to leverage architecture in order to deliver cloud-based services to the local market.
“Following the recent launch of our Infrastructure as a Service (IaaS) offer, our goal is to evolve towards a dynamic, highly efficient and responsive datacenter adapted to the business needs of our customers” says Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “NetApp have the products and solutions that enable us, together with our other strategic partners, to deliver a multi-tenant, unified cloud architecture on the market.” he continues.
Cloud computing based services have been increasing in popularity as the benefits for companies have become evident. More and more companies have recently become interested in adopting cloud computing due to the agility and flexibility it provides. The model allows you not only to move ICT expenses from CAPEX to OPEX, but also minimizes the risk factors associated with initial ICT investments. “Our customers are compelled to innovate in order to stay competitive. It is because we understand the challenges they face that we have put in place solutions coherent with their imminent needs” says Christian Haux, Marketing and Sales Director for Telindus Luxembourg, “we can only do it by teaming up with partners with whom we share the same vision of the market. NetApp is such a partner,” he adds.
“For years, NetApp’s commitment has been to create innovative storage and data management solutions that accelerate business breakthroughs and deliver cost efficiency. It’s a commitment we want to assume together with top partners like Telindus” says Jan Vleminckx, Belgium & Luxembourg regional manager for NetApp. “We choose our partners carefully, according to very strict accreditation criteria and to their ability to leverage our solutions and turn them into a unique value proposition for our customers. Telindus Luxembourg meets all of these requirements and is therefore our Strategic Partner in the Grand-Duchy” he concludes.
1 September 2010 - Telindus implements an optical Gigabit Ethernet network to improve customers’ data communications in Luxembourg
Telindus Luxembourg announces today the implementation of a fiber optical network to improve data communications between datacenters and customer sites across the country. This brand new network aims to strengthen the position of Telindus as a key player for providing cloud services to customers in Luxembourg.
In order to satisfy its business customers looking for a single point of contact for all of their ICT needs, Telindus Luxembourg has introduced, as a support for its cloud services, a state-of-the-art fiber optical network. This new offering aims to provide high-performance end-to-end ICT solutions, managed and operated by one unique supplier guaranteeing complete end-to-end service delivery and quality, all governed by a strong SLA. Based on a dark fiber ring rented from LuxConnect, Telindus has built a new backbone infrastructure, which facilitates interconnecting Luxembourg datacenters and international operators’ exchange platforms with customer sites. Telindus customers have, as of now, a direct access to an even wider range of ICT services, integrating aspects such as 24/7/365 proactive monitoring, guaranteed high availability, integrated security, Quality of Service, etc...
With this investment, Telindus Luxembourg moves one step further towards simplifying the ICT infrastructure of its customers with high-quality, end-to-end managed solutions. Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg comments: “This implementation completes a new strategic turn for Telindus. Since 2009 we have been continuously investing in our new datacenter services platform. This strategy is paying off, because we are able to deliver to our customers now a much higher added value than a normal systems integrator. This innovative vision will enable us to fulfill our long-term strategy to industrialize our services offer by focusing on the value delivered to our customers.”
The combination of our ICT services with our new, state-of-the-art optical network, offers customers real benefits in terms of business performance, simplification and cost control. Hence, thanks to our new connectivity services, customers can now benefit from faster, cheaper but also safer connectivity. “Telindus brings a real added value to the market. Our strong differentiator is to offer genuine, professional integrated end-to-end solutions with a guaranteed, high level of availability” said Jacques Ruckert, Director for Telindus Products & Solutions, adding: “Unlike most competitors who rely entirely on third-parties operators to deliver datacenter services to its customers, Telindus is now in control of its network infrastructure and guarantees full cost and operations transparency to its customers.”
24 June 2010 - Telindus Luxembourg receives Cisco’s Green Partner of the Year Award for the BeLux market
Telindus Luxembourg has receives the “Green Partner of the Year” Award from Cisco for the Belgium & Luxembourg territory during the last channel partner conference in San Francisco end of April.
Cisco's Partner Summit Global Awards’ main objective is to recognize the exemplary channel partners, highlighting some of their special achievements and top performance within different categories.
“It’s a great privilege to be recognized as one of the top performers by Cisco, it’s the culmination of an ongoing collaboration for years between our companies.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “The Green Partner of the Year Award recognizes Telindus Luxembourg’s outstanding performance in developing an innovative approach to help customers meet their sustainability goals enabling long term energy efficiency” explains Romain Siebenaler, Country Manager for Cisco Luxembourg.
“By implementing internally the Cisco Telepresence system, we are able to demonstrate the benefits of the solution to our customers based on our own return on investment model and experience” said Christian Haux, Sales & Marketing Director, adding “we are driving a customer focused strategy by providing intuitive end-to-end solutions that enrich the combination of their professional tasks and their private life, the Telepresence solution is an enabler to meet this objective”.
The Cisco Telepresence system is a high-definition videoconferencing solution that gives users the illusion that they are meeting in the same room. “By adopting the system for our own usage, we were able to reduce considerable long-distance travel and contribute to sustainability and cost-savings” Christian Haux said.
Telindus Luxembourg and Cisco uphold a partnership for many years. The Telindus Group is a Pan-European Cisco Partner and with experience in a vast range of Cisco Products and Solutions including the Cisco TelePresence Advanced Technology Program.
8 january 2010 - EuroCloud Luxembourg
A number of private and institutional actors joined forces at the end of December 2009 to launch the association “EuroCloud Luxembourg A.s.b.l.”. Fedil – Business Federation Luxembourg, the Luxembourg Bankers’ Association and the companies e-Kenz S.A., Telindus Luxembourg. and Luxconnect S.A. are amongst the association’s founding members.
The association has made it its mission to bring together local companies engaged in the field of information virtualisation technologies with the aim:
to set up and exploit an exchange and expertise platform in matters relating to Cloud computing, Software as a Service as well as similar technologies in Luxembourg,
to promote services and applications of Cloud computing Software as a Service as well as similar technologies at national and international level,
to take part in the development of standards and technical and legal reference material in the field of Cloud computing, Software as a Service as well as similar technologies at European and international level.
The creation of EuroCloud Luxembourg is in line with a pan-European movement and is part of a European EuroCloud community that brings together national companies and associations active in this particular field. This network allows for a regular exchange of views amongst partners on issues of common interest and to develop coherent strategies at a European level in order to position Europe in relation to other regions and continents in terms of virtualisation services and technologies.
26 October 2009 - Interdisciplinary Centre for Security, Reliability and Trust (SnT) and Telindus Luxembourg sign partnership agreement
The Interdisciplinary Centre for Security, Reliability and Trust (SnT) has signed its very first agreement with an industrial partner: Only a few months after the research centre was launched by the University of Luxembourg, SnT has entered a partnership with Telindus Luxembourg S.A. “This is a significant milestone for us”, says SnT-Director Prof Björn Ottersten. “ As one of the main Information and communication technology companies in the region, Telindus is an ideal research partner for our centre.” Telindus will contribute know-how and resources to build a research programme in Communication and Network Infrastructures. The company’s CEO, Gérard Hoffmann, has been instrumental in establishing SnT at the University of Luxembourg.
SnT, founded in February 2009 and situated on Campus Kirchberg, is committed to facilitating research in collaboration with established partners as well as new start-ups in the ICT industry. The SnT partnership programme forms a platform for cooperation with industrial and governmental partners. Partners contribute to SnT projects both with funding and with know-how through research participation. In addition partners will contribute at all levels in strategic planning and through representation on the SnT advisory board.
The first research activity launched with Telindus is a project building a federated test bed for public safety communication and information systems. The test bed will allow European telecom manufactures and software providers to carry out tests and evaluation of their products, results of R&D projects in an international environment with participation of public safety users. The Federated test bed will make possible to test large scale heterogeneous communication systems including the heterogeneous networks simultaneously based on several standards such as GPRS, UMTS, WLAN, WiMax, PMR. The project will be directed by SnT vice-director Prof. Thomas Engel.
Telindus Luxembourg S.A. employs 334 people and has been offering its services since 1979 in the Grand Duchy of Luxembourg, in the field of telecommunications as well as in the field of information systems. The company sees the University of Luxembourg and its research centres as key partners for the company’s innovation efforts. “For us, the partnership agreement with SnT is the basis for a long-term research collaboration”, says Telindus Luxembourg CEO Gérard Hoffmann. “The most important objective for the active link to the SnT is the expected attraction of technical expertise and highly skilled personnel: Telindus considers its trained employees as its most important asset for its further successful development in the Luxembourg market.”
6 May 2009 - La Téléportation ou presque : Telindus lance sur le marché une solution complète de téléconférence révolutionnaire
Telindus, leader sur le marché luxembourgeois des solutions d’informatiques et télécommunications, rapproche les hommes grâce à la solution de TelePresence de Cisco.
Dans le passé, la plupart des outils de collaboration, comme notamment les systèmes de téléconférences, ont été incapables de vous apporter les bénéfices et la clarté d’une réunion en face à face. De plus, pour beaucoup de ces outils, leur utilisation était complexe ou peu fiable au moment où vous en aviez le plus besoin.
Grâce au nouveau système de TelePresence proposé par Telindus, et développé par Cisco, les clients de Telindus profitent dès à présent, et partout en Europe, d’une solution de réunion parfaitement au point sur le plan technique, et ainsi d’une vraie alternative aux voyages d’affaires coûteux et fatigants.
La perfection de l’image et du son associé à la maîtrise des coûts, la technologie au service de l’écologie !
La solution Cisco TelePresence a été conçue pour modifier radicalement la manière dont vous menez vos réunions en portant l’interaction et la collaboration à un niveau jusqu’ici inconnu. Vous avez l’impression de vous trouver dans la même salle que tous vos interlocuteurs, quelle que soit la distance. Les communications deviennent aussi naturelles et efficaces que lors d’un réel face à face: la solution simplifie et accélère l’échange d’informations sur l’ensemble de votre entreprise tout en améliorant vos performances et en réduisant vos coûts.
Avec la TelePresence, Telindus offre une solution qui se montre à tous les égards à la hauteur de l’orientation internationale de l’économie luxembourgeoise et fait face aux défis des entreprises modernes. La TelePresence remplit les critères de l’informatique écologique tout en respectant le principe de rentabilité : « La TelePresence va inciter les entreprises à réfléchir à deux fois avant d’envoyer leurs collaborateurs en déplacement professionnel », explique William Mosseray, CEO Telindus International, et d’ajouter : « Telindus Luxembourg s’est investi pleinement dans la TelePresence et est devenu le centre de compétence pour le groupe Telindus ».
L’innovation au service des entreprises et de l’environnement
Les mentalités évoluent et nous le devrons, selon Gérard Hoffmann, Administrateur Délégué de Telindus Luxembourg, à la qualité technique de la TelePresence. « Grâce à la TelePresence, les réunions pourront être plus spontanées. La réduction du nombre de voyages, souvent fatigants, constitue une économie substantielle de temps et d’argent. Tout le monde y trouve son compte, à la fois chefs d’entreprises et salariés qui, grâce à celle-ci, gagnent des heures précieuses et parviennent ainsi à un meilleur équilibre entre vie privée et professionnelle. Avec la diminution de la fréquence des déplacements, un troisième vainqueur se dessine : l’environnement », poursuit Gérard Hoffmann.
Des avantages pour toutes les entreprises quelle que soit leur taille, maintenant pour aller là-bas, restez où vous êtes !
Les systèmes de TelePresence supportent des réunions jusqu’à 36 sites et à raison de 18 collaborateurs par site ! Afin de garantir l’expérience ‘TelePresence’, les règles d’aménagement des salles sont très strictes, toujours dans un but d’immersion totale. Au Luxembourg, Telindus est la première société à s’être dotée d’un système de TelePresence Cisco3000, qui permet d’accueillir 6 personnes sur le site Luxembourgeois.
Telindus offre aux entreprises deux possibilités d’accéder à ce nouveau type de réunion
En dehors de l’installation dans leurs propres locaux, les clients peuvent également accéder à l’infrastructure disponible chez Telindus et se connecter avec leurs partenaires en Belgique, aux Pays-Bas, en France, au Royaume-Uni et en Espagne, dans un premier temps. William Mosseray est convaincu du succès de cette nouvelle offre : « La TelePresence est une solution conçue pour notre époque où la pression des coûts et du temps ainsi que la responsabilité sociale des entreprises ne font que croître ».
17 March 2009 - Telindus Belgacom ICT Luxembourg, Luxembourg’s leading market player for the integration of information and communication technologies, now offers mobile and fixed connectivity by becoming the corporate sales channel for Tango and Belgacom
Since its integration into the Belgacom group in 2006, Telindus Luxembourg has taken a strategic turn. Today, a channel for Belgacom’s corporate offers, Telindus Luxembourg extends its portfolio to connectivity and associated managed services solutions. In Luxembourg, the combination of Telindus’ sale forces and service offer with those of Tango, the country’s second-largest mobile operator, itself integrated into the Belgacom group 6 months ago, perfectly implements this strategic evolution.
Telindus Luxembourg is the leading market player for the integration of information and communication technologies in the Grand Duchy. Over the past year and on an international level, Telindus Belgacom ICT has refocused its activities on six countries: France, Belgium, the Netherlands, Spain, the United Kingdom and Luxembourg. Outside these countries, its service capacity is strengthened through solid partnerships.
With a customer centric approach, Telindus Luxembourg positions itself as the special partner for businesses and, as of now, makes Tango’s mobile communication offer as well as Belgacom and its subcontractors’ fixed connectivity offer available to Luxembourg companies. Thanks to its leading position in all economic sectors and its 30 years of establishment and development of a solutions and service portfolio in the domains of information and communication technologies, Telindus Luxembourg continues to offer a large range of solutions and service. Its ICT strategy is centred on four principal axes: converged solutions for networks and security supporting voice, video and data, solutions for information systems and data storage, professional applications and, above all, outsourcing of the entire, or part of, the clients’ ICT infrastructure.
In order to satisfy its business clientele by offering end-to-end solutions, Telindus Luxembourg now offers on top of ICT services a complete range of mobile connectivity solutions through the use of the Tango network as well as fixed national and international connectivity. Thus, the client now deals with only one contact and an end-to-end integrated solution. Hence, he benefits from a synergy between the various offers and convergent solutions. This complementarity of the services presents real benefits for the client, both for simplification and cost control purposes.
This strategy, which puts the client at the centre of its offer, is expressed by the group’s new organisation for corporate clients in Luxembourg: the Tango sales and product teams are now run by Telindus Luxembourg
management. The general management of these new B2B teams from two different companies is in the hands of Gérard Hoffmann.
The international development, focusing mainly on Luxembourg’s neighbouring countries through Telindus Belgacom ICT, constitutes another advantage for international companies, for whom a complete service is essential.
Apart from its presence in six European countries, Telindus Belgacom ICT ensures the distribution of its solutions in other countries through third party partnerships at the clients’ locations. Set up in Esch-sur-Alzette, the operational platform of the ROC (Remote Operating Center) allows Telindus Luxembourg for example to remotely offer company networks LAN management solutions, security management solutions (firewalls) and VoIP management solutions at the various sites of the clients. Apart from mobility and ROC, significant investments are underway to ensure the promotion and the development of the latest technological innovations and in particular: telepresence, videostreaming, VoIP, videosurveillance.
“Telindus Luxembourg assumes its position as market leader by offering certified services for each of its technologies”, suggests Jacques Ruckert, Networking, Security and Connectivity Solutions Director of Telindus Luxembourg and responsible for Tango B2B products.
For 2010, Telindus Luxembourg commits itself to resolutely develop all convergent solutions: “More than ever, our mission is to guarantee everyone access to all types of services, wherever and whenever, in an easy and secure manner, via all kinds of devices connected to the fixed or mobile network”, explains Christian Haux, Commercial Director of Telindus Luxembourg and B2B commercial activities of Tango. “The teaming up of both companies will provide a complete and convergent B2B offer to the market which is unique in Luxembourg” stresses Didier Rouma, CEO of Tango.
“We want to offer the best of both worlds: telecommunications services combined with the best of ICT solutions and services – all together to make it easier for the client”, says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg and Executive Board member in charge of Tango’s B2B activities.