AI-based Client Activity analysis AI-based Client Activity analysis

Monitor, Detect, Act, Learn from Client actions in order to provide personalized service

Key benefits AI-based Client Activity analysis

  • Monitoring huge activity volumes

  • Correlation of events across multiple systems

  • Automatic & Real-time detection

  • Visualization of relevant events

  • End-to-end tracking of service performance

  • Operational intelligence from machine data

The benefits

  • Increases discovery of client opportunities to new levels

  • Also, possible to detect latent client attrition

  • Event context prioritizes investigations based on impact

  • Enables informed decision-taking

  • Enhance productivity through detection quality & resolution speed

  • Favors client satisfaction as it provides targeted offers and advice