Key benefits Mobile voice recording
All calls are recorded: the registration service confirms the process before the call is transmitted. Depending on the permissions given, you can also paste tags to a call or export a copy of a record.
Each client has a unique encryption key and a dedicated service platform.
The solution comes in a Cloud, hybrid or On Premise concept. The MVR service can be extended to other media (fixed line, chat application ... or other unified collaboration tools), offering the ability to trace a multi-channel transaction in a simple and effective way.
For whom ?
- The mobile call is established on condition that the recording service is operational, to ensure the recording from the beginning
- Unique encryption key per client
- Possibility to store the data On Premise
- Possibility of extending the recording solution to telephony solutions: Cisco, Skype for Business, videoconferencing, unified collaboration, dealing room (IPC, IP Trade)