Press release

Telindus has officially announced its involvement in the Tezos ecosystem as a Corporate Baker. Thanks to this new position, Telindus will contribute to the smooth running of the Tezos network by securing the blockchain and will actively participate in its governance.

Telindus Luxembourg makes its debut in the blockchain world by becoming Corporate Baker on Tezos. Its main role as Baker will be to create and validate blocks on the blockchain and to secure the network by actively participating in the governance, thanks to its voting right proportional to the number of tez (Tezos tokens) held. The new position of Telindus now allows it to integrate the Corporate Baker Benelux committee and thus to exchange on new projects related to Web 3.0. Thus, new perspectives are emerging for both B2B (Telindus) and B2C (Tango) activities on the blockchain ecosystem, via NFTs for example.

In particular, Telindus plans to implement the "Choose Your Baker" solution developed by Coexya, an independent and multi-specialist leader in the digital industry that operates as an integrator, software publisher and consulting firm. Thanks to this open-source solution, Telindus is able to filter out validation nodes that do not meet its compliance criteria such as certain regulatory requirements related to the fight against money laundering and the financing of terrorism (LBT/FT). An integration made possible with the advice and technical support of Nomadic Labs, the largest R&D center in the Tezos ecosystem.

"We are delighted to have Telindus Luxembourg as our new Corporate Baker and to accompany the teams in their first steps on the blockchain ecosystem with the integration of Choose Your Baker. Their vision will be an asset in securing and governing Tezos" says Hadrien Zerah, President of Nomadic Labs

Strategic partnership to be the first to deliver Google Distributed Cloud Hosted - a disconnected sovereign cloud solution - to governments, regulated enterprises and international organisations in Europe.

Proximus and Google Cloud, today announced a five-year agreement to deliver sovereign cloud services in Belgium and Luxembourg. This partnership will help securely deploy sensitive, mission-critical workloads and provide next-generation digital sovereignty controls for governments, regulated enterprises and international organisations.

Under this agreement, sovereign cloud services will support disconnected operations through Google Distributed Cloud Hosted, which does not require connectivity to Google Cloud to manage infrastructure, services, APIs, or tooling. Google Cloud’s sovereign solutions are designed to support data, operational and software sovereignty requirements, increasing customer control and transparency for sensitive data moving to the cloud.
“Data sovereignty is vital to European and international organisations as they digitise their operations and deploy the latest cloud innovations '' said Adaire Fox-Martin, President of Google Cloud Go to Market & Head of Google Ireland. “These sovereign cloud solutions will help ensure that public and private-sector organisations can advance their digital transformation agendas using the latest technologies without compromising on the security and sovereignty of their data and systems.”

Proximus plans to work with LuxConnect, a data center service provider owned by the Luxembourg state, to bring these sovereign solutions to life in Belgium and Luxembourg.
“Sovereign cloud has been on Luxembourg’s digital agenda for many years and will fill an important gap in our strategy to become a trusted digital hub from which we serve the most demanding public and private clients.” said Xavier Bettel, Prime Minister of Luxembourg.

“We are extremely proud to announce the first Google cloud disconnected solution in the Belux region. This is a major milestone as Proximus, partnering notably with LuxConnect, will be able to guarantee full operational sovereignty for its clients – on EU’s terms. Proximus will moreover leverage its vast cloud services experience in order to bring these disconnected cloud services to the Belgium and Luxembourg markets.” says Guillaume Boutin, CEO of Proximus

This agreement combines the strengths of both partners - Google Cloud’s trusted leadership and innovation with the power of Proximus’ experienced teams to deliver a unique offering in the region” said Paul Konsbruck, CEO of LuxConnect.

Microsoft and Telindus have strengthened their alliance by designing an innovative Azure cloud solution that allows customers to benefit from public cloud features in a private environment, hosted in Luxembourg. This hybrid cloud solution facilitates compliancy with various regulations and promises to accelerate the move to the cloud. Especially for very critical workloads.

Based on Microsoft Azure Confidential Computing, Azure Arc and Telindus’ U-flex, this hybrid cloud solution allows customers deploy Azure-native services from Azure to a local environment (U-flex) with data localization and processing in Luxembourg.

U-flex is a well-established private & regulated IT outsourcing platform, based in Luxembourg, and operated by Telindus. It has a proven track record with customers in Luxembourg and beyond. Many clients have chosen to move their IT to the U-flex platform, in a full IT outsourcing scheme.

Azure Arc is a set of technologies that brings Azure security and cloud-native services to hybrid and multicloud environments. It enables customer to secure and govern infrastructure and apps anywhere, build cloud-native apps faster with familiar tools and services to run them on any Kubernetes platform, and modernize their data estate with Azure data and machine-learning services.

By combining Azure & U-flex with Azure Arc, Telindus and Microsoft make it possible to deliver cloud native services in a sovereign and regulated environment. “The combination of U-flex and Azure Arc really gives customers the best of both worlds, in a sense that customers can now benefit from Azure native features, while at the same time keeping their data in a secured and regulated space” says Gérard Hoffmann, CEO of Telindus Luxembourg.

We strongly believe that this new hybrid value proposition, based on Azure, Azure Arc and Azure Confidential Computing, is providing great value to the market, as it allows customers to benefit from secure Azure native cloud features in both the public and the private cloud environment. With Azure Confidential Computing we add innovative end-to-end encryption of data and applications in the public cloud.” adds Didier Ongena, Managing Director Microsoft Belgium and Luxembourg.

This solution is offered to every company in Europe, which would like to benefit from the innovation of Azure, combined with the privacy, sovereignty and localization of data.

Telindus is actively participating in the digitalization of the Luxembourg economy and is now offering a new Assisted Reality solution that allows connected workers to be more productive and feel more secure in their daily tasks. 

Telindus’ new Assisted Reality solution is designed to deliver greater productivity and safety in real-time collaboration, inspection, maintenance and repair activities in the industrial and healthcare sectors. Operating with 5G, 4G or Wi-Fi connectivity, the proposed Connected Worker Assisted Reality solution allows companies to eliminate the costly expense of sending experts into the field and allows for an effective virtual collaboration with frontline workers.

"Our goal is to improve the efficiency, safety and experience of frontline workers by allowing them to view the information they need, when they need it, while maintaining full awareness of what is happening in their environment. Information is available in their immediate field of view, accessible hands-free and workers are not distracted by computer-generated visual distractions" explains Julien Baudouin, Innovation Manager at Telindus.

The solution, which has been successfully tested, has made it possible to digitise the work and maintenance of technicians on the antennas of a mobile network operator e.g. Their actions are thus carried out in complete safety, with their hands completely free, and allow them to focus on their tasks.

"With Telindus' Assisted Reality solution, our technicians' inspection or maintenance operations are made easier and more efficient. They benefit from a tool that allows them to document any failures live and to obtain immediate remote assistance in case of an unexpected situation. The fact they have their hands free to carry out the various tasks - all commands are accessible via a voice interface - also offers greater security in the performance of their duties" adds Gilles Mulheims, deputy director Telecom Network & Network Services at Telindus.

To learn more about the solution

VERMEG relies on Telindus' cloud offering to guarantee the best "cost-efficiency" ratio for all its customers

A major player in the publishing of software for the financial sector, Vermeg has chosen to host its platform on Telindus' U-Flex cloud offering. In this way, the company intends to distribute its SaaS mode solutions Soliam and Solife to its customers more efficiently with the highest security guarantees and all the flexibility required.

Cutting-edge technology with the right partner for the long term

Following the shutdown of its former supplier, the company had to find a new partner. "This change was an opportunity for us to reshape our SaaS platform, with the aim of taking advantage of the latest technological developments in infrastructure management and offering our customers greater flexibility,” comments Frédéric Arman, Delivery Manager Wealth & Asset Management Benelux at VERMEG. “While we wanted to make major changes as part of this transformation, the migration of the customer base had to be completed in less than two years."

It was a challenge to successfully complete such a project in a highly regulated sector. Not only did VERMEG need to find a partner that could provide all the guarantees of compliance with the financial sector regulator but also one that was sufficiently solid to convince customers of the desirability of this change.

The partner chosen by VERMEG was required to complement the application solutions by addressing the specific security and connectivity needs of its customers.

"More than just an 'infrastructure as a service' provider, Telindus offers an application management service. We were able to delegate the operation of our database middleware to its teams,” explains Frédéric Arman. "We have found a partner who will support us in our long-term development thanks to the flexibility of its U-Flex technology offering, which allows us to combine local hosting bricks with the public cloud. Each customer benefits from the advantages of mutualisation while enjoying great scalability of the resources they use. In helps us to achieve the best 'cost-efficiency' ratio. "

Gaining the trust of customers

To implement the migration, it was first necessary to obtain the confidence of VERMEG's customers in Telindus' ability to guarantee the level of service, the security of their data and the availability of distributed applications in SaaS mode from the infrastructure. As part of this migration and for the deployment of new customers, Telindus is working closely with the VERMEG team to address customer concerns and provide the necessary guarantees, which includes the ISO 27001 certification that the operator can claim. "Today, our teams know each other well. Our collaboration has enabled us to set up configuration templates that now allow us to welcome and integrate new customers in record time," comments Anne Thiel, Regional Sales Executive & Deputy Head, VERMEG.

“SaaS solutions are increasingly in demand by our customers,” says Anne Thiel. “The health crisis has reinforced this trend, with players more eager than ever to benefit from the various advantages of this mode of use, namely speed of implementation, data security, simplicity and availability. In the future, by leveraging Telindus' expertise, VERMEG will be in a position to continue to develop its SaaS offering by deploying platforms for other Vermeg solutions. "

Telindus presents its 5G Innovation platform for businesses

In order to support its customers and partners in their innovation efforts within a co-creation mode, Telindus is rolling out a platform dedicated to 5G-based innovation projects. Organizations wishing to implement such projects can connect with Telindus teams to explore the potential for implementation via the dedicated portal: https://cutt.ly/IWantToTry5G

Exploring the possibilities of 5G

The launch of the latest generation of 5G mobile networks in Luxembourg offers many opportunities for transformation to economic players and public organizations. Today, it is up to them to take advantage of the possibilities offered by this new network to innovate, improve their competitiveness or offer new user experiences.

Through this initiative, Telindus makes 5G technology available and supports companies in co-creation mode, allowing them to focus on innovation in their core business.

 "With increased bandwidth and decreased reactivity time (latency), we see that 5G is the missing link for many projects that require mobility, flexibility and reliability," explains Hugues Stiernon, Deputy Director, Head of Telecom Solution at Telindus.  "However, taking into account the investments involved and the lack of experience of companies with the technology, it is not easy for them to commit to a transformation project starting with 5G. One of the issues addressed by our initiative is therefore to allow them to evaluate the potential of this technology with our teams, to validate their plans and gain experience before investing further.

Drawing on a network of experts

In addition to 5G technology, Telindus provides the necessary expertise in security, IoT, cloud and edge computing. It also relies on its ecosystem of partners with more specific know-how, for example in augmented reality, drones or industrial automation.
 
At Proximus Luxembourg, the Codit team leverages scalable Microsoft Azure technologies backed by seamless integration across platforms, applications and data sources to convert data into actionable business insights.

A similar platform has been deployed in Belgium, generating real enthusiasm in the market.

We can hence mention:

-        the implementation of an augmented or virtual reality application in the construction or remote maintenance sector: Hooyberghs and Mr. Watts

-        the use of drones in the health sector: GZA Ziekenhuizen & Helicus

-        IOT in the transport sector: H. Essers

Proximus Luxembourg, through its Telindus and CODIT brands, awarded 2021 Microsoft Partner of the Year for Luxembourg

Proximus Luxembourg today announced it has been awarded with the 2021 Microsoft Partner of the Year Award for Luxembourg. The company was honored among a range of top local Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

“Being the Microsoft Partner of the Year Award winner in Luxembourg is an important event for us, as it rewards our company for the Microsoft business development focus we have been executing over the last years, in close collaboration with the Microsoft team. Our overall relationship with Microsoft is continuing to develop itself remarkably well, more specifically in the domains of Microsoft Azure and Microsoft 365. Thanks to our experience, we enable Luxembourg companies to take advantage of the technological advances of Azure and Microsoft 365. We have been able to drive some great customer wins, in close collaboration with the Microsoft team.  We are also leveraging a number of Microsoft technologies in our award winning Digital KYC solution. We are very proud to have won this award and we intend to leverage this win to show to our existing and potential customers how they can benefit from this successful partnership with Proximus Luxembourg, through our Telindus and CODIT brands.” Jacques Ruckert, Chief Solutions & Innovation Officer, Proximus Luxembourg.

The Microsoft Partner of the Year Awards recognize Microsoft partners that have developed and delivered outstanding Microsoft-based solutions during the past year. Awards were classified in various of categories, with honorees chosen from a set of more than 4,400 submitted nominations from more than 100 countries worldwide. Proximus Luxembourg was recognized for providing outstanding solutions and services in Luxembourg.

The Microsoft 2021 Luxembourg Partner of the Year Award recognizes partners at the Luxembourg level that have had substantial growth in their customer base and/or revenue by driving customer impact and satisfaction with Microsoft Cloud offerings.

“I am honored to announce the winners and finalists of the 2021 Microsoft Partner of the Year Awards,” said Rodney Clark, corporate vice president, Global Partner Solutions, Channel Sales and Channel Chief, Microsoft. “These remarkable partners have displayed a deep commitment to building world-class solutions for customers—from cloud-to-edge—and represent some of the best and brightest our ecosystem has to offer.”

Telindus enters into agreement with Ledger Enterprise Solutions to launch a digital assets custody solution for the Luxembourg financial industry.

Telindus, the award-winning provider of Cloud, ICT and telecom services, partners with Ledger Enterprise Solutions, the digital asset security expert for institutions, to provide the Luxembourg financial market with the best of world technology.

Digital assets market is growing rapidly. Bonds and real estate are being tokenized on the public blockchains, industries have started to introduce blockchain to control the quality and authenticity of goods during the manufacturing process across the supply chain. This is just a glimpse of its current usage. Institutional investors are also starting to identify the value of digital assets as the 21th century’s store of value. The question asked by all: how to secure their digital assets that can worth millions or billions of euro? Because when you lose the private key of your asset, you also lose the asset.

This is where the collaboration between Ledger Enterprise Solutions and Telindus comes to solve the issue. Ledger Enterprise Solutions will supply its Ledger Vault technology, recognized today as the leading enterprise-grade digital assets self-custody solution for custodians, exchanges, banks and traditional financial institutions. Regarding Telindus, since more than 40 years’ experience in Luxembourg, it provides its expertise in managing financial services infrastructure. Telindus has always supported the Luxembourg financial place and its players in their development. In this perspective, it develops innovative tools and services to aim at keeping the Luxembourg financial industry at the forefront. More broadly, Telindus assists its customers in their digital transformation.

Telindus has adapted Ledger Vault governance rules to comply with local Luxembourg financial regulation. Those rules are locally deployed by PSF experts from Telindus in Luxembourg.

At the heart of Europe, Luxembourg is a stable country with a strong economy. There are many reasons to choose Luxembourg among which: one of only ten countries worldwide with an AAA rating, growth consistently above the EU’s average, 40% of all European Tier IV data centres are hosted in Luxembourg with low-latency connections to all of the major European Internet hubs. Financial services in Luxembourg benefit greatly from this stability. Luxembourg is a leading economic player that offers quality infrastructure and services to connect business with the digital world. 

Alexandre Lemarchand, Vice President Global Sales & Partners, Ledger, said: “Telindus is an established actor that quickly saw the opportunity behind crypto and digital assets as a whole. As such, they have contributed to the development of our industry. We are proud to partner with them by providing our security and technology expertise. We can now address the Luxembourg market with a compliant turnkey solution for the custody of digital assets.”

Daniel Soriano, Head of Core Banking Services & Cloud Business, Telindus, noted: “Ledger is a recognized leader in both security and digital asset management. We are happy to partner with them to address a growing demand in the industry: the custody of digital assets.”

Degroof Petercam rolls out a brand new digital infrastructure in partnership with Proximus and its subsidiary Telindus Luxembourg

When Degroof Petercam needed to overhaul its IT infrastructure in Belgium and Luxembourg, it turned to Proximus, through Telindus, the Proximus Luxembourg brand catering to the needs of the business market. This IT infrastructure forms the backbone of its digital transformation program. 

Mobilizing its teams on both sides of the border, the group engineered the in-depth transformation of its IT environment, while maintaining the same quality of service.

At the end of 2019, the financial group Degroof Petercam embarked on an ambitious program to transform its digital environment: adoption of the cloud, evolution of the application base, exploitation of data and enforcement of security. However, this called for an upgrade of its IT infrastructure, subsequently paving the way for a scalable and sustainable digital environment.

This operation, which lasted 12 months to the day, was totally transparent as regards the teams in Belgium and Luxembourg, allowing them to remain focused on their core business and to maintain an optimal quality of service throughout this period.
The new infrastructure, which meets the highest standards of security and resilience, is the bedrock for the group’s digital transformation.
Thanks to Telindus/Proximus, Degroof Petercam now boasts a stable, state-of-the-art infrastructure and the latest cloud innovations, while relying on 24/7 support teams for the daily management of its IT landscape. As an added bonus, the switch from these old, energy-hungry servers to a state-of-the-art, environmentally optimized external private cloud will allow them to reduce their impact on the environment.

Yvan Pirenne, Group CIO Degroof Petercam: “I am proud of the work accomplished with Proximus, which shares our values of teaming up, innovation and excelling in customer service. More than a client-supplier relationship, we have forged a genuine partnership. Throughout this process, we were able to count on the unfailing commitment of the Proximus teams tasked with the complete migration of several hundred servers and applications to data centers in Luxembourg. Even the health crisis didn’t manage to sway the commitment of the teams to this task,” he continues.

Anne-Sophie Lotgering, Chief Enterprise Market Officer, Proximus: “We are honored by the trust placed in us by Degroof Petercam. Like them, we have our focus set on putting digital technology and innovation at the heart of the company's strategy, at the service of its operations and its customers. This project came to be about much more than IT; it was the human factor that drove our teams. ”

Gérard Hoffmann, CEO, Proximus Luxembourg, concludes: “Despite the current crisis, the collaboration between the Belgian and Luxembourg teams was both exemplary and successful. We are proud to provide the Degroof Petercam group, a benchmark in its sector for 150 years, with the foundations on which to build its digital transformation program, to keep pace with its development. ”

Telindus and KPMG put RPA within reach of all companies

Telindus has partnered with KPMG to offer companies a unique and comprehensive Robotic Process Automation service regardless of their size and level of process maturity.

Robotic Process Automation (RPA) is a particularly valuable approach for anyone taking their first steps towards implementing a digital transformation strategy. It consists of using software - or robots - to carry out tasks previously carried out by humans, and does so more quickly and without discontinuity or errors. Delivered as a service, RPA lives up to its promise of generating results that meet expectations without having to shoulder the burden of governance, risk management, compliance and security constraints.

An end-to-end RPA service

Telindus and KPMG's common goal is to help organizations make a success of the first phase of their digital transformation by empowering them to quickly and efficiently automate their business processes. Within this framework, Telindus provides RPA "as-a-service", i.e. as a complete service that covers infrastructure requirements, configuration, development with the required skills and the underlying technologies needed to execute all from Telindus' data centres. The automated tasks performed by the new digital workforce are implemented at the customer's premises i.e. the robot. KPMG brings its proven skills in strategic consulting to companies on digitalization-related topics and its strong experience in the deployment and implementation of robotic solutions within reach of numerous clients in Luxembourg.

Julien Baudouin, Senior Manager at KPMG Luxembourg, in charge of digital transformation topics explains:

“RPA is often seen as the first step in the intelligent automation of companies. However, we have observed that moving from a few processes in production to a highly automated company can be complicated. Apart from the governance aspects, it is essential to be able to roll out this technology quickly. RPA-As-a-Service generally allows companies to avoid the issues associated with both individual licensing costs and optimization of the allocation of bots, and rather pay for the service based on their real needs.”

This first step towards digitalization allows for significant cost reductions, while raising the level of satisfaction of employees who can focus on exception management and, above all, devote themselves to activities with higher added value. RPA makes it possible to ensure the integrated interoperability of heterogeneous systems (web platforms, file servers, databases, etc.), to extract, compare, manipulate and process all types of technical and financial data, or to complete and send documents automatically.

Virtuous dynamics

The RPA-as-a-Service solution proposed by Telindus has the potential to set in motion a virtuous dynamic of gradual business process automation.

Benoît Delobbe, Head of Business Consulting at Telindus explains the benefits:

"RPA projects often have an accelerating effect and open up many other opportunities. They force customers to take a good look at other processes in order to further optimize efficiencies, cost reductions and to adopt a truly strategic approach to digital transformation. Many business processes can benefit from digitalization and avoid the need for time-consuming but essential patches, adjustments and updates."

3 service models

The Telindus RPA service offer is available in three models. Companies of all sizes can choose the model that fits their specific needs.

Model 1: Allows the solution to be deployed on site, within the company's infrastructure. With the help of KPMG, Telindus carries out the preliminary consultation, supplies and installs the necessary software licenses, takes charge of the development and integration and, finally, trains the users.
 

Model 2: Hosted in Telindus data centers, it applies to companies whose infrastructures are managed and operated in the Telindus cloud, with the addition of business process automation.
 

Model 3: RPA-as-a-service solution. This is a hybrid model where the core of the solution runs in the Telindu’s data centers while the robot is deployed in the company’s infrastructure. Telindus provides consultancy services, installs, configures and develops the robot, and opens and secures the network so that the robot can communicate with the data center. With this model, the customer can enjoy uninterrupted management, security and monitoring services without, 24/7.
  

Philippe Bonbled, Business Consultant at Telindus further explains:

"Telindus thus enables companies that do not have sufficient critical mass to access a turnkey RPA solution that is easy to implement, agile and flexible, enabling them to solve a particular problem and free up time for their teams to devote to higher value-added activities.

Preparing for tomorrow today

The impact that an EPR solution can have on a company's operations and competitive positioning is significant in many ways, from economic value, to benefits in skills and talent management, improvements in quality and control, or agility gains that impact the organization as a whole.

According to Gartner, EPR solutions are playing an increasingly critical role in the digital transformation of companies and the dematerialization of business processes. The firm estimates that the EPR market is expected to grow by 19.5% in 2021, compared to 2020, to reach $2 billion. And despite economic pressures from the COVID-19 pandemic, market growth is expected to remain in double digits at least until 2024[1].

As companies increase the level of automation in their operations, they will continue to improve their experience in this area and new applications for RPA will emerge. This will enable them to make lasting changes and maintain their competitive advantage. In other words, RPA can help companies prepare today to meet the challenges of tomorrow.

[1] Forecast Analysis: Robotic Process Automation Worldwide, Gartner, September 2020

Telindus invites you to explore the wealth of possibilities of Voice over IP

A new chapter in the history of telecommunications. In the coming months the analog and ISDN* telephone connections supporting corporate telephony will have become obsolete. They will be replaced by connections based on digital telephony or SIP telephony**, paving the way for broader access to Voice over IP (VoIP) technology. This transition offers a real opportunity for companies of all sizes to look into the alternatives available on the market.

In Luxembourg, the old system will be completely phased out by 2024. Over the next few months, each company will be informed by its operator when its current service will cease and invited to opt for a new offer.

This transition should be an opportunity to carefully weigh up the offers out there to take advantage of the rich pickings of Voice over IP technology, while guaranteeing cost-effective communications.

“While telephony is a basic, essential need, it is also a critical factor for companies. In these changing times, companies can depend on Telindus, an operator that has its customers’ best interests at heart,” explains Hugues Stiernon Head of Telecom Solutions at Telindus. “By combining our expertise in fixed, mobile and ICT telephony, we can guarantee a comprehensive and tailor-made service. We sit down with each organization to take stock of its communication needs across the board. This means we can guarantee companies seamless availability, facilitate exchanges between them and their customers or suppliers and streamline costs, while ensuring impeccable service to each user when they’re in their offices, out and about or working from home.”

Access to new functionalities

To mention just a few, it is worth highlighting fixed-mobile convergence, which allows users to be reached on their mobile from their fixed numbers and vice versa. In times of home working, this kind of option is highly appreciated by companies and their employees.

If a company has a telephone exchange, SIP connections offer an adjusted number of communication channels with more granularity. If the PBX is reaching the end of its technical lifetime, it may be a good idea to move it to the Telindus cloud and thus manage the addition or deletion of extensions, call forwarding, consumption monitoring, etc., from a simple web interface. “The transition from an analog line to digital technology is an opportunity to take a long, hard look at needs and costs, to ring in changes and take the system to a new level of performance,” points out Hugues Stiernon. “In many cases, it will be possible to reduce the cost of telecommunications per employee. Thanks to the convergence of all communication tools, users will be able to continue to work efficiently using only their PCs and smartphones. ”

* Integrated Services Digital Network

** Session Initiation Protocol

CFL puts its digitalization strategy on the right track by deploying Windows 10 with Telindus

Windows 10 is a modern operating system designed to accelerate the digital transformation of organizations of all sizes and types. Suitable for both desktops and laptops, it combines a user-friendly interface with a set of tools to efficiently develop the company's business. CFL brought in the skills and experience of Telindus to help it migrate its workstation fleet to a new Windows 10-based environment.

“This project consisted of migrating a Windows 7 workstation fleet to Windows 10,” explains Jean-Jacques Ourtau, Head of CFL's Digital Workplace unit, “a fleet of nearly 3,000 machines divided fairly evenly between desktops and laptops. This decision stemmed partly from the need to switch to a new operating system and partly from our desire to deploy Office 365 and the associated collaboration and sharing tools.”

“This migration is in fact part of CFL’s strategy to develop digitalization and mobility,” explains Frédéric Perrey, Head of IT Operations at CFL, “a strategy that aims in particular to facilitate access to information for users, wherever they are.”

Specific challenges

However, the migration project entailed a few challenges, including the wide range of sites involved - some 60 in total - and the huge diversity of user profiles: office and field workers, static and mobile users, industrial and administrative profiles. These were exacerbated by the logistical constraints arising from variable working hours and the geographical dispersion of the sites.

“We also needed to be able to count on a partner capable of mastering the complexity of our application park, which comprises 600 different applications,” stresses Frédéric Perrey. "This partner also had to manage the feat of finalizing the deployment of our new environment within six months, while causing as little disruption as possible to users and maintaining the smooth running of the services,” notes Jean-Jacques Ourtau.

Optimal balance between cost, competence and consideration of needs

“Following a public call for tenders, Telindus submitted one of the most competitive financial offers. The approach proposed by Telindus to carry out the migration also proved to be the best one, offering just the right balance between cost, competence and consideration of the needs of the CFL Group,” explains Jean-Jacques Ourtau.

“Faced with the large number of applications involved, Telindus' architects set out to establish a common framework for all users,” adds Frédéric Perrey. “To this common core, they added a series of tailor-made projects, sometimes involving very advanced parameters.” 

Telindus provided the CFL Group with not only a technical team - project manager, technical coordinator and technicians - but also a planning manager whose role was crucial in ensuring coordination between all the parties involved in a highly complex environment.

In doing so, the Telindus team was able to meet the deadlines by maintaining a deployment speed of around 20 machines per day throughout the project. Working closely with CFL's Digital Workplace team, Telindus provided a turnkey service, from making an appointment with the user to installing the machine at the user's workplace and setting up back-up solutions.

“When it came time for the migration, each user received a new computer with a performance level at least equal to the one they had,” notes Jean-Jacques Ourtau. “Some users received new equipment, while others were given a machine from the existing fleet and reconditioned by Telindus technicians. To help us manage the change brought about by the switch to Windows 1,” he continues “Telindus set up training and coaching sessions for the 3,000 users involved in the migration.”

A reinforced digitalization strategy

Today, the migration of the CFL workstations to Windows 10 has enabled the company to implement the Digital Workplace concept. The company now has a more modern, high-performance environment, and its digitalization strategy has been strengthened as a result. 

The benefits of the new environment - the collaboration tools and the ability for users to access information through different types of platforms - have also enabled each CFL division to cope with the challenges created by the COVID-19 pandemic

CFL Success Story CFL

Autopolis deploys its new Microsoft 365 environment in Telindus' hybrid cloud

After being selected at the end of 2019, Autopolis' new collaboration and communication environment entered into an operational phase just as the Covid-19 pandemic was forcing companies to urgently find new ways of operating. Luis Trindade, IT Manager of Autopolis, tells us how its company has taken advantage of the new tools deployed by Telindus to strengthen its resilience, increase its agility and accelerate its transformation.

An obvious choice

“We had a whole range of needs,” explains Luis Trindade. “Every year in October, we present the following year’s projects and budgets to the Autopolis management. Different projects were in the offing for the year 2020, but they were all linked.”

“The first problem we wanted to deal with was the management of the mailboxes in our messaging system, which had really become time-consuming.” The Autopolis IT team had to allocate additional storage space to its messaging system almost every month to cope with the growing number of users and the continuously increasing size of the mailboxes.

“We also wanted to optimize the management of our Microsoft Office licenses and, above all, equip ourselves with a modern collaboration tool, like our car manufacturer partners who were already using videoconferencing tools,” he adds. “In view of these needs, switching to Microsoft 365 seemed to be the obvious choice, and so we presented it to the management team.”

Overcoming the hurdles

“However, we had to overcome quite a few hurdles along the way”, says the Autopolis IT Manager. In the run-up to the migration, Autopolis had to convert its entire computer fleet to Windows 10. But quickly, the challenges became more complex: “We faced problems with the supply of IT equipment”, he says. “And at the same time, the Covid-19 pandemic broke out.”

Given the urgency of the situation, the company quickly activated its hosting in Telindus' U-flex 3.0 cloud environment. As Luis Trindade puts it, “We migrated our mailboxes and upgraded our IT equipment in one go, sometimes remotely, and sometimes on site. At the same time, we had to set up teleworking solutions for our employees.”  

Hybrid cloud

“For several years, our infrastructures had been hosted in a private cloud,” recalls the IT Manager. “Switching to a hybrid cloud solution struck us as a natural step towards the smooth transition to the public cloud.” Once again, Microsoft 365 proved to be a wise choice, especially as the IT team needed to migrate its entire MS Exchange messaging system and have a toolkit available to roll out its projects.

An environment up and running from the start of the crisis 

“We created a Teams environment as soon as the lockdown came into force, which allowed us to facilitate and improve the internal communication flow,” explains Luis Trindade. Today, the hosting of the new environment in Telindus' hybrid cloud is fully operational and the migration of the mailboxes is complete. “We are still in a learning and training phase,” he says, “but we are using Microsoft 365 tools on a daily basis, including Teams for communication and collaboration and the Stream video service to create multimedia content and train users.”

Video testimony: https://www.youtube.com/watch?v=iF8NVqZxYn8&t=5s

Telindus Machine Learning-enabled DigitalKYC/KYT enhances Client and User Experience

Digital leader's automated identity and transaction verification solution brings easier compliance and increased productivity

The current health crisis forces many businesses to boost their online presence. This combined with the pre-existing trend towards digital transformation, leads to an increased need for faster, better identity and transaction authentication management. To address this challenge, and building on the success of its DigitalKYC product, Telindus has developed a KYT solution that helps to detect fraudulent transactions.

While KYC (Know Your Customer) covers the complete customer profiling, KYT (Know Your Transaction) focusses on data-centric information about the transactions conducted by those customers. The aim of KYT is to identify transactions and their underlying unusual behaviors to detect financial crime, notably money laundering or fraud.

A Machine Learning-fueled KYT solution

Backed by several years of experience and renowned expertise in the field of KYC automation, Telindus has developed a KYT solution that detects anomalies indicating possible fraudulent transactions. In order to increase the efficiency of the rule engine, Telindus incorporated a Machine Learning module into its KYT solution. The ML module contributes to validating the effectiveness of existing rules. Importantly, it also identifies potential new fraud patterns, based on which actualized rules are proposed.

KYT has already been deployed in several major European banks within the context of payment fraud prevention. This is primarily due to the need to mitigate fraud as well as a growing demand on the part of supervisory authorities for reporting, i.e. suspicious transaction reports (STR) and suspicious activity reports (SAR). These reports must be provided fairly soon after a transaction is completed and contain sufficiently clear and full information to allow the regulator to assess the activity flagged, while enabling financial institutions to avoid blocking legitimate transactions.

On the other hand, fraudsters are becoming more sophisticated and creative. For example, fraud rings - organized fraudsters associations that can consist of several teams of criminals - move funds among themselves so as to make fraud detection more difficult. Yet, it is humanly impossible for organisations to monitor the millions of customer transactions performed every day in our increasingly digitalized economy.

Telindus is in the process of delivering KYT and KYT-derived solutions across different clients from various industries in Europe and beyond. That includes - in addition to the financial sector - gaming, e-health, and e-commerce.

Turning Clients into Industry Partners

"DigitalKYC and DigitalKYT turn our clients into true industry partners. This is because our solutions are on one hand highly adaptable to any business model, as verified with different types of client, and very evolutive since they systematically embed the newest technology," says Frank Roessig, Head Cloud Applications, Data & AI at Telindus. "We work in very close collaboration with our clients as part of their digitalization effort," he adds. "By tailoring the solution exactly to their needs and to the needs of their end-users, we make our clients more compliant and more competitive."

"Our purpose is to explore and develop new value by driving use cases with our clients," explains Rebecca Marciano, Digital Business Developer at Telindus. "We want to build the future of KYC and digital identity on the basis of solutions guaranteeing improved service reliability and a fluid customer experience through omni-device and responsive interfaces."

A Relevant Player within a Powerful Group

Telindus is a leader in converged ICT and telecom services in Luxembourg and provides global solutions to all businesses and public administrations. Its areas of expertise include fixed and mobile telecommunications, ICT infrastructure, multicloud, AI, Fintech solutions, cybersecurity and managed services.

Telindus has extensive experience in working with the financial sector and, as such, is perfectly aware of the KYC and compliance challenges faced by regulated industries. Being itself a regulated entity supervised by the Financial Sector Surveillance Commission in Luxembourg (CSSF), the firm operates its clients' solutions on a highly secure and fully compliant infrastructure.

The Company's approach to Digital Transformation is based on Agile methods for fast time-to-production and easy scalability, and draws on Design Thinking to create client and user-centric solutions.

Telindus is a member of the Proximus Accelerators, expert companies whose combined competencies allow to provide integrated 360° digital solutions covering multiple aspects of the transformation journey such as security, IOT and application integration.

Telindus DigitalKYC

Know Your Customer (KYC) processes provide the backbone of regulatory compliance for financial institutions and an increasing range of non-financial businesses. However, traditional KYC protocols involve a time-consuming practice of information gathering and processing. These labor-intensive processes are resulting in unnecessary costs, numerous errors, and loss of potential new clients.

KYC is a mandatory ongoing process for financial institutions. Furthermore, regulations that require Know Your Customer procedures are currently multiplying at a very rapid pace: PSD, PRIIPS, UCITS, AIFMD, MiFID, to name but a few. Besides this, KYC is becoming an increasingly important activity for many fields that go far beyond finance and insurance, like logistics and transport, online gaming, or e-commerce.

Recognizing that customers expect a better, more user-friendly and less tedious experience, Telindus created DigitalKYC, a KYC lifecycle management solution that not only ensures regulatory compliance, but also optimizes operational efficiency and enhances customer satisfaction.

Telindus DigitalKYC is a tool that inherently ensures regulatory compliance. At the same time, it is a productivity driver as it reduces compliance costs. By lowering manual and redundant work, DigitalKYC also streamlines processes, reduces errors, and increases security. Digital KYC is particularly easy to use and truly drives client satisfaction. Customers can decide to interact online with their service provider through any device. Using DigitalKYC, the workstreams become fast, easy and fluent. And the KYC process becomes more efficient.

Telindus DigitalKYC has already been implemented successfully among various players in the financial sphere (banking, life insurance, fiduciary services, and wealth management) and is also used in other sectors including healthcare, logistics and mobile telephony.

Telindus is currently working on the development of distributed KYC projects, i.e. platforms through which clients only need to upload their KYC information once so that the identification data can be shared among multiple financial services providers without further input from the customer.

Telindus' CSIOC secures the digital transformation of OneLife

Like many industries, the life insurance sector has to adapt to new customer behavior. These new uses illustrate consumer demand for a better experience, delivered through customized and omnichannel offers. To be in a position to roll out new digital tools to its customers and partners, while minimizing the risk, OneLife called on the services of Telindus' Security & Intelligence Operations Center (CSIOC). Nadine Tavolacci, OneLife's IT Security Officer, explains the challenges at stake and how the desired returns were achieved.

“Life insurance companies such as ours handle large amounts of confidential information,” points out Nadine Tavolacci. “This means being in a position to guarantee our customers the integrity, confidentiality, availability and traceability of this sensitive data. On top of that, we have to safeguard OneLife's good reputation on the financial market, along with its brand image.”

An external CSIOC for 360° security

To achieve these goals, OneLife had to put in place the operational capabilities necessary to monitor the flows transiting over the company's networks and issue appropriate and relevant alerts in the event of an incident. “We also wanted to relieve our IT teams of responsibility for incident management and allow them to focus on the company's core business,” says Nadine Tavolacci. “Another consideration was ensuring an uninterrupted security service and the possibility of continuous technology monitoring and advice in specialized areas," she says.

Service performance and quality

“To effectively outsource such critical services, we needed to find a supplier that could guarantee excellent service quality combined with maximum responsiveness,” sums up Nadine Tavolacci. “This provider had to demonstrate the capabilities and adaptability to assess existing security arrangements, get a firm grasp of our environments and put in place the processes necessary to respond appropriately in the event of a security incident,” she stresses.
 “In Telindus, we have found a partner that can meet our stringent service performance and quality requirements while respecting our budgetary constraints.”

An in-depth risk analysis

To deliver on the OneLife's expectations, Telindus' cyber security consultants first analyzed the company's entire infrastructure and communications.
 They then identified the risk scenarios likely to occur before categorizing potential incidents on the basis of use cases and prioritization. External vulnerability was also analyzed in order to assess the exposure of the company's perimeter infrastructure.

Following this risk analysis and anticipation phase, a rapid escalation mechanism to Telindus' CSIOC team was introduced in order to be able to deal with a major incident, as well as DNS monitoring: typosquatting search, detection of changes in traffic properties, real-time monitoring of compromise indicators.

To validate the defense capabilities of OneLife's infrastructure and communications, the Telindus team scheduled an annual “Red Team” exercise and conducted a phishing test to assess users' exposure to social engineering risk. Finally, it was decided that a cyber security report would be sent to OneLife's IT teams on a monthly basis.

Identifying risks and limiting impacts

“The monthly reports issued by Telindus confirm the appropriate level of security measures put in place,” confirms Nadine Tavolacci. “The security equipment and tools we use have been approved by Telindus. The most critical data is clearly identified and protected with special care. The CSIOC now allows us to identify threats and risks at an early stage and to limit their potential impact,” she continues. "And the advice provided by Telindus allows us to apply patches and updates as and when needed.”

High reactivity

Through Telindus' CSIOC, OneLife now has access to the support of a team of around twenty cyber-security specialists. Based in Luxembourg, this team provides 360° coverage, 24/7, on three levels of expertise. The team draws on the talents of high-level experts capable of analyzing large amounts of information to pinpoint unusual behavior. These feed into new detection scenarios accompanied by a remediation plan adapted to the actual situation.

“The Telindus team is highly responsive,” confirms Nadine Tavolacci. “The cyber-security specialists are ready to intervene at any time to contain and control any incidents that may occur. They help us implement the recommended measures, whether to modify certain configurations, set up a firewall rule or apply security patches.”
 

Developing a culture of cyber security

“In the broader context of information security management,” adds Nadine Tavolacci, “we apply the best practice recommended by the ISO 27002 standard and our longer-term objective is to implement the requirements of the ISO 27001 certification standard. We regularly organize awareness-raising sessions for our employees on cyber security, as well as on the operational implications of the GDPR. Telindus is a great help to us as we pursue our goals of continuously strengthening our cyber-security capabilities,” she concludes.

Telindus Luxembourg reaches MarketBuilder status in Commvault’s partner program

Luxembourg, January 15th, 2020 – Commvault, a leader in enterprise backup, recovery, archive, data management and the cloud, today announced that Telindus Luxembourg, the brand devoted to the professional market of Proximus Luxembourg, a leading actor in convergent ICT and Telecom services, has reached the highest possible Commvault Partner status –MarketBuilder.

Regarding the current data fragmentation, it becomes increasingly important to identify the value of the data that companies have. Together with Commvault, Telindus helps its customers to solve the data management issues that affect the core of their organisations.

Telindus is the only partner in the Luxembourg market that has been awarded with this status. The new designation reinforces this partnership in the complex and growing Luxembourg market of data management services.

Telindus has been working closely with Commvault for many years through the Partner Advantage Program and is now proud to be a select member of the MarketBuilder Program. This designation is by invitation only for high-value Partner Advantage Program members that demonstrate the highest level of commitment to building a self-sufficient data management practice.

Nasreen Husain, Partner Business Manager BeLux at Commvault, says: “We have prioritized Luxembourg as a high potential market, and Telindus helps us fulfill that potential. Its consultative approach and highly skilled employees make them a valued partner for our mutual customers. We believe that we have to cherish the relationship with our partners, and that’s where the values of Commvault and Telindus meet.”

“We are thrilled to be recognized as a Commvault MarketBuilder. This acknowledgement is the result of our commitment to address the current market needs regarding data management”, says Jacques Ruckert, Chief Solutions & Innovation Officer at Telindus.

Telindus and Microsoft Teams Direct Routing at the service of the digital transformation of companies

LUXEMBOURG –March 10th, 2020 – Launched in 2017, Microsoft Teams is now the N°1 platform for corporate collaboration and communication. The recent addition of the Direct Routing feature to Microsoft Teams gives Telindus experts the opportunity to summon the full range of their talents, offering companies the perfect synthesis of Telecoms and Collaboration

Microsoft Teams has replaced Skype for Business. In the meantime, the Teams platform has already convinced 500,000 organizations around the world, breaking the record for the fastest growing business application in Microsoft history. There is indeed a real need for companies to have an efficient multi-channel collaboration platform, able to centralize information but also to keep track of all exchanges. At a time when home office and mobility are gaining ground, remote work is becoming more widespread, and newly fragmented teams need to find ways to collaborate despite the physical distance.

For businesses to realize the full potential of their platform, Microsoft relies on partners with multiple skills, like Telindus, able to aggregate the different types of content produced by companies in an integrated collaboration space. Microsoft Teams is a collaborative cloud platform that provides access to all essential corporate features in one single platform: instant messaging, threads, storage and sharing of resources, audio and video calls, meetings, planning and schedules, or working group. With the addition of Direct Routing to Microsoft Teams and by leveraging its own systems integrator and telecom operator activities, Telindus now allows businesses to make and receive calls with their landline phones through the Teams platform, based on their existing equipment.

Telindus leverages its multiple skills to offer businesses an ecosystem of solutions covering a wide range of activities: strong authentication system for mobile devices to control access to data stored in the cloud, training-related recording solution for call centers, or segregation of exchanges between departments to prevent conflicts of interest (ethical wall).

Jacques Ruckert, Director Solutions & Innovation, Telindus: "It is not uncommon for us to encounter totally heterogeneous environments: telephone services with one provider, videoconferencing with another, instant messaging with a third one. This is an opportunity for us to demonstrate our creativity and our sense of innovation by interconnecting these components of various origins and, as a result, consolidate the user experience.

Our goal is to make the Microsoft Office 365 platform the ideal tool to help our customers be successful with their digital transformation, from small businesses to large corporations."

For more information: https://www.telindus.lu/en/products/microsoft-teams

LUXEMBOURG – April 09th, 2020 – During the lockdown period, Telindus offers companies free access to its SMS bulk sending platform

During this period of confinement, distance can make communication complex.
Even more than in normal times, companies need to convey important information to their employees or customers just as directly and simply as possible.

Among all the existing means of communication, SMS remains the most direct and most read !

Therefore, to help companies to handle the communication challenge during the lockdown in Luxembourg, Telindus grants them access to all the functionalities of SMS Gateway, its platform of bulk SMS dispatch management.
Discover all the features of SMS Gateway.
To activate its access to the SMS Gateway portal, please just contact your usual spokesperson person at Telindus, or register via our SMS Gateway webpage.

This release is not a binding commitment, all additional information about this offer, the solution and its implementation will be provided to you.

Proximus and Microsoft join forces to develop the technologies of the future and boost the digital transformation of Belgian and Luxembourg companies

September 21st, 2020 - Proximus and Microsoft strengthened their strategic partnership to bring tomorrow's applications to businesses. Proximus becomes one of the first operators in Europe to directly integrate the IT functionalities of Microsoft Azure Edge into the heart of its network. Thanks to this agreement, Proximus and Microsoft will offer Cloud, Security and Workplace solutions on the Belgian and Luxembourg markets.

In Luxembourg, Telindus, Proximus Luxembourg's corporate brand for businesses, will bear the fruits of this partnership.

In order to enable Luxembourg players to benefit from technological opportunities in areas such as Cloud, Security and Collaborative Applications, Microsoft Luxembourg and Telindus have also strengthened their partnership.

The combination of the know-how of an ICT & Telecoms player firmly anchored in Luxembourg with that of a world leader in the Cloud will enable the emergence of high-performance and innovative solutions based on future technologies.

Thanks to its experience, Telindus enables Luxembourg companies to take advantage of the technological advances of the Microsoft Azure cloud and its secure collaborative applications, to transform themselves.

 "We are at the dawn of major transformations for many industries," commented Christian Haux, Chief Enterprise Market Officer, Proximus Luxembourg. "There are many avenues to explore: 5G, cloud, teleworking... Building on the strengths of the Microsoft cloud platform and its many services, we are delighted to be able to support Luxembourg organizations in this new era alongside Microsoft.”

”Thanks to this alliance with Telindus, we are going to offer the Luxembourg market expanded capabilities on our Microsoft Azure cloud and Microsoft 365 platforms, in order to accelerate digital transformation and innovation for companies in Luxembourg," said Candi Carrera, Country Manager of Microsoft in Luxembourg.

LUXEMBOURG – October 08th, 2020 – Syncordis, a specialist global implementation services partner in strategic collaboration with Telindus, the award-winning provider of Cloud, ICT and telecom services have selected Temenos’ leading SaaS technology to introduce a Luxembourg-based Software as a Service (SaaS) solution for private banks.

The Luxembourg-based SaaS solution based on Temenos SaaS Technology offers financial institutions a complete and futureproof “bank in a box”, fully hosted and operated from Luxembourg. The combined expertise of Syncordis and Telindus, with Temenos SaaS technology ensures that this solution meets the regulatory requirements and business needs of the Luxembourgish banking industry while its deployment model streamlines banks’ operational set-up. This model leverages the benefits of SaaS, namely outsourcing IT, as well as generating increased agility, scalability and security.

By design, this offer powered by Temenos SaaS technology integrates organizational and technical capabilities for remote management of the technical and application infrastructure. Security being the central axis of the architecture, all the elements of the chain (laptops, networks, data center) have been designed to guarantee the maximum data integrity of Syncordis’ clients. At the heart of this system, a secure platform requires that all connections to the data center be initiated from Luxembourg, regardless of the consultant’s actual location. All connections are managed by a Privilege Access Management tool which guarantees a permanent, secure and monitored access (via recording of sessions), even in the most exceptional cases.

This regulated and flexible approach enables Syncordis to customize and scale its services to the individual client’s needs, and even operate as an external Business Continuity Center through its PSF.

Guillaume Desjonqueres, CEO, Syncordis said: “Since the years we have observed that banks outsource the implementation and the continued evolution of their information technology systems. Today they are discovering the advantages of cloud-based solutions over traditional on-premise ones. Accelerated deployments, standardization, optimized costs and on-demand scalability associated with cloud and Software as a Service (SaaS) operating models, have made them extremely popular with companies looking to enhance business agility and future-proof their business.”

Alain Vansnick, Regional Director, Benelux and Nordics, Temenos added: “We are pleased that Syncordis and Telindus have selected Temenos SaaS technology. Banks are challenged with increasingly complex regulations, demanding customers seeking for new hyper-personalized products, and the rise of new competitors like Big Techs. In this new environment, financial institutions need to rethink their business models and embrace cloud and SaaS technologies to reduce their time to market and operational complexity, as well as elastically scale and deliver outstanding digital customer experiences.” 

Jacques Ruckert, Chief Solutions & Innovation Officer, Proximus Luxembourg, completed: “In Luxembourg, financial institutions benefit from a specific legislation applying to service providers that enter into outsourcing arrangements with them. This ensures that service providers are regulated and supervised to the same extent as financial institutions themselves. Telindus, as a regulated service provider, offers state-of-the-art private cloud services to the financial community, ensuring that banks can concentrate on their core business, thus supporting them in their move to a new operating model.”

This unique combination of capabilities and assets in terms of hosting, application management, services and industry expertise offers clients a very attractive alternative to an on-premise deployment with improved levels of security and reliability. Syncordis’ SaaS solution allows its clients to drive their digital transformation journey, to focus on their core business and to optimize their business performance.    

Telindus customers will be able to benefit from the 5G as of October 23rd, 2020

LUXEMBOURG - October 16th, 2020 – Telindus is proud to announce its 5G launch for business customers on October 23rd, 2020, as well as the availability of the new iPhone 12 and iPhone 12 Pro, devices on which this 5G network is already certified.

“Following a number of different phases, we are pleased to announce the launch of our 5G. A new chapter will begin on October 23rd and we will build this new equation, in which 5G will be an innovation factor, with our customers. This new technology enhances the convergence between telecommunications and information technology. Our role, beyond mobile phone services, consists in supporting companies and institutions in accessing new growth opportunities. We collaborate with them to explore new uses beneficial to all”, explains Christian Haux, Chief Enterprise Market Officer at Telindus.

LUXEMBOURG – November 20th, 2020 – Parking network specialist Indigo Park Luxembourg picked Telindus to deploy its new unified collaboration platform. High level of expertise, strong integration capabilities, security culture, and change management: the combination of these success factors convinced Indigo to bring in the leader in convergent ICT and telecom services in Luxembourg.

“We were looking for a technology partner capable of replacing our fixed telephony installation with a VoIP solution coupled with a unified collaboration platform,” explains Jonathan Da Silva, Director of Human Resources and Communication at Indigo Park Luxembourg. “Our objective,” he adds, “was to be able to make telephone calls from a computer to the national and international public network, as well as within the company. We did not have the necessary skills in-house to roll out this type of project.”

An exacting set of specifications

Indigo Luxembourg's specifications required the new solution to be based either on Skype Enterprise or Microsoft Teams, as the Group's head office had already switched to a hybrid Skype Enterprise solution integrating IT equipment, mobile and landline telephony. “Neither our historical landline partner, nor other suppliers contacted were capable of offering an integrated solution on either of these platforms,” explains Jonathan Da Silva. “On the other hand, Tango has been a trusted partner for several years for the management of our mobile fleet. This allowed us to discover the full range of services offered by Telindus, in particular its ability to integrate the IT and telephony components of a solution based on the Microsoft Teams platform,” he adds.

To meet Indigo's needs in full, Telindus designed an integrated collaboration platform based on a methodological approach derived from the telecom operator culture of Proximus Luxembourg, the Telindus and Tango parent company. To match the platform's functionalities with their customer's expectations, Telindus specialists drew up a test book - a roadmap, validated by both parties, listing all the functionalities and expected results - and set up a project governance structure adapted to Indigo’s specific context.

High level of expertise

“Once the test phase was completed, we were able to quickly validate the solution. From then on, the implementation phase went smoothly,” confirms Jonathan Da Silva. "The solution has now been rolled out to all users,” he continues. “Certain complex issues that did not appear at first glance gave rise to intense discussions with the Group's head office in France and with a specialist consultant in Canada. These exchanges only went to demonstrate Telindus’ high level of expertise,” stresses Indigo's HR Director.

Indigo Park Luxembourg now has a solution that pools all the collaboration functionalities it operates within a single tool. In addition to increased mobility for its employees, the company also has the possibility of sharing files in a perfectly secure manner with certain customers, including the City of Luxembourg. Telindus has also taken on the tasks of training users on the new platform, managing the change and promoting best practices. The migration of Indigo Park Luxembourg's Teams solution to the cloud has been successfully completed.

A laboratory for the Indigo Park Group

“After more than a year of research, Telindus has proven to be a partner capable of providing an answer to a very specific problem,” says Jonathan Da Silva. “Indigo Park Luxembourg is the first Group entity to have implemented Teams as a call interface, with France and Canada having deployed Skype. Indigo Park Luxembourg is effectively the Group's laboratory for numerous innovations before any global deployment. Following the successful implementation in Luxembourg, the Indigo Group entities in France, Belgium, Spain and Canada are seriously considering the migration to Microsoft Teams”, he tells us.

Tango and Telindus partner with Nokia and Ericsson on the deployment of their innovative mobile networks

Bertrange, December 15th, 2020 - Tango and Telindus are proud to announce their partnerships with Finland's Nokia and Sweden's Ericsson to bring the best of tomorrow's mobile networks to Luxembourg.

Tango and Telindus have their sights on an increasingly digital Luxembourg and are reinforcing their position here as leaders in new technologies and innovation. This partnership with Nokia and Ericsson is already helping to pave the way for a first-rate, sustainable and forward-looking mobile network.

Drawing on proven global expertise, this alliance will enable the market to benefit from a brand new mobile network and take advantage of the 5G of the future.

For the mobile RAN (Radio Access Network), Nokia has been chosen to actively participate in the deployment of the 5G network and to gradually upgrade the existing 2G/3G/4G networks by 2023.

For the Core Network, Ericsson was chosen for its dual-mode 5G core. This state-of-the-art solution is natively equipped with a cloud infrastructure and supports 5G NR Standalone (SA) and Non-Standalone (NSA), 4G, 3G and 2G technologies.

“Our customers will be able to enjoy a whole new experience thanks to our mobile network. By combining Nokia’s RAN expertise and Ericsson’s Core Network solution, we are joining forces with two of Europe's leading technology and innovation champions. This collaboration plays a crucial role as we implement our network strategy. We are delighted to work with these European players. The pick of the bunch for this new stage of digital transformation of Luxembourg's economy and society as a whole.” said Gérard Hoffmann, CEO, Proximus Luxembourg.

Tommi Uitto, President of Mobile Networks, Nokia, added: “We are delighted and proud to extend our long-standing partnership with Proximus in Luxembourg which demonstrates their continued confidence in Nokia and our technology. Nokia was also recently selected by Proximus Belgium for 5G and this deal continues Nokia’s strategic partnership with the Proximus Group. We look forward to supporting them on their 5G journey.”

 “Ericsson has currently more than 70 live 5Gnetworks all over the world and decades of experience. With Tango we value a fruitful long-term partnership and they are trusting us to deliver reliable, sustainable and secure connectivity in this crucial part of their network. Our cloud native solutions mean an efficient transition to a future-proof network, and with our leading 5G portfolio, we are ready to support Tango and Telindus to deliver 5G in Luxembourg.” concludes Rémi de Montgolfier, General Manager Ericsson BeLux.

Telindus: first Google Cloud partner in Luxembourg offering the full range of Google Cloud Platform products to the Luxembourg market

Luxembourg December 03rd, 2019 – Telindus is proud to announce its strategic partnership with Google Cloud to deliver secure business solutions encompassing the full range of infrastructure and platform as a service products of Google Cloud. Those include Big Data platforms, Data Analytics or Machine Learning services, to name a few, which are offered both fully native and in hybrid mode to the Luxembourg market.

As first Google Cloud partner in Luxembourg, Telindus will address the digital transformation needs of its customers and power comprehensive, integrated and secured solutions that fits the financial sector as well as the industry and public sectors.

“We are very excited about this partnership with Telindus in Luxembourg. There is a very high growth of Cloud services in the European market and partnerships are a key catalyst of this growth. This partnership will help Google accelerate in an important market as Luxembourg,” says Edward Boute, Head of Google Cloud Belux.

With this partnership, Telindus aims at supporting its customers to build innovative ICT infrastructures, which are capable to efficiently transform customer businesses using on-premise and cloud environments. Google is the perfect match for such hybrid deployments since most of its managed products are also released as open-source projects, e.g. Kubernetes. Google cloud even simplifies further hybrid deployments and their management, based on the April 2019-released hybrid Kubernetes platform called Anthos.

In general, Google’s openness allows to control and monitor tightly cloud usage, whilst allowing customers to take leverage of Google’s innovative pace. Google also proposes some interesting tools for big data projects, e.g. BigQuery- as well as the required data processing and analytical tools are exposed to customers to allow them to take leverage of those data storage and processing strengths for their own projects at petabyte-scale...

“We are delighted to make this partnership happen with Google Cloud to accelerate the adoption of its leading technologies at our customers,” says Jacques Ruckert, Chief Solutions & Innovation Officer at Telindus. “The partnership is already gaining first momentum using key strength of the Google Cloud. Several projects have been meanwhile successfully delivered on top of Google Cloud.”

Artificial Intelligence

Google is well known for its capabilities with regard to artificial intelligence. Therefore, a customer decided to improve its customer support using the chatbot capabilities of Google Cloud called Dialogflow. Using such technology on its webpage will reduce the amount of service requests to be handled manually at the helpdesk and decrease response time to the customer

Software Development in the cloud (CI/CD pipelines)

Telindus is running multiple software development projects using Google Cloud for itself or for its customer projects. Telindus’ flagship fintech application called DigitalKYC is one example of those. For such purposes Google Cloud allows to efficiently manage the end-2-end software development lifecycles, such as software build, release and versioning with strong integration and container based hosting on top of Kubernetes.

Big Data

First Big Data projects have been implemented on top of Google Cloud using their data ingest, transformation pipelines and dataware-housing solutions, which are capable to gain real-time insights into petabyte-scale datasets using machine learning, artificial intelligence and analytics on them.

Degroof Petercam relies on Proximus Luxembourg to modernize its ICT infrastructure

Luxembourg, November 19th, 2019 – Degroof Petercam partners with Telindus Luxembourg, the brand devoted to the professional market of Proximus Luxembourg, to modernize its ICT infrastructure and to rely on associated managed services in Luxembourg and in Belgium.

To support its long term strategic ambitions, Degroof Petercam has decided to modernize its infrastructure to ensure a flexible and sustainable ICT environment.

This initiative is part of the group’s digital transformation program that spans over several years and covers
four major aspects: Infrastructure, Applications, Processes and new ways of working.

Degroof Petercam is leveraging on the most recent innovations implemented by Telindus on its hosting infrastructure called U- Flex, the flagship private cloud product of Telindus to host large scale customer infrastructures. It offers flexible combinations of housing, dedicated and shared infrastructure hosting solutions as well as numerous managed services, operated and monitored on a 24/7 basis, such as managed security services but also common enterprise solutions like email, collaboration or telephony services.

Degroof Petercam’s datacenters will be centralized in Luxembourg, for the entities in Belgium and Luxembourg in a first phase. Proximus Luxembourg will operate the target infrastructure, while deploying proven advanced technologies. Building on its expertise, Proximus Luxembourg will support the group for future developments in cloud technologies, in line with Degroof Petercam ambitions.

"Proximus Luxembourg has managed to differentiate itself by its integrated outsourcing offer that meets our operational needs, our high level security standards and our strong ambitions in terms of innovation. What’s more, the transition from our old power-hungry servers to ultra-modern ecological external servers will allow us to limit our impact on the environment.” says Pascal Nyckees, Group COO at Degroof Petercam.

Bart Van den Meersche, Chief Enterprise Market Officer at Proximus Group, is very pleased: “We are extremely proud to have been chosen by Degroof Petercam after a thorough selection process. We are fully committed to their future plans in terms of innovation and growth. ”

Gérard Hoffmann, CEO at Proximus Luxembourg, concludes: "With Degroof Petercam, we share the same values. Together, we are innovating, which is vital for a country like Luxembourg whose economy is largely based on services. ”

The project was formally launched on the 14th of November during a signing ceremony in the Banque Degroof Petercam Luxembourg headquarters, attended by the management of the two companies.

Telindus DigitalKYC and Tokeny partner to enable fully digitalized KYC for tokenization

LUXEMBOURG – October 07, 2019 – Telindus DigitalKYC and Tokeny announce their partnership to ensure a fully compliant KYC for Tokenization activities in view to boost digital finance.

Tokenization allows the efficient digitalization of assets in view to streamline transactions, including issuance, like STOs, onchain transfers and securities servicing. Those must be processed in a manner that is compliant with AML, KYC, MiFID and similar regulations.

This is where DigitalKYC by Telindus ensures the compliance with multiple regulations and enables a fluid and efficient KYC process. DigitalKYC covers the whole KYC-lifecycle and is highly tailorable to various tokenization business models. Users experience a fast and easy KYC-journey that is fully digitalized through an omni-device approach. Compliance teams take advantage of a qualitative and secure workflow.

“Tokenization is a key building block for the digitalization of Finance and must ensure compliance in view to grow. We at Telindus are excited to enable game-changing businesses together with Tokeny by ensuring a compliant and efficient KYC. It is inspiring and enriching to contribute to building the Future of Finance” comments Frank Roessig, FinTech Lead at Telindus, a Proximus Luxembourg brand.

"We are developing a strong ecosystem of partners that complement our tokenization solutions. Essential to this is onchainID, a decentralized system that enables market participants to identify themselves on the blockchain and participate in the digital era of finance. In this light, we are pleased to partner with Telindus, as their services provide the KYC and AML services that are needed in the on-boarding of investors and also the secondary trading of security tokens.” commented Luc Falempin, CEO at Tokeny Solutions.

The new head office of Proximus Luxembourg was officially inaugurated yesterday evening in the presence of Prime Minister Xavier Bettel and Mrs. Dominique Leroy, CEO of the Proximus Group.   This new phase for the company which groups Tango and Telindus under the same banner, marks an important stage in the implementation of a global and ambitious strategy supported by a common corporate culture.

After the merger of Tango and Telindus on 1 January this year, creating the company Proximus Luxembourg, this move to a single site marks a major step in the life of the company, which until then had been divided between Bertrange, Strassen and Esch-sur-Alzette. The new head office of 19,500 m2, of which 10,000 m 2 are offices, is designed to encourage initiatives and team work. It will foster a common culture and the implementation of an ambitious strategy, offering the best expertise of each of the entities on their respective markets. Indeed, by combining Telindus' 40 years and Tango's 20 years of experience, Proximus Luxembourg brings together all assets to offer its customers ever more tailored solutions. Its ambitions? To simplify, connect and secure the daily activities of businesses and residential customers.

"We want to become the number one in Luxembourg in terms of innovation," explained Gérard Hoffmann, CEO of Proximus Luxembourg, in his speech. "Testimony of this are the first 5G connections in Luxembourg, something which we are the first to have accomplished and which is at the heart of the Luxembourg government's strategy. As a leading player on both the ICT and Telecom markets, we want to continue our efforts in accelerating the digitalization of Luxembourg through the development of connectivity, resilient infrastructures and 5G, along with innovative technologies such as Hybrid Cloud, IoT, Fintech, Blockchain, Artificial Intelligence and Machine Learning".

These are also the ambitions of the parent company, Proximus. The Proximus Group CEO, Dominique Leroy, also on the rostrum during the ceremony, reminded the audience of the strong ties that unite the group with Luxembourg, a dynamic country and a forerunner in many respects. "The inauguration of this building marks the group's commitment to support the development of the sector in Luxembourg. We have already noticed the first positive effects of the merger of Telindus and Tango. Together, we will continue to play a leading role in the digitalization and competitiveness of Luxembourg."

And it is precisely such competitiveness, on a nationwide scale, that was at the center of Prime Minister Xavier Bettel's speech.  "It's important to work together to make Luxembourg a Smart Nation. Citizens and companies such as Proximus Luxembourg, together with the government, are working hand in hand to bring this country to the forefront of innovation. We will continue our efforts to ensure that all sections of the population will benefit from this progress. Everyone must have the necessary skills to make the most of these developments. They must become basic skills for technologies that will be part of our day-to-day lives."

About the building

Proximus House accommodates 670 employees on a total surface area of 19,500 m2, of which 10,000 m2 are offices. The spaces have been specially designed to encourage collaboration between employees, while allowing the emergence of a new way of working. The "Flex desk" principle for example, brings employees increased flexibility and mobility by enabling them to sit in teams and by project rather than in predefined spaces. Modular spaces and "silent spaces" have also been set up.

This new building also takes account of the well-being of the employees with, among other things, the establishment of several relaxation spaces (coffee corners, cafeteria, etc.) and informal meeting spaces.

Real initiatives for the environment have also been developed: smart lighting in each office to save energy, automated blinds to favor natural light and better regulate the building's temperature, and a car park that includes spaces dedicated to bicycles to favor soft mobility. In addition, employees are encouraged to do car sharing. From clean desk to paperless policies and recycling encouraged in all work spaces, Proximus House puts the emphasis on environmental friendliness.

The main objective of all these new measures is to allow employees to work more efficiently, whether individually or in a team, because strong ambitions can only be achieved with strong teams.

Tango and Telindus are proud to announce the first 5G connections, performed in Luxembourg on 26 April this year. They thus become the first Luxembourg operators to have connected 5G live on their mobile network. The 5G core network is now operational for future deployments.

Back in 2012, Tango became the first operator to launch the revolutionary 4G in the Grand Duchy. Two years later, the operator again became a trail-blazer on the market by deploying 4G+ in Luxembourg. Today, with the ambition to jointly offer ever more innovative technologies to their customers, Tango and Telindus are proud to announce that the first 5G connections have been accomplished with success.

For this first, conducted in real-life conditions, the technical teams deployed a 5G network in their Bertrange laboratory. They were able to set up a mobile data connection and record 5G download speeds up to 10 times faster than the current average 4G speed. In this process, the teams would like to thank the ILR for having responded positively to their request to temporarily use the 3.6 GHz frequency, thereby offering a real-life environment to try out all the possible uses of this technology. It should be noted that the device used, like the 5G network, was fully compliant with the latest version of the industry standard "Non-Standalone 5G - 3GPP's Release 15", a standard approved in December last year. Once the "Commodo-Incommodo" permit is granted, the technical teams can therefore go ahead and activate sites in the field to perform measurements in outdoor conditions. The equipment is already set up and the only thing missing now is this permit to begin the activation.

These initial connections are the culmination of a long process and major investments started last year involving a complete change to the core network. This infrastructure will now make it possible to add 5G more quickly to the existing 4G mobile network. Moreover, the network already has enough capacity to support 5G speeds when the marketing starts. The first stages of the deployment can therefore begin as soon as the licenses for the frequencies have been granted. The aim is to launch 5G for Tango and Telindus customers in the largest population centers within 12 months from now.

"This inaugural test of 5G is a sign of our commitment to promote innovation and develop the country's competitiveness. Our network is now ready for the 5G deployment phase, which will enable us to offer new possibilities to both our residential and business customers. We are starting this deployment with a view to providing optimal performance and offering our customers 5G within the next 12 months", says Gérard Hoffman, CEO of Proximus Luxembourg.

About the 5G

The 5G network can deliver download speeds of up to 1 Gbps and a latency five times faster compared to 4G. These two assets combined will enable, for example, much more extensive use of virtual and augmented reality. It will also favor the emergence of new technologies: autonomous vehicles, VR cinema and the most immersive video games. In addition, the time required to download an HD film will be considerably reduced and streaming videos will be a much more fluid experience. But the greatest contribution of 5G will be mainly in the BtoB sector. The very low latency of this network will allow much more fluid and accurate remote checks. One can imagine, for example, applications in 4.0 industries, automated industries, with complete and real-time organization of production lines.

The Telindus DigitalKYC solution facilitates the entirely digital onboarding of investors for the new Stokr.io tokenized funding interface. Using an Omni-device approach, DigitalKYC proposes a tailored KYC workflow tool encompassing multiple modules like

ID-verification, facial recognition, data collection and profiling. Thanks to the application of cutting-edge technology, investors can onboard themselves within minutes, while the operational costs are optimized and compliance is warranted.

“It is thrilling to collaborate with the Stokr.io, a team we have known and supported from the beginning; we are proud to enable their launch with a best-in-class KYC solution””, says Frank Roessig, FinTech Lead at Telindus, a Proximus Luxembourg brand.

“Most important for us was to find a partner we can trust and who truly understands innovation, so we could build something together which fits our new value proposition.” highlights Tobias Seidl, Co-Founder and Product Strategy Lead at STOKR.

Flexible, scalable solution tackles huge growth in data demand for major European internet exchange

ADVA (FSE: ADV) today announced that the Luxembourg Commercial Internet Exchange (LU-CIX), has deployed its FSP 3000 CloudConnect™ platform with QuadFlex™ technology to meet soaring data demand from its regional and international partners. LU-CIX will use the solution to enable high-quality connectivity of up to 200Gbit/s to Europe’s busiest peering locations as well as support carrier and enterprise customers in Luxembourg. The scalability, compact footprint and market-leading energy efficiency of ADVA’s technology were key to LU-CIX’s choice of solution. So too was the comprehensive support provided by ADVA and its partner Proximus Luxembourg. Proximus Luxembourg played a key role in the project, ensuring that the next-generation technology interworks with LU-CIX’s existing infrastructure for a seamless transition to 200Gbit/s.

“This expansion is great news for the internet community across Europe and the world. Recently, we’ve seen astronomical growth in data demand and deploying 200Gbit/s technology in our network is a major part of our response,” said [insert name and title], LU-CIX. “The ADVA FSP 3000 CloudConnect™ platform met all of our performance and energy demands. Its small footprint is a key features, along with its innate capacity to scale. It’s also an open solution that offers configuration flexibility and the freedom to leverage other technologies in the future. Just as important was the excellent cooperation and expertise of the ADVA and Proximus Luxembourg engineers. They share our passion for excellence and neutral networking. By collaborating closely with our team, they were able to ensure expert planning and preparation for a smooth and cost-efficient migration to 200Gbit/s connectivity.”

The ADVA FSP 3000 CloudConnect platform offers deployment flexibility. It ensures low first-in costs today and easy scalability for the future. This will help LU-CIX to continue to maximize its position as a key European peering hub with close proximity to major internet exchanges located in Amsterdam, Frankfurt, London and Paris. Also crucial to LU-CIX’s new network are the coherent capabilities of ADVA’s QuadFlex™ line cards. These increase spectrum utilization so that a single chassis can support multi-Terabit transmissions over long distances without the need for signal regeneration. A winner of Layer123’s Network Transformation Award for Best Energy Efficiency, the ADVA FSP 3000 CloudConnect™ dramatically reduces emissions. It’s now helping LU-CIX to hit highly ambitious energy targets, even as its global traffic continues to grow.

“LU-CIX is a key gateway to multimedia, ICT and communication markets in Europe and beyond. With the speed, scalability and superb efficiency of our technology in its backbone network, it will continue to be a pivotal connectivity resource for internet service providers, content delivery networks and businesses for many years to come,” commented [insert name and title], ADVA. “Designed for future-proofing and bandwidth optimization, our FSP 3000 CloudConnect™ platform offers unbeatable metrics. It delivers significant energy savings and, with its high-density 1RU design, occupies very little rack space. Another key advantage of our modular solution is that it provides inbuilt flexibility to grow to 400Gbit/s and beyond. Together with our partner Proximus Luxembourg, we’ve built a network that increases the value of Luxembourg as a key ICT hub and empowers LU-CIX to continue supporting the internet community from the heart of Europe.”

About ADVA

ADVA is a company founded on innovation and focused on helping our customers succeed. Our technology forms the building blocks of a shared digital future and empowers networks across the globe. We’re continually developing breakthrough hardware and software that leads the networking industry and creates new business opportunities. It’s these open connectivity solutions that enable our customers to deliver the cloud and mobile services that are vital to today’s society and for imagining new tomorrows. Together, we're building a truly connected and sustainable future. For more information on how we can help you, please visit us at: www.advaoptical.com.

The Luxembourg Government IT Centre has implemented a Notary system based on blockchain in view to demonstrate the benefits of this new technology. The system allows registering any kind of document, ensuring its integrity over time, and providing a time stamp for the registration. It is therefore an ideal solution for the notarisation of important documents such as audit logs. This first European Notary system based on blockchain optimizes security and collaboration of notarization processes while reducing costs. There are also other potential applications for this system in other use-cases where the guarantee of immutability of records is required.

The concept and technology have already been presented, in Luxembourg, to the EU Commission, the European Court of Auditors and representatives of 7 EU member states. The next planned step is the launch of a Member States Distributed Ledger Technology Network in order to explore and validate cross border use cases.

In order to maximize security and efficiency, a permissioned chain was used that can be operated on Infrachain certified nodes. Infrachain also provides community-driven governance, which is an essential element of any Blockchain.

As a founding member of Infrachain, Telindus, a Proximus Luxembourg brand, is proud to be at the core of the design, development and deployment of the blockchain-based Notary system. “This is only a starting point and we see many opportunities to enhance how notarization will be done in the future, to the benefit of all stakeholders. We are looking forward to being instrumental for the implementation of new and interoperable notary blockchains for Europe”, says Frank Roessig, FinTech Lead at Telindus.

Infrachain chairman Fabrice Croiseaux adds: “Member States cannot use public blockchains for reasons related to trust in, and accountability of the participants, to operational sustainability or regulatory certainty. Infrachain, through its members, provides a trusted environment for private permissioned Blockchains. We are honored to participate in the launch of a Member States Distributed Ledger Technology Network.”

Today at the Paris Fintech Forum, Temenos, the world’s leading banking software vendor; Telindus, part of Proximus group, a leading ICT provider in Luxembourg, Cisco, a worldwide leader in IT solutions; Deloitte Luxembourg, one of the Luxembourg’s largest professional services firms, as well as the LHoFT Foundation, together are launching the FIN5LAB: a due diligence, connectivity and testing platform to help the financial services industry in its’ efforts to work more effectively with Fintech firms.

FIN5LAB aims to create a trusted standard for pre-evaluation of solutions enabling financial institutions to skip or at least shortcut elements of their procurement process. The platform is designed to facilitate access, lower costs, deliver more efficiency, and lower risk for institutions, while expediting the implementation of solutions.    

According to research from Temenos, the procurement process at financial institutions, particularly banks, can take up to 18 months with a further 18 months of integration effort before a Fintech solution can go live. The unwieldy processes and sales cycle creates significant issues for Fintech firms in relation to cash flow, resource allocation and growth, as well as putting financial institutions at a competitive disadvantage to others that are finding ways to speed to up their procurement process and are becoming more agile.

Ben Robinson, Chief Strategy Officer at Temenos states: “This joint certification service greatly boosts our MarketPlace value proposition by giving clients additional assurance over the curation and integration work we do and as such we hope that it will accelerate the exchange of value between banks and fintechs.”

“We are convinced that the development of a secure agile testing platform for start-ups and larger organizations will lead to a faster adoption of innovative solutions, thus generating a new dynamic in the financial sector“, says Jacques Ruckert, Director, Solutions & Innovation at Telindus.

FIN5LAB is a dedicated sandbox for Fintech solutions to connect to the Temenos core banking system. The infrastructure will soon be made available in a regulated and secure environment hosted by Telindus in Luxembourg utilizing Cisco servers’ technology to meet the specific outsourcing needs of financial institutions.

“We are proud to provide our technology and expertise to give fintech start-ups an easier take-off in Luxembourg. Cisco will provide highly secure systems and software to help them connect more easily to the financial market, accelerate deployment of their fintech software, all whilst reducing cyber risks. Fintech is one of the four pillars of our 3-year Country Digitization Programme that Cisco has undertaken to support Luxembourg”, says Romain Siebenaler, Country Manager Luxembourg for Cisco.

Deloitte Luxembourg will offer a variety of due diligence checks, which can be requested by the Fintech and / or institutional customers and deliver a report on  the solution. The options can vary from a simple diligence questionnaire to full scale testing on the connectivity, robustness, scalability and security of the Fintech solution connected to the FIN5LAB environment.

“Deloitte is convinced that the Fin5Lab will benefit both Fintech startups and incumbent financial institutions. Our due diligence will allow Fintechs to demonstrate the technological validity of their solution and thus reduce the integration risk for financial institutions”, says Patrick Laurent, Technology & Innovation Leader at Deloitte Luxembourg.

“We have brought together a fantastic group of leading companies to help solve a critical issue in financial services; the inefficient and costly process of procuring new technology. We aim to help both Fintech firms and their institutional clients to optimise the process of implementing new Fintech services”, says Nasir Zubairi, CEO of the LHoFT.

The FIN5LAB is now operating its first pilot projects and it is expected to be fully operational by the start of March this year.
Website Link: http://fin5lab.com/

About Temenos
Temenos Group AG (SIX: TEMN), headquartered in Geneva, is a market leading software provider, partnering with banks and other financial institutions to transform their businesses and stay ahead of a changing marketplace. Over 2,000 firms across the globe, including 41 of the top 50 banks, rely on Temenos to process the daily transactions of more than 500 million banking customers. Temenos customers are proven to be more profitable than their peers: over a seven-year period, they enjoyed on average a 31% higher return on assets, a 36% higher return on equity and an 8.6 percentage point lower cost/income ratio than banks running legacy applications.

About The LHoFT Foundation
The LHoFT Foundation is a public - private sector initiative that drives technology innovation for Luxembourg’s financial services industry, connecting the domestic and international Fintech community to develop solutions that shape the world of tomorrow. Senior executives from 13 leading private sector institutions sit on our board as leadership circle partners alongside representative from the Luxembourg Government, such as our Chairman, Pierre Gramegna, Luxembourg Minister of Finance, as well as leaders of the Luxembourg Chamber of Commerce, Luxembourg for Finance and PROFIL, the Luxembourg Financial Industry Federation.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that has been making the Internet work since 1984. Our people, products, and partners help society securely connect and seize tomorrow's digital opportunity today. Discover more at thenetwork.cisco.com and follow us on Twitter at @Cisco.

About Deloitte Luxembourg
Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our network of member firms in more than 150 countries and territories serves four out of five Fortune Global 500 companies. In Luxembourg, Deloitte consists of approximately 100 partners and over 2,300 employees and is among the leading professional service providers on the market. Deloitte Digital was launched in Luxembourg in 2016 and combines Deloitte’s globally recognized strength in business transformation and technology implementation with the capabilities of a world-class digital agency. Deloitte Digital supports multiple organizations across their digital lifecycle — from defining a bold digital strategy to designing and building their online and mobile presence — using agile methods that move quickly from digital concept to digital reality.

About Telindus
Since 1979, Telindus Luxembourg - a Proximus Luxembourg brand - supports all companies and public administrations in their digital transformation by providing them with holistic ICT and telecom solutions as well as tailored support services. Its areas of expertise include fixed and mobile telecommunications, ICT infrastructure, multicloud, Fintech solutions, cybersecurity and managed services.

The EIB Blockchain Challenge: 48 hours of diving into the future of digital finance 

·        56 coders from 15 countries in 12 teams took up the challenge: an innovative blockchain event set up for the first time at the EIB’s headquarters in Luxembourg

·        The 48-hour challenge: to use blockchain technologies to redesign the transaction  processing of commercial paper

·        A reward of EUR 5 000 and a contract with the EIB for the winners – the EY team –  to develop its POC (proof of concept)

Building on their partnership and common conviction that blockchain will profoundly impact all industries including the financial sector, the European Investment Bank (EIB) – the financing institution of the European Union –  together with Telindus (digital expert and provider of  ICT, fintech and telecom solutions and services) for technical support, held a two-day Blockchain Challenge gathering 56 coders (12 teams) from 15 countries at its Luxembourg headquarters. The exercise was the first of its kind for the EIB and for the treasurers and representatives of more than 20 financial institutions which joined the event to interact with the coders while holding their annual forum – this year on the topic of … blockchain.

Is blockchain a new fashion or a real disruption, an evolution or a revolution in the way the banking industry operates? What are the challenges at stake for the regulators, the infrastructure, the industry and the employees? The European Investment Bank, a strong supporter of innovation, addressed these themes over two days, combining a hard challenge for the coders with its annual conference for European bankers dedicated to treasury issues.

During his opening speech of the EIB Blockchain Challenge, Pierre Gramegna, Luxembourg Minister of Finance stated: “The perfect traceability that lies at the heart of the Blockchain technology has many potential use cases for the financial center that go beyond cryptocurrencies. In this regard, I welcome the fact that the EIB is launching the first Blockchain Challenge here in Luxembourg, one of the leading European Fintech hubs, in order to develop new smart solutions that will be beneficial for financial institutions and help push Fintech innovation in the EU.  

EIB Vice-President Alexander Stubb said: “We are at the beginning of a new era and blockchain will be a game changer. There will be major gains from the use of new technologies such as blockchain, generated from the simplification and streamlining of existing financial processes. The new perspectives opened up by digitalisation and Distributed Ledger Technology must be assessed and we must all be ready to make use of them and embark on this new venture. As the EU’s financial arm, we decided to be on the active side, learn by experience and make things happen, to be a facilitator and join with our banking partners to pave the way for tomorrow’s financial industry.”

The coders’ challenge was how to use blockchain technologies to revolutionise the transaction processing of commercial papers.

The EIB had invited its 25 main counterparties in the banking sector to its annual forum dedicated to treasury issues with a specific objective this year: to find out what blockchain is and what it can bring to their business. While the conference was running, the coders were in the adjacent room with a 48-hour challenge: using blockchain technologies to improve the transaction process of commercial paper - a short-term financing instrument (debt securities issued on the money market) that is used worldwide in treasury operations and still relies on an ‘archaic’ and complex process.

For the EIB, the challenge was to explore the potential of blockchain for such an instrument and demonstrate to the participants of the seminars the potential benefits of blockchain technology for their own activity. The bankers, treasurers and lawyers participated in regular exchanges with the coders, providing expert information on the financial processes. According to the coders, that was key to the success of the challenge and made it a unique event.   

As the challenge was taking place at the EIB’s headquarters, Telindus provided the coders with secured connectivity segregated from the EIB’s network to ensure the smooth running of the competition. Telindus is a provider of innovative digital solutions, including blockchain and KYC technologies.To create a 360° digital experience, they all registered through the Telindus digital KYC portal, a trusted onboarding digital platform, allowing verification of their identities before the competition could take place.

In the pitching session, the EY team won the contest with an innovative solution to improve transactions using a combination of blockchain, robotics and business artificial intelligence tools to optimise the issuance process and reduce the number of exchanges between the EIB and its counterparties while maintaining each one’s role within the ecosystem.  

The EY team won a EUR 5 000 cash prize and a contract with the EIB to further develop its solution into a proof of concept.

“At Telindus, we strongly believe that blockchain technology will, invisibly and in combination with other innovative technologies, have a significant impact on operational efficiency, as well as on user experience, in the Financial Sector and beyond,” explained Frank Roessig, Head of Digital Finance Solutions at Telindus and Master of Ceremonies for the event. “We work in a flexible manner with our partners with a view to applying value-generating blockchain solutions, and have thereby achieved the implementation of an operating notarisation chain plus the development of other chains, like for example Asset Transactions & Reconciliation, KYC and shared Power of Signatures,” he continued.

More information

Get a better impression of the 48-hour EIB Blockchain Challenge with the 2’12 video ‘Blockchain Challenge: coders at the EIB”:  https://www.youtube.com/watch?v=YlKa2LZgxhE (youtube)

Discover stories, videos, social media, podcasts, pictures and more features to download on the EIB’s website http://www.eib.org/infocentre/events/blockchain-challenge

Telindus Luxembourg strengthens its hybrid cloud and deploys the Microsoft Azure Stack solution with Hewlett Packard Enterprise

LUXEMBOURG –October 24 October 2018 – Telindus Luxembourg, an ICT & Telecom expert serving businesses, offers an agile and flexible cloud platform based on Microsoft Azure Stack technologies and HPE equipment.

Hosted in Luxembourg in a highly secured environment, this platform meets the agility, simplicity and optimisation needs of companies wishing to boost their business.

Make global technology a local opportunity

“Many of our customers wish to have an I.T. platform in self-service, on-demand and self-scaling mode based in Luxembourg. Many of their teams – from business analysis to development teams – need to be able to temporarily and quickly access on-demand computing resources. New business models can be implemented when these teams can access flexible resources and get much quicker and less costly results. By way of example, real-time ˋBig Data’ data analysis using high computing power, available on demand, based on Hadoop, is a case of concrete application”, explains Thomas Scherer, Chief Architect at Telindus.

Azure Stack’s uniform and universal deployment features combined with Telindus’ experience meet companies’ specific requirements, regardless of their business sector. Azure Stack is available as a service from Telindus’ datacenters.

In addition to the integration of Telindus’ cloud solutions, companies rely on its consulting and implementation services for the deployment of multi-cloud environments. This approach allows them to identify the most suitable application areas and to choose the degree of hybridization that suits them by combining private and public clouds and traditional IT.

Build on a secure Azure cloud platform in Luxembourg

“By operating this service in its own highly secure datacenters in Luxembourg, Telindus allows companies to benefit from the agility and scalability of the public cloud with a true ʽAzure experience’, while offering levels of control and performance equivalent to those of a secure local datacenter.” says Patrick Benimedourene, Head of Product Management at Telindus Luxembourg. “Azure Stack is based on the same technologies, the same APIs and the same management portals as Microsoft Azure. In addition to IaaS (Infrastructure-as-a-Service), Azure Stack also offers cloud models in PaaS (Platform-as-a-Service) and SaaS (Software-as-a-Service) mode to companies that develop and deploy both locally and in the public cloud”, he continues.

“Hybrid environments are more than just a juxtaposition of IT elements. Through our long-standing cloud computing partnership with Microsoft and the expertise of our 4.000 cloud hybrid and Azure professionals, Hewlett Packard Enterprise systems are the gateway to Microsoft Azure Stack’s strong deployments. Furthermore, HPE shares the same engagement culture with Microsoft and Telindus. All this allows us to provide companies with in-depth expertise, end-to end experience and seamless support for their Azure hybrid cloud environments”, concludes Stéphane Lahaye, Country Manager HPE Luxembourg.

Telindus and Agile Partner join forces to support their customers’ digital transformation

Telindus, one of the leaders in Cloud, ICT and convergent telecom services joins forces with Agile Partner, a company specialised in IT development, agile assistance and innovation. Together, they support Luxembourg companies of all sizes in their adaptation to the cloud at all levels: strategy, change and project management, software and infrastructure.

It is by listening to the needs expressed by the companies that Agile Partner and Telindus decided to concretise their partnership ambition.

The two companies thus complement each other’s cloud offerings and now offer an end to end support, covering both the application sphere, the infrastructure and consultancy.

A unique partnership with great potential

“It seemed natural to us to create a strong partnership with Agile Partner, a recognised expert in the transformation of applications, active on the Luxembourg market since 15 years. This partnership allows our customers to better understand all of the challenges posed by the digital transformation, while supporting their migration to the cloud at best. We are delighted to work with Agile Partner who, through its agile DNA, coaching expertise and user experience enhancement, facilitates an efficient innovation.” Says Patrick Benimedourene, Head of Product Management Unit at Telindus Luxembourg.

“Be it for Start-ups, SMEs or large companies, the cloud is a usage and business accelerator. These 3 main types of companies have specific needs that we respond to through the development and transformation of customised software solutions, but also through the training and support of internal teams at the customer’s premises. Telindus provides consulting in hybrid architecture, migration and management services in a multi-cloud environment that complement our global offer. Together, we have all the assets needed to carry out our mission of becoming the reference partners for companies facing the challenge of strategic transformation.” Adds Cédric Pontet, Head of Software Factory.

Proximus and Vodafone renew co-operation agreement for Belgium and Luxembourg

Proximus and Vodafone have agreed to renew their co-operation agreement for Belgium and Luxembourg for a further five years, building on a successful long-term relationship that began in 2003, with the two companies jointly providing a range of products and services to better serve their business and residential customers.

Under the agreement, which commenced on 1 April 2017, multinational companies in Belgium and Luxembourg with global agreements from Vodafone and Proximus, Tango and Telindus will continue to benefit from international managed mobile services and have access to a range of Vodafone Global Enterprise services. These include Vodafone Spend Analytics, which provides visibility and control of a company’s telecommunication spend, and Enterprise Managed Mobility, which enables employees to securely use smartphones and tablets. As such Proximus serves its international customers better and Vodafone is able to offer a local quality support service.

Proximus and Vodafone remain preferred partners for roaming traffic on each other’s footprint.  Mobile customers of Proximus, Tango and Telindus will continue to benefit from mobile voice and data roaming, including high-speed data on Vodafone’s 4G networks.  Vodafone customers visiting Belgium and Luxembourg will also enjoy voice and data roaming, including high-speed data on the 4G network of Proximus and its affiliate Tango in Luxembourg.

Proximus and Vodafone will continue to benefit from joint mobile device procurement and device promotion. Within the framework of the agreement, the two companies will also further explore some specific areas like mobile data monetization, connected cars and mobility solutions.

Dominique Leroy, CEO of Proximus, said: “We look forward to continuing our excellent collaboration with Vodafone. Being the partner of a global player allows us to offer our residential and professional customers the best of both worlds: a local quality partner and global advantages such as the best value proposition for smartphones and accessories. Within this partnership, Proximus and Vodafone will also explore some specific areas like connected cars and mobility solutions.”

Vodafone Partner Markets Chief Executive Diego Massidda said: “We have built a strong relationship with Proximus dating back to 2003, and I am delighted to announce the next stage in our mutual co-operation.  Customers of Vodafone and Proximus will continue to benefit from an excellent range of consumer and enterprise products and services across our networks for many years to come.”

Telindus awarded with the “Awareness Security Initiative of the Year”

Luxembourg, March 29th- - Telindus is proud to announce that it has been rewarded with the “Awareness Security Initiative of the Year” by a jury of 30 ICT and Cybersecurity Professionals.

The Awareness Security Initiative of the year rewards an organisation for a project or an initiative promoting awareness of the information security issues. Telindus has been rewarded for its national campaign consisting in the free trial of its security level, called “Test us” (http://www.testeznous.lu) and launched in April 2016.

The objective of the “test us” campaign, is to measure the level of exposure to ransomware attacks by assessing the awareness level of its employees. This campaign simulates a phishing attack scenario developed by Telindus’ “Ethical Hackers”.

“This award marks Telindus’ will to secure the Luxembourgish ecosystem by capitalising its many years of experience and of as many awareness centred projects.” Says Cédric Mauny, Senior manager Cybersecurity Department of Telindus.

Further to the different tests carried out during the campaign, Telindus reveals it infographics which highlight the key numbers and several recommendations to reinforce the security of its company. This infographics can be downloaded on the web page Testez-nous.lu (http://www.testeznous.lu). A whitepaper on the Luxembourg awareness is in preparation and will be available on the same web page very soon.

The ICT & Telco solutions provider recognized for in-depth and global expertise in IT Security, Telecommunications and FinTech

In less than one week, Telindus was granted three prestigious industry awards by the members of the Luxembourg ICT and Finance communities. The ICT & Telco solutions provider has successively received the "FinTech Solution Provider of the Year", "Security Provider of the Year", and "Telecom Provider of the Year" awards.

Gérard Hoffmann, CEO, is proud to announce that Telindus Luxembourg was given the "Security Provider of the Year" and "Telecom Provider of the Year" awards by the jury of the Luxembourg ICT Awards during the 11th IT One Gala that took place on December 5, at the Casino of Mondorf-les-Bains. A few days earlier, on November 30, Telindus had already received the "FinTech Solution Provider of the Year" award on the occasion of the Luxembourg Finance Innovation Summit 2017.

Addressing the challenges faced by financial institutions

The decisive factor that justified the choice of the jury of the 9th Luxembourg Finance Awards was Telindus’ DigitalKYC solution, a trusted Digital Customer Onboarding platform for individuals and legal entities that enables the collection of information, verification of customer identity, KYC ("Know Your Customer") due diligence and electronic signature via mobile devices or web interfaces in a fully automated end-to-end process, available 24 hours a day and 7 days a week for a fraction of the cost of manual onboarding.

"We are very proud of this prize that rewards the efforts made by Telindus over the past year in the field of Digital Finance solutions", commented Frank Roessig, Head of Digital Finance Solutions at Telindus. "Every day, industries all over the world struggle to comply with strict KYC requirements. Digitalization of customer interfaces is a top priority for leading financial institutions in Europe and worldwide, as it has become the cornerstone of customer relationships. Our DigitalKYC solution addresses the key challenges of digitalization, namely compliance, automation and user experience."

Cybersecurity: a strategic priority for Telindus

By electing Telindus "Security Provider of the Year", the jury of the Luxembourg ICT Awards has expressed its willingness to recognize and reward a comprehensive approach to cybersecurity drawing on the benefits of a strong Cyber Security & Intelligence Operation Center (CSIOC) and a seasoned Cyber Security Incident Response Team (CSIRT).

Building on its ISO 27001 certified Cloud and Managed services and on its security department staffed by more than 55 highly skilled and certified experts, Telindus Luxembourg has developed a holistic approach to information security founded on the four pillars of security strategy definition, implementation, monitoring and validation, and awareness promotion.

Telindus powered by Tango

Through the "Telecom Provider of the Year" award, it is the new convergent organization formed by the combination of the strengths of Telindus and Tango that was recognized by the members of the Luxembourg ICT community.

"Together with Tango, we have decided over a year ago to create strong synergies between our enterprise services with the aim of meeting new market demands and bringing more value to our customers", said Gérard Hoffmann. "Hence, our converged telecommunications networks allow us to offer our clients innovative convergent solutions."

Today, Telindus operates on the corporate market under the "Telindus powered by Tango" brand in order to consolidate its leading position while better serving its customers. In that context, Telindus continuously reinforces its mobile and fixed connectivity, cloud, security, outsourcing, and FinTech activities and keeps on forging new opportunities to support its customers in growing their mobility, productivity and security capabilities. In less than one week, Telindus was granted three prestigious industry awards by the members of the Luxembourg ICT and Finance communities. The ICT & Telco solutions provider has successively received the "FinTech Solution Provider of the Year", "Security Provider of the Year", and "Telecom Provider of the Year" awards.

Luxembourg, December 2nd- Telindus is glad to announce that it has been rewarded with the « Telecom Provider of the year 2016 » by a jury of 50 CIOs from the industrial, financial, services, construction, trade, transports, logistics and public sectors.

The IT One gala, which took place on December 1er at the European Convention Center in Luxembourg, experienced its highlight with the assignment of the Luxembourg ICT Awards, after a dinner attended by more than 700 professionals of the ICT sector.

This 2016 edition awarded Telindus as « Telecom Provider of the year 2016 ». This prize rewards the company which, over the past year, has offered one or several innovative and/ or outstanding solution(s) due to their impact or objectives achieved.

« This award rewards 7 years of innovation and presence on the telecommunications market in the Grand Duchy. Being recognised as the best operator, highlights all the efforts made by Telindus, now united with Tango under Proximus Luxembourg, to offer the Luxembourg market increasingly innovative solutions» says Gérard Hoffmann, Chairman and Managing Director of Telindus.

« It is thanks to our customers’ continued trust that Telindus has been able to invest in the development of its fixed telecommunications network and to extend it to the mobile network thanks to the merger between Telindus and Tango» adds Christian Haux, Sales and Marketing Director at Telindus.

Luxembourg, July 15th– Telindus Luxembourg is proud to announce that it has been named “Cloud and Managed Services Partner of the year FY2015” by Cisco for the second year in a row during the “Belux Partner Awards” ceremony, which took place at Cisco’s office, in Diegem (Belgium).
During the ceremony, Cisco rewarded Telindus for its business performances and the quality of its customer services on the Luxembourg market.

This award also recognizes the efforts, commitment and trust that bind Cisco and Telindus since the beginning of their partnership in 2013 for the launch of Telindus Telecom U-touch, an on-demand unified communications and collaboration offer, based on the Cisco HCS solution. For two years now, this partnership has allowed some very big names of the international financial sector to benefit from the largest unified communications platform in Luxembourg like Belfius Insurance and Banque Internationale in Luxembourg (BIL).
“This award results from a hard teamwork and is particularly important to us. We are very proud of it and it confirms our choices regarding the different strategic partnerships we choose to make” said Jean Calçada, Department Manager at Telindus Luxembourg.

Luxembourg, June 6th ,2016,– Telindus is proud to announce its partnership with Autopolis with which it won the EuroCloud Luxembourg Award for the Best cloud service market as to its impact on its clients’ business, at the annual ceremony of the Golden -I on April 28th.

Representing almost 11% of the Luxembourg market share and with two selling points, one in Bertrange and the other in Ettelbruck, Autopolis is an industry leading actor that places customer satisfaction at the heart of its approach. As a leader in Luxembourg, it has fully understood that cost control and agility are key assets to maintain its competitive position. To tackle the challenges, Autopolis chose to outsource the management of its IT infrastructure to Telindus.

Information systems have become central in the Autopolis activity, which includes the management of more than 130 applications for the 12 distributed brands. In order to meet customers’ needs in the best of ways and ensure the support of the vehicles at all times, Autopolis needed a more agile ICT infrastructure offering more guarantees and security. For the transformation of its IT, Autopolis wanted a reliable and local partner who would understand its needs. Rapidly, Telindus established itself as a major player in the local market with a real expertise in the management of datacenters.

Marc Devillet CEO & Managing Director of Autopolis: “Telindus is the ideal partner. We benefit from their teams’ experience and ability to listen daily, to implement suitable and effective solutions which respond to the challenges of our business.”

“While searching for the optimal solution, Telindus went beyond the prerogatives that we had imposed upon it by offering a more comprehensive cloud solution in “Infrastructure-as-a-Service” mode, as well as secure connectivity and managed services. My teams can now focus on the integration and development of process and solutions offered by our hardware partners, which is really creating value for our business” says Luis Trindade, IT Manager of Autopolis.
Telindus has met the challenge. Now Autopolis benefits from a new, efficient, secure, flexible and scalable IT infrastructure, offering a total cost control. Moreover, Autopolis estimates making savings of 20% on its IT budget. The Autopolis teams can therefore concentrate all their energy on their core business, so as to innovate, develop new services and ultimately improve their customer service.
"We are delighted with this partnership because it allowed Autopolis to control costs and to put all its energy and skills into its core business. More than to technology, this success is in large part due to the collaboration of our teams, "says Guy Minella, Director Sourcing & Datacenter, at Telindus.

The Proximus subsidiaries Telindus and Tango command strong positions in the Luxembourg ICT and telecommunication services market for businesses and in the mobile, fixed telephony, TV and Internet services market for consumers respectively; they announce today to continue to further complement each other by accelerating their organisational convergence.

Driven by a strong commitment to Luxembourg and following the acquisition of the full ownership of Telindus in December of 2015, Proximus has now defined an ambitious growth avenue for Telindus and Tango. Tango and Telindus will pursue a coordinated convergence strategy based on innovation and with a challenger mindset.

The new organization that results from Tango and Telindus joining forces will be called Proximus Luxembourg. It is put under the leadership of Gérard Hoffmann, CEO, and Jean-François Willame, Co-CEO and Integration Officer and will be structured around three entities:

The Proximus Luxembourg HQ entity will regroup the mobile and fixed networks and all the services and competence centres supporting the commercial activities; all investments will be centrally steered and monitored.
The Enterprise Business Unit (EBU) will address large and medium sized companies and will act on the B2B market under the Telindus brand. Telindus and Tango will join forces in their businesses of telecom operator and IT provider. In that context, they intend to further grow their mobile, fixed connectivity, cloud, security, outsourcing, and Fintech businesses. EBU will be headed by Gérard Hoffmann;
The Consumer Business Unit (CBU) that will address consumers and small businesses (up to 10 employees) and will act on the B2C market under the Tango brand. Tango will continue its successful growth strategy in mobile, fixed Internet and TV services. CBU will be headed by Jean-François Willame.
The legal entities will be maintained in full compliance with legal and regulatory requirements but will largely operate in tandem under the combined leadership.

The new Proximus Luxembourg organization, that becomes a strong player on all the markets it operates in, will be progressively set up during the coming months and aims to be fully operational in September of this year. The newly structured offering for B2B customers based on the ambitious investment plan will hit the market as of Q4 of this year. Further announcements to present the newly available services shall follow in due time.

“We are enthusiastic about the combination of both companies, which creates a unique business growth opportunity and will put Proximus Luxembourg into the position of a strong challenging leader on both Telecom and ICT markets. This strategic combination with Tango is compelling and will provide significant benefits to our enterprise customers.” said Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg and CEO of Proximus Luxembourg.

“Tango is confident about the benefits that we will reach by joining forces with our sister company Telindus Luxembourg. We are eager to bring to our customers, especially on the B2B market, the expected benefits from the new enhanced organization. Our B2B customers will benefit from greater resources and more diverse product offerings, including ICT solutions” said Jean-François Willame, Managing Director of Tango and co-CEO of Proximus Luxembourg.

About Tango
Tango is Luxembourg’s leading alternative operator, offering fixed and mobile telephony, Internet and TV services. With a wide portfolio of products effectively tailored to meet the needs of its residential and business customers, 283,000 customers have already placed their trust in Tango. Since its foundation in 1998, Tango has pursued a policy of innovation which has allowed it to respond effectively to its customers’ needs in terms of quality of service at the best price.

Strengthened by a powerful distribution network with 10 Tango and 20 partner sales outlets, Tango is also committed to providing technical assistance to all its customers through its technical service. A member of the Proximus Group since 2008, Tango has acquired an even greater international reach. The partnership concluded with Vodafone allows Tango to offer highly competitive rates for calls made from abroad, along with a wide range of offers and services at the cutting edge of technology.

About Telindus
Telindus Luxembourg is the Proximus Group’s ICT branch and, through Telindus Telecom, the Group’s enterprise operator in Luxembourg. It provides solutions to a variety of private and public-sector companies. Its areas of expertise include enterprise networks and connectivity (national and international), datacenters, systems, storage, security, collaboration, applications and mobility.

With a customer centric approach, Telindus Luxembourg positions itself as the privileged partner for businesses and administrations in Luxembourg. In order to support its customers in their digital transformation, at their own pace, Telindus has developed a wide range of managed services to meet their very specific needs. With more than 430 experts, Telindus Luxembourg’s strategy is to focus on customers’ needs, managed through a single point of contact to meet their overall ICT requirements.

About the Proximus Group
Proximus (Euronext Brussels: PROX) is the leading provider of telephony, internet, television and network-based ICT services in Belgium through its Proximus and Scarlet brands. Proximus’ aim is to deliver the best customer experience and to simplify the customer journey by offering accessible and easy-to-use solutions to the residential, enterprise and public markets. Proximus’ high-quality interconnected fixed and mobile networks offer access anywhere and anytime to digital services and data, as well as to a broad offering of multimedia content. Proximus is active in Luxembourg through its affiliates Telindus Luxembourg and Tango and in the Netherlands through Telindus Netherlands. Its subsidiary BICS offers best-in-class international wholesale solutions for voice and mobile data service providers worldwide. At the end of 2015, Proximus had around 14,000 employees and generated an underlying revenue of EUR 5,994 million.

The Digital Tech Fund, in which Proximus invests, aims to finance technology start-ups in the Luxembourg ICT sector
On 12 April 2016, Luxembourg Deputy Prime Minister, Minister of the Economy Étienne Schneider presented a start-up fund set up by the Luxembourg government in partnership with a group of private investors, including Proximus, in order to support the financing and development of start-ups active in the field of ICT, which is considered a key sector of the national economic diversification in Luxembourg.

The fund, called the "Digital Tech Fund", was launched at the initiative of the Minister of the Economy as part of the "Digital Lëtzebuerg" program. It will acquire holdings in innovative companies created less than seven years ago and which develop products that, preferably, already exist in the form of a functional prototype. The fund aims, above all but not only, to make risk- capital investments in fields such as cyber security, FinTech, Big Data, Digital Health, media, and next-generation communication networks, digital learning, the Internet of Things, telecommunications, and satellite services.

Set up according to the principle of "evergreen funds", the Digital Tech Fund will also aim to facilitate the transfer of new technologies from publicly funded research, particularly the Interdisciplinary Centre for Security, Reliability and Trust (SnT) of the University of Luxembourg, with which a partnership is being formed to support the creation of the spin-off.

The Digital Tech Fund, which will start operating in May 2016, will be managed by Expon Capital S.A.R.L., which has proven experience in the management of funds. Given that it was developed within the framework of a public-private partnership, the fund's other stakeholders are (in alphabetical order): Arendt & Medernach, Banque Internationale à Luxembourg SA (BIL), Expon Capital, High Capital (BHS Services), POST Capital, Proximus, and SES.

Through the Digital Tech Fund, Proximus wants to support innovative Luxembourg start-ups, reaffirming its commitment to the Luxembourg market with its subsidiaries Tango and Telindus Luxembourg.

As a reminder, Proximus also invests in Belgian start-ups active in the field of new technologies, such as Tessares, a spin-off created with the Catholic University of Louvain la Neuve (UCL) to optimize Internet connection capacity through fixed-mobile aggregation, or Awingu, which has developed a web platform that makes it possible to integrate a company’s applications on any device. Proximus is also involved in Eggsplore, an incubator that works on smartfin technologies in order to promote them internationally.

Telindus, cloud services integration leader in Luxembourg, signed a partnership with Accellion, the leading provider of private cloud solutions for secure file sharing and collaboration, to strengthen the Telindus Telecom U-share offer, a collaboration and mobility cloud solution.

Unique in Benelux, this partnership allows companies to access one of the most innovative mobile solutions available on the global market. Telindus Telecom offers the U-share solution, supported by Accellion’s kiteworks technology, to its customers to securely transform and enhance business processes for their mobile workers. Telindus Telecom U-share is a secure solution fully hosted and managed in Luxembourg. U-share has been developed in compliance with Luxemburgish regulations. This alliance will enable Accellion to extend its reach into the European market.

In the 2015 Gartner “Magic Quadrant” for Enterprise File Synchronization and Sharing, Accellion is positioned as a Leader in this sector, for the second year in a row. According to Gartner, “Accellion is a good fit for organizations prioritizing their Enterprise File Synchronization and Sharing initiatives for mobile experiences, while ensuring data protection and compliance, particularly those operating in regulated markets such as financial services, healthcare, and government.”

“We are the first operator in Benelux to offer Accellion’s solution in a managed mode and hence we join world-class operators such as AT & T. We are very excited to partner with Accellion, the worldwide enterprise leader in File Sharing and Mobile Collaboration solutions” said Gérard Hoffmann, Chairman & Managing Director at Telindus. “We are always looking for new and innovative ways to improve our customers’ work place environment and this partnership provides a secure way to manage and access sensitive content on any device.”

“The kiteworks secure content platform is designed to be integrated seamlessly with any existing IT infrastructure,” said Yorgen Edholm, CEO, Accellion. “We’re delighted that this partnership with Telindus provides us with another channel through which we can connect with European enterprises, and support their secure mobile content requirements.”
About Accellion

Accellion, Inc. provides secure access to enterprise content wherever it is stored to enable increased enterprise productivity and ensure data security and compliance. Accellion, Inc. is the leading provider of private cloud solutions offering enterprise organizations the scalability, flexibility, control and security to enable a global workforce with the tools they need to securely create, access and share information, wherever work takes them. Accellion solutions are used by more than 12 million users and 2,000 of the world’s leading corporations and government agencies including Procter & Gamble; Indiana University Health; Kaiser Permanente; Lovells; Bridgestone; Harvard University; US Securities and Exchange Commission; and NASA. For more information please visit www.accellion.com or call (650) 485-4300. Follow Accellion’s Blog, Twitter, Facebook and LinkedIn.

As leader of the Cloud, Telindus strengthens its governance model with the ISO 27001 certification, a guarantee of trust on the market
Luxembourg, December 22 December, 2015 – By obtaining the ISO 27001 certification, Telindus Luxembourg, leader of the Cloud, Managed and Outsourcing Services, confirms its ability to speak the universal language of  information security. That is why Telindus is recognised officially as a trusted partner of international dimension.

Telindus, Professionals of the Financial Sector (PFS), has always considered information security and the governance model of sensitive data as ITS priority. This ISO/IEC 27001 certification validates a strategy which started with the launch of the Cloud activity now more than 7 years ago.
This culture of excellence for more than 35 years, consists in the formalisation of activities such as the exploitation and continuous improvement of security through an Information Security Management System (ISMS) compliant with the strictest requirements of ISO 27001 standards.
According to Telindus’ Management and Infosec Committee, obtaining this worldwide recognised certification also responds to needs and growing demands in terms of information security of its national and international customers.

Telindus has always been committed to preserving the auditability of processes, the information security, its confidentiality and integrity, but also the availability and traceability of its partners’ and customers’ data. Through this norm, Telindus also confirms its constant concern  to improve the security management applied to the provisioning and exploitation of the cloud services, managed services and outsourcing services provided to its customers.

Finally, through this certification, Telindus also strengthens its leadership in terms of outsourcing and cloud environment management and as a computer and communication systems operator, for its customers. Telindus confirms its leading position on the security market.
 “With the increase of cybercrime,we provide additional warranty to our customers, partners, legal and regulatory authorities. Our teams located in our monitoring center  in Luxembourg are able to protect these sensitive resources in the best of ways by treating the risks to which our customers are potentially exposed.” states Guy Minella, Director, Sourcing & Datacenter Services and co-head of the Infosec Committee.

Telindus is proud to announce that it has been rewarded with the "Managed Services Provider of the Year" prize 2015 by a jury of 50 CIOs from the industrial, financial, services, construction, trade, transports, logistics and public sectors.

The IT One Gala 2015, which took place on December 1st at the Alvisse Parc Hotel in Luxembourg, experienced its highlight with the assignment of the Luxembourg ICT Awards, after a dinner attended by more than 800 professionals of the ICT sector.

The “Managed Services Provider of the Year” award rewards the company that offers the best outsourcing and reporting tools and services thus enabling decision makers to better calculate the benefits of their performances and calculate the return on investment.
“The managed services model is a deeper phenomenon that transforms the local market and concerns all actors. This award greets our efforts to position Telindus as the first services company in Luxembourg” declares Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “We are now able to assist companies in their digital transformation through a global managed services offer framed by a solid governance. Our strategy foresees an acceleration and a top priority on this family of services that revolves around our three expertise, ICT, cloud and telecom. We are delighted to see that our strategic decisions are acknowledged by the market”, he adds.
After repeated distinctions in the fields of ICT and cloud, Telindus thus confirms its leading market position in Luxembourg.

Proximus has signed an agreement today to acquire ArcelorMittal’s 35,3% stake in Telindus Luxembourg.

As a result, Proximus will own 100% of the share capital of Telindus Luxembourg which further underlines Proximus’ commitment to the Luxembourg market.

From its leading position in the Luxembourg ICT market, Telindus will continue to pursue growth opportunities in the market by providing innovative solutions to its corporate and institutional customers. Telindus Luxembourg has more than 400 employees and expects to generate revenues of approx. €117 million in 2015.

Proximus is also present in Luxembourg through its subsidiary Tango, offering TV, fixed telephony, mobile and Internet services. This transaction will allow both Telindus Luxembourg and Tango to continue to complement each other on the market.

Financial details are not disclosed.

After having announced its partnership with Cisco for the launch of Telindus Telecom U-touch, a unified communications and collaboration offer on demand, based on the Cisco HCS solution, Telindus Luxembourg has been recognised “Partner of the Year” for Luxembourg during the 2015 ceremony of the “Partner Awards”.

During the ceremony, Cisco rewarded Telindus for its business performance and the quality of its customer services on the Luxembourg market.
Telindus is, indeed, the only player on the market to have built its cloud on Cisco technologies, the global ICT leader, to propose its Infrastructure and Communication solutions in an ‘as-a-service’ mode (IaaS and UCaaS).

This award also highlights one of the most important projects in the history of Telindus Luxembourg: its privileged partnership with Innovative Solutions for Finance (IS4F) to operate telecommunications services and data storage services of the institutions that emerged from the former Dexia group. Some very big names of the international financial sector have thus been migrated to the HCS platform and have benefited from a unique service in Luxembourg. Among others, Belfius Insurance (Cisco telephony environment) and soon Banque Internationale in Luxembourg (BIL).

Together with Cisco, Telindus has the necessary critical mass to offer Luxembourgish medium-size and large companies to benefit from the largest unified communication platform in Luxembourg.
Telindus Telecom U-touch is a dematerialised solution for telephony and video communication, integrated communications and contact centres. The virtualised application is fully modular according to the users’ need.

An optimal collaboration, the key success factor for the companies
“Collaboration cannot be thought in a single and uniform approach. Some customers need video communications while others prefer to rely on the contact centres module. That is why Telindus splits its offer in different formulas, which enables companies to be even more responsive, agile and innovative”, says Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. Telindus Telecom U-touch is a communication services menu provided entirely in an ‘as-a-service’ mode. Users always have access to the required functions: in the office, while traveling or at home.”

Telindus has integrated the unified communications in an ‘as-a-service’ model, in which the customers pay per user. There are therefore no more specific licence costs for the licence nor for additional material installation costs for the customers, but an invoice that varies each month depending on the pace of the user growth.

Telindus Telecom U-touch allows companies to benefit from many advantages through a successful combination of these advanced collaboration tools, delivered by a powerful Cloud platform:

A 24/7 support: the technical support team is available at any time. The updates are managed centrally, in the Cloud.
A solution based on the latest technologies and integrating the current economic parameters perfectly.
Scalability: the number of users can be increased or reduced easily and quickly.
Easy to use: a catalogue of collaboration services such as instant and unified messaging, video conferencing in HD, meeting applications (WebEx or Collaboration Meeting Room) and desktop and application sharing, on a single and even secure platform.
Availability: Telindus operates in two datacentres in Luxembourg, thus allowing data continuity.
“Thanks to Telindus Telecom U-touch, customers now benefit from a communication application that combines flexibility and quality, and is easy to configure following users’ needs. A modular offer is also, a very interesting solution from a financial point of view”, says Pol Vanbiervliet, Managing Director Belux of Cisco. “In a booming market of Cloud integrated communication, Telindus Telecom U-touch impresses with its unique flexibility”.

During the annual Golden-i ceremony, Telindus received the EuroCloud Luxembourg award for the best cloud service on the market for its impact on its clients’ business.

The 8th edition of the Golden-i Gala & Awards was held in the front of an audience of 700 guests at the Casino 2000 in Mondorf-les-Bains on Thursday the 4th of June 2015. The motto of this event, placed under the patronage of Xavier Bettel, Prime Minister and Minister of Communications and Media, was the Digital Transformation.

For its 5th edition, the EuroCloud rewarded the IT professionals across 4 categories: “Best Cloud Service for Horizontal Markets”, “Best Cloud Service for Vertical Markets”, “Best Cloud Transformation Methods” and “Best Business Impact provided by Cloud Services”. Telindus was rewarded with the “Best Business Impact provided by Cloud Services” for the positive impact of its cloud solution on the market, the performance of its platform, the quality of the offered services and especially for the general positive impact generated for the customer.

This award highlights the innovative approach of the U-select solution, the cloud automation platform developed by Telindus, on which employees can manage their ICT services themselves, instantly and without IT support. It also reinforces the company’s leading position in cloud computing.

“The innovation of U-select lies in the fact that this solution goes beyond the IT-centred automation by offering a user-oriented approach. We believe this methodology is unique on the market, as the cloud resources are provisioned automatically according to the user needs. This allows large companies, with hundreds or even thousands of employees, to manage their IT applications automatically in the cloud.” says Jacques Ruckert, Director Products & Solutions.

Created four years ago, the EuroCloud Awards, granted by EuroCloud Luxembourg, reward innovative companies and aim to encourage the development of the “cloud” offers in Luxembourg. So, by winning this award, Telindus gains visibility once again and positions itself as an innovative company. Through this award Telindus will have the privilege to participate in the “EuroCloud European Awards” on October 07th, 2015, to defend the colours of Luxembourg on a European scale.

37% increase in revenues, 32% growth in the number of customers for cloud and telecom activities: Telindus is proud to unveil the highlights of its fiscal year 2014. Beyond the figures, these good results validate the right strategic choices, as well as Telindus’ ability to support its customers’ digital transformation, thanks to a complete range of managed services.

Confirmed growth supported by a managed services contract, which is one of the most important projects in the history of Telindus

Telindus, subsidiary of the Belgacom Group in Luxembourg, completed an outstanding year 2014 with an overall growth of more than 37% of its turnover.

The strength of these operational performances resulted mainly from the services agreement signed with Innovative Solutions for Finance (IS4F), which serves the institutions that emerged from the former Dexia group.

Through the operational management of international entities, this agreement positions Telindus as a key player in the field of managed services with a critical mass that allows it to industrialise its offer and strengthen its teams of 400 well trained experts. Building on this experience, Telindus can thus transpose its skills to other customers of the finance & insurance and public services sectors.

Telindus grows steadily on the cloud and telecom market
This significant growth is also due to the consolidation of the historical integrator business on one hand, and, to the increased integration of the Telindus cloud and telecom services, on the other hand.  

The results become visible, as more and more SMEs, large companies and innovative start-ups rely on Telindus to assist them in their digital transformation. By offering the best of both worlds, cloud and telecom activities were able to record a sustained growth of their customer base of more than 32%.

For Gérard Hoffmann, Chairman & Managing director of Telindus Luxembourg, “It is always good to see our strategic decisions approved by the market. At present, in order to remain a forerunner and meet our customers’ new challenges, we will pursue our investment strategy and enhance the development of our managed services.”

Luxembourg, December 16, 2014 – Telindus is proud to announce that it has been elected as "Great Company to Work with" 2014 by a jury of 50 CIOs from the industrial, financial, services, construction, trade, transports, logistics and public sectors.

The IT One Gala 2014, which took place on December 9th at the New Conference Centre in Luxembourg-Kirchberg, culminated in the Luxembourg ICT Awards after a dinner attended by more than 650 professionals of the ICT sector.

The “Great Company to Work with” award rewards the company that has excelled both by the quality of its customer relationship as by the quality of the proposed services. This is a major distinction aimed at rewarding the company with which it is good to work.
“This prize was created at the initiative of the CIOs so as to reward the company with which they like to work the most. In addition to the winner’s high quality technical solutions, it is mainly its mind-set, its initiatives and the imported overall working atmosphere that are praised. The CIOs were asked to choose their top 3 among the ICT companies with which they appreciate working.” Kamel Amroune, Managing Director, ITOne.

“We are extremely proud of this award, which not only rewards our permanent efforts in developing innovative services in line with our customers’ needs, but also praises the human support of our experts.” says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg. “Our key differentiator is a matter of skills and therefore of people. Our consultants are highly qualified profiles from the best courses. We have built our abilities on this basis over many years. This does not just happen. To maintain our qualifications, we have constructed an entire culture which allows our employees to form, develop and hence have a key role in the anticipation of our customers’ problems. We are delighted to see that, through this award, the local decision makers affirm their satisfaction in working with us both because of our advanced technical solutions and because of the expertise, flexibility and availability of our teams”, he concludes.

Telindus has just signed a strategic partnership with Hitachi Data Systems, a key player in the storage industry with more than one billion invested in Research and Development annually. This alliance will allow market players to address their Big Data issues to nearby experts who understand their business needs.

Businesses need a partner who, through the management and enhancement of their data, exploits the full potential and exponential opportunities of ‘Big Data’ (e.g. the explosion of the non-structured and heterogeneous dynamic data volume).

This partnership arose from the need in Luxembourg to expand the offer by providing customers with more flexible and less costly solutions. Governance, security and confidentiality are all guarantees provided by Telindus-Hitachi Data Systems (HDS) to companies, so as to enhance their massive data volume.

“It is all about responding to the businesses’ growing needs to develop and secure their data. We have chosen HDS essentially for its knowledge in business needs and for its company spirit, which is entirely focused on innovation. Its competitive advantage lies in information governance, availability, flexibility, responsiveness and data security” declares Christian Haux, Sales and Marketing Director at Telindus Luxembourg.
“Telindus, with its expertise as a unique innovating integrator in Luxembourg since 35 years, is the preferred partner. Compliance can be a concern for large groups and that is why we need to respond to their request with a reassuring market player, a leader in ICT services. With Telindus, which has the needed experience and skills to manage the businesses’ most important and more complex projects, I am certain that we will be the winning alternative the market expects” concludes Philippe Janssens, Country Manager Belgium & Luxembourg, Hitachi Data Systems.

Telindus Telecom has deployed the ADVA FSP 3000, a scalable optical transport solution with advanced encryption technology, to ensure the security of its cloud services. ADVA Optical Networking is the European leader for connectivity solutions that support cloud and mobile services. It offers innovative solutions that are easy to integrate into datacenter environments and meet the most demanding users’ expectations in terms of performance (latency, security, scalability ...) and cost reduction. Telindus Telecom’s cloud infrastructure is focused on serving Luxembourg’s enterprise market with high requirements regarding security and confidentiality. Hence it is imperative that it features the most robust protection possible. ADVA Optical Networking’s encryption technology will safeguard all data as it travels between Telindus Telecom’s multiple datacenter locations and ensures continuous access to mission-critical cloud-based business services.

“The security and availability of our customers’ data have always been of paramount importance to us and a top priority in our solution design,” said Jacques Ruckert, Director Products and Solutions, Telindus Luxembourg. “With the rapid migration of our customers to cloud-based services, security and availability become even more critical. That is why we are working with the ADVA Optical Networking team: their solutions are widely adopted for their encryption capabilities, especially within the enterprise community. Protecting our customers’ mission-critical data with ADVA technology provides peace of mind and the guarantees that their data is safe and secure in the cloud.”
Ensuring the security of data in cloud infrastructures has been a focus of ADVA Optical Networking for many years. Its encryption technology is engineered to suit the needs of a broad range of enterprise demands. Its protocol agnostic design enables it to transport any traffic, including Fibre Channel, InfiniBand and Ethernet. It encrypts every bit of data that passes through a client port, not just the payload or select bytes, and does so at the lowest network layer. It also adds very little latency, something that cannot be said for higher-layer encryption methods. For Telindus Telecom and its customers, the ADVA Optical Networking solution is not only a secure means of data transport, it’s also a competitive edge.

“Telindus Telecom has an enviable reputation when it comes to cloud-based services. It has won numerous awards and accolades for its offerings. Telindus Telecom was the only one in Luxembourg to join the top 3 of the best European Eurocloud players for the quality of its offer” commented Yann Evain, Sales Director, ADVA Optical Networking. “This success is one of the key reasons that it continually needs to advance, to push the boundaries of its network and its customers’ expectations. That is why our ADVA FSP 3000 with encryption technology is such a good match. It not only meets its network needs today, but also tomorrow, especially when it begins the migration to 100Gbit/s data rates and 16Gbit/s Fibre Channel. As the unique selected member of our Partner Ecosphere Program in Luxembourg, Telindus Telecom’s network will be regularly audited and improved to boost its performance. It will hence increase the quality of service offered to its customers with unique solutions in Luxembourg (such as encryption on cloud services). Our team is looking forward to helping Telindus Telecom with this journey.”

Luxembourg, 7 octobre 2014 - Lors de la cérémonie annuelle des EuroCloud Europe awards, Telindus a été le seul acteur à Luxembourg à être récompensé pour la qualité son offre U-flex (« Infrastructure-as-a-Service ») lors de son projet avec Wallenborn.

La 4e édition de la cérémonie des Awards EuroCloud Européens s’est déroulée à la Chambre de Commerce, mardi 30 septembre, devant plus de 150 experts cloud de 21 Etats membres européens. Ce sont ici les meilleures entreprises et solutions cloud d’Europe qui sont récompensées.
Le jury européen a examiné tous les dossiers gagnants des prix nationaux d'EuroCloud. "Un total de 50 dossiers gagnants nous ont été présentés, provenant de 12 pays différents. Le jury a choisi les meilleurs des meilleurs et nous croyons que les résultats de cette année sont représentatifs de la haute qualité des projets de cloud computing à travers l'Europe », explique Bernd Becker, Président d’EuroCloud Europe.

Les entreprises de 12 pays (Allemagne, Pays-Bas, Hongrie, Slovénie, Slovaquie, Luxembourg, Roumanie, Turquie, Espagne, France, Royaume-Uni et le Portugal) ont présenté leurs solutions cloud à ce concours européen. Le jury était composé de professeurs d'université, de représentants gouvernementaux, de chercheurs et d’auditeurs financiers.

Le jury cloud international indépendant a donc récompensé Telindus Telecom, comme l’un des 3 acteurs clés européens, en le nominant dans la catégorie « Best IaaS / PaaS on the market » pour l’attractivité de son offre cloud sur le marché, la performance de sa plateforme (datacenter et connectivité), la qualité de services offerts et la conformité de son offre en matière de sécurité des données et de vie privée.

From 75 to 80 million euros in 2013 and from 80 to more than 100 million in 2014, Telindus’ growth is accelerating with unprecedented perspectives. Thanks to the continuous development of its infrastructures and operator services, Telindus imposes itself on its markets as the key partner for a global outsourcing, telecom and cloud solution. The growth in 2013 and 2014 is underpinned by the service agreement awarded by Innovative Solutions for Finance (IS4F), which in turn serves the institutions which emerged from the former Dexia group.

Luxembourg, July 10th, 2014

An ambitious vision that bears its fruits.
After the opening of the telecommunications market and the creation of LuxConnect, Telindus has taken an ambitious strategic shift by becoming a telecom operator.

The strategy is to respond to the enterprise market’s needs for global outsourcing, telecom and cloud solutions. Telindus is currently the only service provider who offers a complete alternative solution to the historical operator.

According to Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg, “the quality of the infrastructures and services we offer both our local and international clients, is a source of triple added value for them: Telindus simplifies their lives, makes them more efficient and increases their competitiveness”.

With about sixty additional clients in the operator branch and a turnover growth of 7,8% in 2013, Telindus passes the 80 million euros bar. The company confirms its rank and affirms itself as a major contributor to the economic development of the sector and the positioning of Luxembourg on an international scale. In 2014 the milestone of 100 million euros turnover will be reached.

An organic growth underpinned by outsourcing agreements with key players in the financial market.
Telindus’ strategy has enabled it to sustain a significant organic growth, in particular through major outsourcing projects with local and international customers from the financial sector.

Among these, a global leader in insurance and the privileged partnership for the next seven years with IS4F which means an exceptional expansion potential for the company. Signed end 2013, this project is the most important agreement for telecommunication services and data storage in the entire history of Telindus Luxembourg. Among IS4F’s clients there are such prestigious Belgian and Luxembourgish financial institutions as the International Bank in Luxembourg (BIL) or the Belfius Bank in Belgium.

Unprecedented expansion prospects.
If the results were excellent in 2013, that does not mean that Telindus rests on its laurels. The development prospects being at their best, the objectives for 2014 and beyond are ambitious. The symbolic threshold of 100 million euros will be passed this year. To reach it, Telindus therefore continues to focus on investment, on the strengthening of technological partnerships with global ICT leaders and the recruitment of new employees. In fact, within 18 months, Telindus has recruited more than 100 persons and will thus reach a new record, that of 400 employees.

The company intends to pursue its ambitious plan for the development of telecom infrastructures and the deployment of new innovative services. It aims to become a strong pole of the Belgacom Group, to provide Unified Communications and in the Cloud “managed security” services for the Belgian and Luxembourgish market.

One year after being awarded as “Service Provider of the Year”, Telindus has just been named as “Partner of the Year” for Luxembourg and Belgium during the NetApp Channel Kick-Off & Partner Awards Ceremony 2014.

The Partner Awards ceremony, which was held on May 21st at the Château Fond’Roy in Brussels, recognizes the particular and exceptional collaboration of its partners. In all, NetApp honoured 6 companies for their achievements in the fiscal year 2014, across various partners in Belgium and Luxembourg. Telindus was rewarded for its business performance and service quality with the “Partner of the Year” award 2014. This recognition culminates a successful year of mutual collaboration succeeding to the last year’s award as “Service Provider of the Year” and the achievement of a common vision: excellence, innovation and quality.

Both companies have been working hand in hand for many years now in order to deliver cloud-based services to the local market. By providing a flexible, secure and high-performance platform, NetApp’s and Telindus’ combined strengths allow companies to focus on their core business.

“We are very proud of this confidence vote from NetApp for the second year in a row. This award testifies of the work accomplished in collaboration with our strategic partner, aiming at one single objective: deliver added value solutions to our customers. Last year, our ambition was to achieve this goal and today we are very proud to have reached it and to see our efforts rewarded as “Partner of the Year”. Above all we wish to thank our customers who saw in us a partner capable of understanding their challenges and to align NetApp technological solutions to their needs. ”, says Jean Calçada, Partner Contract Manager at Telindus Luxembourg.

“After demonstrating its ability to build up strong cloud services, Telindus, who has traditionally been a very strong partner of NetApp, has again proven to have an impressive services track record as well as an outstanding business result. It has shown strong growth and near flawless execution. It is the key for our joint success in Luxemburg and this reward recognizes a very strong year delivering great customer outcomes”, says Derrick Struys, Area Partner Manager BeNeLux at NetApp.

At the annual Golden-i ceremony, Telindus received the EuroCloud Luxembourg award for the best “Infrastructure-as-a-Service” platform on the market.

The 7th edition of the Golden-i Gala & Awards was held before an audience of 700 guests at the Casino 2000 in Mondorf-les-Bains on Thurdsday the 15th of May 2014. The motto of this event, placed under the patronage of Xavier Bettel, Prime Minister and Minister of Communications and Medias, was the reassertion of Luxembourg as a worldwide ICT reference.

During its 4th edition, the EuroCloud rewarded the IT professionals across 5 categories: “Best IaaS / PaaS on the market”, “Best Cloud service for the public sector”, “Best SaaS on the market”, “Best innovation and business potential”, “Best business impact achieved by Cloud Services”. Telindus was thus rewarded with the “Best IaaS / PaaS on the market” for the attractiveness of its actual Cloud offer, the performance of its platform (datacenter and connectivity), the quality of the offered services and the compliance of its offer concerning data security and privacy.

Through this award, the jury particularly praised the Wallenborn success story. Wallenborn, a key player in the world of transportation in Europe and Scandinavia, selected Telindus Telecom as
preferred partner for its Cloud Computing and Connectivity solutions in 2013. Faced with the increasing development of its activities, the company had a real need for security and flexibility. Telindus thus transferred Wallenborn’s entire IT infrastructure in its Cloud (“U-flex” solution). The quality of Telindus Telecom’s services and expertise made the difference. So, today, Wallenborn benefits from a stable IT environment and can rely on Telindus.

This 7th award within 3 years since the launch of its offer consolidates Telindus’ leading position as a Cloud Computing provider.

The EuroCloud Luxembourg awards, created in 2009 by IT professionals, aim to encourage innovation and development of “Cloud” offers in Luxembourg. Through this award, Telindus once more gains visibility and positions itself as an innovative company. Thanks to this award, Telindus will have the privilege to participate in the EuroCloud European Awards on September 30th, 2014.

Belgacom has just published its Annual Report 2013. True to the principles of an “e-enterprise”, we have driven the digital experience even further forward with simplified navigation and the possibility of sharing excerpts or articles of the Annual Report via the social networks. And of course, it is optimized through and through for both PCs and tablets. Discover it now on http://annualreport.belgacom.com.

The talent, the enthusiasm and the commitment of our 15,000 employees are our greatest asset. It was therefore natural to put them in the spotlight this year. As you read on, you will discover a number of co-workers who have contributed to the success of our company in 2013, through key projects or their day-to-day work.

Are you interested only in specific chapters? You have direct access to the sections on strategy, networks, human resources, customers and focus points such as cyber security.

Telindus Telecom always stands beside its half-a-world-away customers
Luxembourg, March 31, 2014 – Telindus Telecom has just signed a strategic partnership with eASPNet, the renowned Taiwanese datacentre operator. This agreement enables all European Telindus Telecom clients to expand their presence to the Asian continent.

“We have chosen a datacentre that offers a 99.999% availability, which is the equivalent of a Tier 3+. Furthermore, the datacentre is also ISO 27001 & 27011 certified, which reflects eASPNet’s will to provide highly secure services” says Daniel Soriano, International Business Developement Manager.

eASPNet is also the main Internet exchange point in Taiwan. It offers national and international internconnections with numerous operators such as AT&T, Sprint, BT, PCCW, Singtel.

It is all about achieving a datacentre capacity exchange between eASPNet and Telindus Telecom and thus expand the offer to the european market for the former, and to the Asian market for Telindus.

“We look forward to this partnership which bodes many others, as we wish to propose a more comprehensive hosting offer to other continents. In fact, we realise these agreements so as to meet our customers’ increasing needs to expand our offer beyond the Grand-Duchy. The difficulty lies in choosing the right partner that will meet the needs of our clients wishing to establish themselves outside Europe. eASPNet quickly emerged as the right choice, as it is serious, reliable and flexible.” says Gérard Hoffmann, Chairman & Managing Director at Telindus Luxembourg.
“We have very demanding clients both in terms of service quality and team availability. By choosing Telindus Telecom, I am certain that we will succeed with the expansion of our offer to Europe.” concluded Jackson Wu, Chairman at eASPNet

About eASPNet
eASPNet Taiwan Inc. was officially inaugurated in December 2000. Our IXC Data Center located at Neihu District, Taipei. Our location was carefully chosen to provide our customers first line of defense against natural disasters like earthquake and floods. Not only a first class Data Center in Asia, eASPNet is proud to be the Tier 1 Internet/Submarine Cable landing hub of Taiwan and housing world renowned carriers as their Asia POP. AT&T, Sprint, BT, PCCW, SingTel and more…With interconnection to domestic and overseas carriers, eASPNet IXC offers a high reliability, flexible scalability, and the most secure international bandwidth environment to our customers. As a data center with 99.999% high reliability and high utilization, including NOC (Network Operation Center) provides 24x7 monitoring services and technical support for every equipment in the data center. eASPNet’s IXC data center was certified as an international professional standard by TruSecure and receive ISO27001 & 27011 certifications in year 2012. We are proudly to become the first in Asia to pass the certification. In July 2012, eASPNet launches GWS (Global Web Service), a cloud computing application platform that provides customers an easily implementing cloud services with multiple and flexible choices. In December, we exclusive distribute a virtual desktop application- gCloudGate (DaaS), which is a perfect solution for small-medium enterprise and the educational market. eASPNet’s cloud solutions can achieve the idea of cloud computer that centralized management, sharing resources, helps reduce costs and human resources and maximum the usage of both hardware and software. In 2013, eASPNet unfolded its global cloud service networks by expanding the market to U.S., German, Luxembourg, China, Mexico, South America, China,Luxembourg, and Okinawa Japan.

Luxembourg, February 24, 2014– Telindus Luxembourg is proud to announce its partnership with Wallenborn, a key player in the world of transportation in Europe, Scandinavia, and recently also in the Gulf States. Responsivness of Telindus teams and its “end-to-end” solution have greatly influenced the choice of Wallenborn.

Specialized in air freight, in high value and conventional cargo, the company has extended its expertise to the Cold Chain sector and more particularly to the transportation of pharmaceuticals under controlled temperatures, and has obtained a GDP certification (Good Distribution Practices). In addition to this innovation, Wallenborn applies monitoring and geofencing technologies allowing a surveillance team to follow the vehicle fleet in real time 24h/24 and receive alerts in case of route and time deviations, temperature excursion or opening doors. These innovations and certifications require working with a solid IT and connectivity provider that facilitates and enhances technology convergence and customer interface.

Having already experimented cloud computing with two different providers, the challenge for Wallenborn was to trust a unique partner for outsourcing as well as connectivity and ICT resources. With the evolution of the market and of Wallenborn’s ambitions, a reliable IT solution was needed. The priority was to find a supplier able to provide the needed security and a 24/7 support. Moreover, the challenge also demanded the transfer from two partners to a single one. Telindus rapidly established itself as THE only one capable of responding to Wallenborn’s Cloud and Connectivity needs.

Telindus responded to the challenge by setting up a global Cloud and connectivity solution, both nationally and internationally. Wallenborn’s entire IT infrastructure is now managed in Telindus Telecom-s “U-flex” Cloud and benefits from a 24h/24 accessible service desk. If the transfer of the IT environment to Telindus was a sensitive step in the data migration, this operation could take place efficiently with full respect of the imposed deadlines and a near-instant information changeover, without impact on the employees’ activity.

Wallenborn today achieved improvements in flexibility and cost optimization, which allows the development of new markets through a real added value. The company can count on a reliable and responsive partner now has a single point of contact and a stable environment.

“The entire IT branch has been entrusted to Telindus, who is one of the most reliable partners providing a 24h/24 monitoring of our data and who has all necessary certifications to reassure our customers˝ explained Paul Salhani, Chief Financial Officer de Wallenborn.

“We are extremely pleased by this partnership because the transaction allowed Wallenborn to focus all its energy and skills on its core business, keep innovating and thus obtain new certification levels”, said Franciane Gazzini, Account Manager chez Telindus. 

About Wallenborn
The Wallenborn company was created in 1920. It has about 500 employees in Europe, Scandinavia and the Middle East and owns a fleet of more than 350 TSR (Trucking Security Requirements) certified trucks. Wallenborn has a TAPA TSR certification at levels 1, 2 and 3 and also AEO (Authorised Economic Operator) and GDP certifications.

This service agreement, with a strong commitment over the next 7 years, represents one of the most important projects in the history of Telindus Luxembourg.

Luxembourg, January 28th, 2014 – At the end of 2013, an agreement was reached to find an industrial partner for ADTS. The Luxembourg company, founded in July 2006, is now called Innovative Solutions for Finance (IS4F) and is responsible for the installation and management of ICT infrastructure for its clients.
IS4F has teamed up with Telindus, specialised in the fields of telecommunications and storage, who will be its key partner for the management of both technological areas.
Among the IS4F clients, you find the Banque Internationale in Luxembourg (BIL), Belfius Insurance, Belfius Bank, Dexia Credit Local SA, Dexia SA/NV and IWI International Wealth Insurer.

“We meet this challenge with enthusiasm, confidence and pride, as the opportunities it brings for the Belgacom group are numerous. We will strengthen our leading position by acquiring new market shares both in Luxembourg and Belgium”, says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg.

This unprecedented project offers a strong growth potential to the company, be it in terms of turnover and personnel growth.
Many Telindus employees are already deployed on this large project, the aim being to leverage expertise and skills to meet the client’s expectations.
Moreover, so as to compensate the mobility of resources required by the project, a recruitment programme has been developed and will soon welcome new employees.
Together with the staff actually in place at IS4F in charge of the telecommunications and storage areas, we will deliver the expected services.

“I am deeply convinced that positive synergies will grow from this collaboration, in order to carry out the important mission we’ve been entrusted with”, adds Gérard Hoffmann.

Alongside the human resources development and financial opportunities, several technical challenges are emerging. This historical project will include several phases, the aim being that the clients benefit from optimised environments and costs as well as increased performances at the end of the first transformation phase.

“We are engaged in a very high quality services delivery agreement and as such, the whole of Telindus is mobilised to contribute so as to make this project a success throughout its duration”, concludes Gérard Hoffmann.

elindus Telecom is proud to announce that it has been awarded the title of “Cloud Computing Provider of the Year” 2013 by a panel of 57 CIOs from the sectors of Industry, Finance, Services, Public Works, Retail, Public Transport, Logistics and Public services. This is the 5th award won by Telindus for the quality of its cloud solution in less than 3 years.

The IT One 2013 Gala, which took place at the new Luxembourg-Kirchberg conference centre on December 4th, 2013, culminated in the Luxembourg ICT Awards, after a dinner which was attended by more than 600 ICT professionals.
The “Cloud Computing Provider of the Year” award is given to a company specialised in cloud computing which has shown particular excellence through its innovative solutions and its exceptional performances. The main assessment criteria include innovation, customer satisfaction, price competitiveness, security, interactivity and ease of use / interface ergonomics.

“We are very proud of this award, which rewards our ongoing efforts to develop new solutions that are in tune with our clients’ needs and supported by the best experts” says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg. “The switch to Cloud Computing has become inevitable in order to foster optimal flexibility and reduce companies’ costs. The main question is to find the right partner whom you can count on. We are delighted to see that through this award, for the third year in a row, the decision-makers in the ICT industry have renewed their trust in us” he affirms.

“EuroCloud Luxembourg Award in May 2011 and 2012 and Cloud Computing Provider of the Year in December 2011, 2012 and 2013: our values have remained the same: Innovation, Passion, Know-how.”

Collaborative and unified communication tools through an advanced and secure Cloud platform

Luxembourg, December 02, 2013 – Telindus and Cisco are proud to announce their partnership with the launch of a joint solution, U-touch, which provides a state-of-the-art and secure Cloud platform for unified communications.

Companies from all sectors of the Luxembourg economy, ranging from SMEs to enterprise customers, will benefit from this new platform.

Following a five-year plan of strategic reorientation and investments started in 2011, Telindus Luxembourg has decided to partner with Cisco, the worldwide leader in networking and communications.
“This partnership is really important to us as our existing customers will directly benefit from it: as a matter of fact we will meet the market’s demands in terms of flexibility, mobility and cost reduction. It also enables us to offer key collaborative features such as unified and instant messaging, HD video conferencing, office and applications sharing on a single platform. What makes our solution stand out, is that we are bringing in our expertise and strong ICT know-how as an integrator, and Cisco brings in its undisputed leadership in advanced communication platforms”, explains Gérard Hoffmann, Chairman and Managing Director, Telindus Luxembourg.

A number of key advantages

As a result of a successful combination between advanced collaborative tools, delivered by a powerful cloud platform,
U-touch allows companies to benefit from a number of advantages:

Cost saving: Companies can reduce infrastructure costs (CAPEX).
24/7 support: The technical support is available around the clock. Upgrades are managed centrally, in the cloud.
Agility & Flexibility: Communication tools always in line with business needs.
Compatibility with existing structures and systems.
Scalability: Easily manage changing number of users.
Security: The platform is managed by an accredited Professional of the Financial Sector (Telindus).
“The Cisco unified communications applications associated with the Telindus cloud platform create an efficient and secure environment. Our solutions are based on next generation technologies and current business needs. We have noticed that more and more companies, even in the financial and banking sectors, usually well known for their reluctance to outsource technology, are looking into external cloud solutions. What they need is strong and performing collaborative tools that will enhance their mobility, flexibility and are real time savers”, says Romain Siebenaler, Country Manager, Cisco Luxembourg.

Two musts: Video on Demand and immersive TelePresence

The use of video in the workspace is a growing trend that enables companies to communicate more easily with customers located both in and outside Luxembourg. One of the tools proposed by U-touch is Video-as-a-service. The video call can be delivered to any type of screen and mobile device. “The immersive TelePresence service is a must for companies looking to save time and travel costs. You can conduct meetings across the globe with colleagues as if you were all in the same room “, adds Jacques Ruckert, Director Products and Solutions, Telindus Luxembourg.

For more information on U-touch and how it can help you improve your professional communications, please go to: www.u-touch.lu

Telindus Telecom deployed Alcatel-Lucent’s Integrated DDoS Solution to protect services and customers from an increasing number of ‘denial of service’ attacks

Luxembourg, November 19, 2013 – Telindus Telecom, the first global alternative operator in Luxembourg, has successfully deployed cyber-security technology from Alcatel-Lucent (Euronext and NYSE: ALU) designed to protect against the growing threat from ‘distributed denial of service’ (DDoS) attacks.

During such attacks, hackers seek to overwhelm cloud and network infrastructures with huge volumes of traffic. Alcatel-Lucent’s solution – jointly developed with Arbor Networks, a leader in network monitoring and security solutions, and comprising Alcatel-Lucent’s IP routers and Arbor’s Threat Management System - enables Telindus to intercept and eliminate DDoS traffic at the ‘edge’ of its network, before it reaches critical infrastructure or its enterprise customers.

Key Facts:

Securing the network and delivering ‘clean’ Internet services at high scale has become a critical element of a carrier cloud strategy at a time when DDoS attacks against customers are a top concern for service providers and customers, alike.
Arbor’s TMS software, integrated with Alcatel-Lucent’s IP routers, deployed at the Internet peering points, dramatically reduces the impact of such attacks.
Alcatel-Lucent and Arbor Networks combined solution allows service providers to deliver DDoS protection as a service from the same platform as virtual private network (VPN) and business Internet services, with minimal incremental investment.
As part of The Shift Plan Alcatel-Lucent is developing its activities in the cyber-security segment, as the company increases its overall specialist focus on IP Networking and Ultra-Broadband Access.
“DDoS has emerged as an incredibly resilient and innovative attack vector. A cloud-based service to handle DDoS attacks is a highly valued service differentiator because many businesses do not have the skill-set or resources to keep up with this rapidly escalating threat on their own.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg.

“Denial of service attacks are a serious concern and have the potential to bring down Internet Data Centers as well as large business or government networks for significant periods of time, which obviously has a detrimental impact on productivity and delivery of services. The faster we can identify and isolate the problem, the sooner everyone can get back to their business. By building Arbor’s TMS into our service routers, we’re essentially moving the defensive perimeter out to the ‘edge’ of the provider’s network – in effect stopping the criminals at the border before they can infiltrate enterprise premises, or damage the provider’s network. ” said Luis Martinez Amago, President of Alcatel-Lucent’s EMEA region.

“DDoS attacks are getting much more complex, aided in large part by readily available tools and inexpensive services that are in the business of launching attacks. Attacks are also getting larger both at the high end, and on average. The more providers can do to layer protections and move mitigation to the edge of their infrastructure, the better it is for everyone.” said Colin Doherty, President of Arbor Networks.

About Arbor Networks
Arbor Networks, Inc. is a leading provider of network security and management solutions for enterprise and service provider networks, including the vast majority of the world's Internet service providers and many of the largest enterprise networks in use today. Arbor's proven network security and management solutions help grow and protect customer networks, businesses and brands. Through its unparalleled, privileged relationships with worldwide service providers and global network operators, Arbor provides unequalled insight into and perspective on Internet security and traffic trends via the ATLAS® Active Threat Level Analysis System. Representing a unique collaborative effort with 270+ network operators across the globe, ATLAS enables the sharing of real-time security, traffic and routing information that informs numerous business decisions.

About Alcatel-Lucent (EURONEXT PARIS AND NYSE: ALU)
Alcatel-Lucent is at the forefront of global communications, providing products and innovations in IP and cloud networking, as well as ultra-broadband fixed and wireless access to service providers and their customers, enterprises and institutions throughout the world. Underpinning Alcatel-Lucent in driving the industrial transformation from voice telephony to high-speed digital delivery of data, video and information is Bell Labs, an integral part of Alcatel-Lucent and one of the world’s foremost technology research institutes, responsible for countless breakthroughs that have shaped the networking and communications industry. Alcatel-Lucent innovations have resulted in the company being recognized by Thomson Reuters as a Top 100 Global Innovator, as well as being named by MIT Technology Review as amongst 2012’s Top 50 “World’s Most Innovative Companies”. Alcatel-Lucent has also been recognized for innovation in sustainability, being named Industry Group Leader for Technology Hardware & Equipment sector in the 2013 Dow Jones Sustainability Indices review for making global communications more sustainable, affordable and accessible, all in pursuit of the company’s mission to realize the potential of a connected world. With revenues of Euro 14.4 billion in 2012, Alcatel-Lucent is listed on the Paris and New York stock exchanges (Euronext and NYSE: ALU). The company is incorporated in France and headquartered in Paris.

The 10th edition of the “2 Stonne Velo Kirchberg” organized by the François-Elisabeth Foundation (FEF) together with the Rehazenter took place on the 12th of July around the Kirchberg Hospital site and gathered 150 voluntary cyclists.

“2 Stonne Velo Kirchberg” is a relay race event open to all cyclists over 10 years old. The aim of this competition is to complete as many laps as possible (one lap length is 1,7km) within 2 hours.

Telindus, represented by 2 teams “Telindus 1” and “Telindus 2” consisting of Denis Souchon, Eric Cardillo, Yann Laborda, Sandra Parracho, Olivier Trientz and Dorothée Perrin achieved 48,43 km in a joyous and relaxed atmosphere. We would like to emphasis the strong performance of Eric Cardillo who achieved 70 km.

Telindus is proud to rally behind François-Elisabeth Foundation together with the Rehazenter to support two non-profit organizations by participating to the Bike ride. The funds collected will be donated to the non-profit organization « Recherches Scientifiques Luxembourg a.s.b.l. » which promotes the cancer research within the Grand-Duchy and contributes to the research activities of the “Laboratory of Molecular and Cellular Cancer Biology, Kirchberg Hospital”.

The funds will also be donated to the non-profit organization medical training project of the “FEF” with the Christian Solidarity International a.s.b.l. NGO at the Rema Hospital in Burundi.

he 4th edition of the Finance Run & Walk by Bradesco took place at the 2nd of May and gathered more than 240 runners and walkers in the Kockelscheuer Park in Luxembourg.

The sportive and social event dedicated to the professionals of the financial sector in Luxembourg goes beyond a sportive competition by causing an ambiance of Team building and Networking.

Our team the “ Wonder Women Team “ consisting of Gram Eva, Mathieu Christelle and Gazzini Franciane, achieved an honorable run and driven by team spirit they allocated their strength, their dynamism and their energy in this competition.

With a score of 00:13:32 on the 1st lap, Eva Gram achieved the best performance of the women category and ranked 1st on 21 runners.

Telindus is even more proud to support the non-profit organization CARITAS Luxembourg by its participation in this event.

New version of our iPhone/iPad
Luxembourg, April 29 th 2013 - The new version of our iPhone/iPad application has just been published!
It incorporates many new features, including an iPhone 5 compatibility, new tests (more than 1500 questions!), etc ... !

Telindus has been chosen by Cactus, 3rd largest private employer in Luxembourg and reiterates its confidence in the solutions proposed by Telindus Telecom.

Nowadays, Cactus consists of 2 hypermarkets, 11 supermarkets, 6 Cactus market convenience stores, 2 Cactus Hobbi and 18 Cactus Shoppi grocery stores, a catering branch, a catering service and a major food products factory. This vast production and points of sales network needs to be interconnected by an innovative and reliable technology, which addresses the permanent concern for service quality for its customers and employees, and minimizes the impacts of a service interruption.

The challenge for Cactus consisted in the creation of a second redundant infrastructure system on a remote site. The two datacenters, one in Bertrange and the other one in Windhof’s new buildings, are at the heart of Cactus’ network. For obvious security and 24h/24 on 7d/7 service continuity reasons, their interconnection must be realized via two entirely distinct paths. The diversity of the group’s activities, from the production to the sale in stores, also imposes a particularly ambitious “Recovery Point Objective“ (RPO) and “Recovery Time Objective” (RTO).

Telindus’ solution consists in a combination of integrator and operator services. This solution integrates the passive Optic Fiber furnished by Cactus on one hand, and Telindus Telecom’s network on the other. The whole, activated by ADVA Optical Networking branded equipment, is supervised and run by Telindus Telecom teams, thus offering Cactus service qualities and a unique Service Level Agreement (SLA). Today, Cactus benefits from a flexible solution that ensures an efficient cost control, which is scalable, highly secure and perfectly integrated in the existing environment. The advantage of a single point of contact for all components and services necessary to the Ethernet and Fiber Channel services, including the group’s passive Optic Fiber, offers Cactus complete peace of mind and guaranteed associated services. This new connectivity service now operates as an extension of the outsourcing services already provided by the same Telindus division.

“Telindus has managed to distinguish itself by a powerful solution, particularly by taking the integration of our existing passive fiber network into account. The suggested solution also allows further flexibility on the future evolution of our group’s connectivity needs. Ours will thus be a long term partnership” explained Jean Gavroy, IT Director of Cactus.

“Only an operator backed by an integrator’s skills and agility would have been able to meet our client’s needs with a seamless solution. We are particularly proud of this expression of confidence”, said Yannick Freyermuth, Account Manager by Telindus.

About Cactus
The first Cactus store was created in 1967. With some 4 000 employees and 2 hypermarkets, 11 supermarkets, 6 Cactus market convenience stores, 2 Cactus Hobbi and 18 Cactus Shoppi grocery stores, the Cactus group is the 3rd largest private employer in Luxembourg. This family enterprise is highly diversified, with malls, hyper-and supermarkets, a restaurant branch and a catering service, a major food production branch, a coffee roasting plant and its own advertising agency. In an increasingly globalized world and in a competitive environment marked by foreign multinationals, Cactus is undoubtedly one of the brands most attached to the image of Luxembourg and its citizens. Both in terms of customers and commercial partners, Cactus is deeply related to the country that has given birth to it. Cactus makes it a point of honor to distinguish itself through its offer in fresh products, through the largest selection of local products and superior quality, and finally, through its societal commitment.

In 2012 Telindus Luxembourg confirmed its indisputable position as leader in the field of cloud computing through its operator brand Telindus Telecom. Recognized through four awards since it was launched, Telindus Telecom has enabled more than 89 customers to benefit from its shared ICT services.
With continued investments in business connectivity as enabler Telindus Telecom has launched U-cloud, a self-service virtual data-centre to address a broader and growing cloud market.

Telindus Luxembourg pursues its five-year plan by positioning its operator brand Telindus Telecom as the indisputable leader in the Luxembourg market for cloud solutions. Business connectivity also constitutes a rapid source of growth.
In 2011, the strategic reorientation plan called for investments of €20 million in the period to 2015. Investments made in the first two years of the plan have so far made it possible to offer connectivity services covering the main business areas and bringing together practically all the country’s data-centres, as well as a highly secure shared cloud platform with very high availability. Telindus Telecom’s customers can thus rely on various services (U-touch, U-flex and U-free) covering the entire range of ICT requirements.

With four awards received in the past two years, Telindus Telecom is the best-known brand in Luxembourg for the quality of its cloud-based services. In 2011 and 2012 a panel of 50 CIOs voted the company “Cloud Computing Provider of the Year”, while in the same two years EuroCloud Luxembourg twice presented awards for “Best Case Study Example of Cloud Services for the Private Sector”.

Telindus Telecom has doubled the number of customers for cloud computing and connectivity (from 46 in 2011 to 89 in 2012). In order to respond to the strong market demand for these new solutions, the recruitment drive that started in 2011 was continued in 2012, with 30 new employees and experts taken on board. The growth of these new activities also enabled Telindus to post a 2.6% increase in total revenues.

“We are perfectly in line with the plan we drew up two years ago, and indeed the number of new customers is actually ahead of our expectations. We were the pioneers in 2011, and now we’ve established a lead that we wish to maintain. For that reason we will offer new solutions in step with our customers’ needs and developed by the best experts,” says Gérard Hoffmann, Chairman and Managing Director.

U-cloud: the latest addition to a range of four innovative solutions
Telindus Telecom has consolidated its leader position by replicating in Luxembourg a cloud platform already proven in Belgium by its parent company Belgacom, offering cloud computing in self-service mode: Telindus Telecom U-cloud.

Telindus Telecom U-cloud thus becomes Luxembourg’s first global cloud solution in self-service mode, allowing businesses to create for themselves a real virtual data-centre by means of a simple Internet interface.

“This new product completes an already well-filled portfolio of solutions, filling a gap that Telindus Telecom did not yet cover. Simple to use, not requiring any commitment, extremely competitive in terms of price, it can be tested using a “try & buy” formula. U-cloud is suitable both for major corporates and SMEs, provided they have a minimum of technical skills,” comments Christian Haux, Manager, Sales & Marketing.

U-cloud is the ideal solution for businesses wishing to have almost immediate access to computing power and storage capacity exactly tailored to their needs, while at the same time retaining the flexibility to be able to expand or reduce it at any time. Whether requirements are for running production facilities or carrying out tests and developments, whether permanently or temporarily, and wherever you are in Luxembourg, Telindus Telecom U-cloud will respond perfectly to the request.

“With U-cloud, each business can choose, depending on its needs and usage, from three formulas: a pay-as-you-use model, a monthly all-in subscription system or a hybrid model. The pay-as-you-use formula is great for peaks in usage, whereas the subscription system lends itself more to regular steady usage,” explains Jacques Ruckert, Manager, Products & Solutions.

Telindus Telecom is proud to announce that it has once again been chosen by a jury of 50 CIOs as the "Cloud Computing Provider of the Year". Since three years now, Telindus keeps collecting awards, firstly by being certified "ICT Company of the Year" in 2010 and then by being rewarded as much as 4 times for the quality of its cloud solution between 2011 and 2012.

The ceremony took place at the New Conference Centre in Luxembourg-Kirchberg during the “Luxembourg ICT Awards Dinner on the 4th of December”.

The Luxembourg ICT Awards were set up to spread the best practices, emulation and the CIOs’ acknowledgement of the best market solutions.

The “Cloud Computing Provider of the Year” award honours companies specialised in the Cloud, which have excelled through their innovative solutions and outstanding performances. The main evaluation criteria are based on innovation, customer satisfaction, competitiveness, security and interactivity.

This award has been delivered personally to Gérard Hoffmann, Chairman and Managing Director at Telindus Luxembourg. “We are extremely proud of this award, which recognises our innovative development strategy underpinned by the investments we have made in our infrastructures, the creation of jobs and the strengthening of our “IT-as-a-Service” solutions portfolio.” he says. “The transition to Cloud Computing, which is inevitable for the increase of productivity, can only be achieved with a reliable partner. Receiving this award for the second year in a row, confirms the trust that the decision makers place in us as the undisputed market leader.” he adds. “Thanks to a customer-centric approach, we are the ideal partner to assist them in their attempt to evolve towards Cloud Computing.” he concludes.

Telindus Luxembourg a reçu en main-propre, jeudi 04 octobre, par Bureau Veritas Certification, sa recertification ISO 9001 : 2008. Telindus montre ainsi que sa démarche qualité est et reste depuis de nombreuses années une priorité.

Dans les locaux même de Telindus Luxembourg à Strassen, mesdames Nadine Henrard, Office Manager & Senior Customer Support Officer et Catherine Bioul, External Sales Representative de Bureau Veritas Certification ont remis ce certificat à Romain Cuvelier, Quality manager de Telindus, en présence de membres de la direction.

Madame Henrard a pris la parole afin de « féliciter Telindus pour l’engagement de toute l’entreprise dans l’amélioration perpétuelle de son système qualité.» Et de conclure : « Depuis que nous suivons Telindus, d’intégrateur à acteur majeur du Cloud Computing, nous sommes impressionnés par la motivation de leurs équipes et leur rapidité de correction. »

9 ans après la première remise du certificat ISO 9001 : 2000, Telindus voit encore sa politique qualité récompensée. Cette norme ISO 9001 : 2008, fondée sur 8 principes de management (l'orientation client ; le leadership ; l'implication du personnel ; l'approche processus ; la gestion par approche système ; l'amélioration continue ; l'approche factuelle pour la prise de décision et les relations mutuellement bénéficiaires avec les fournisseurs) remet le client au sommet de la pyramide.

Dans un souci permanent et croissant d’une connaissance client 360°, Telindus est fière d’être recertifiée ISO 9001 car celle-ci réassure aux yeux du marché la qualité de ses produits et services.

A propos de Bureau Veritas Certification
Créé en 1828, Bureau Veritas Certification est un leader mondial des services d’évaluation de conformité et de certification. Ils aident leurs clients à améliorer leurs performances, en offrant des services et des solutions innovantes pour s'assurer que leurs actifs, produits, infrastructures et processus répondent aux normes et réglementations relatives à la qualité, la santé, la sécurité, la protection de l’environnement et la responsabilité sociale. Bureau Veritas Certification est reconnu et accrédité par les plus grands organismes nationaux et internationaux.

Telindus Luxembourg is proud to announce its partnership with Big Fish Games and Nexon. Big Fish is a worldwide heavyweight in the casual game sector and Nexon is a leading publisher of Massively Multiplayer Online (MMO) games. Both companies have chosen Luxembourg as the site for their European office (business management, marketing and also billing regarding Nexon), as well as a central location for their datacentre.

These two leading actors want to take their lion’s share of the growing European online games market, which is marked by developed infrastructure and numerous opportunities for attracting an active core community of players.

“We are delighted to have been selected by Nexon and Big Fish Games to provide them with our competitive datacenter and end-to-end ICT and connectivity solutions. Both companies’ managements chose us to assist them in their development of the European market. We are unique in offering leading technical solutions combined with the advantage of a single point of contact and a flexible approach.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg, adding: “We are also the only ones to have the core presence both in Luxembourg and abroad so as to answer to our international customers’ requirements”.

"The decision to partner with Telindus Telecom is based on their 360° approach, the quality of the company’s services as well as the expertise and flexibility of the whole team.” said Paul Farral, the Vice President of Operations of Big Fish Games.

"We entered the Tokyo stock exchange at the end of 2011, so it became mandatory to choose a partner we trust in. Telindus Telecom has the power of an international actor linked to the agility of a local market expert. The highly secured platform, the expertise and the responsiveness of the Telindus Telecom’s team definitely convinced us.” said Sungjin Kim, the CEO of Nexon Europe.

About Nexon
Nexon provides the best excitement and experience to the world with various entertainment business based on games. Nexon has become the Global Fun Leader as a unique and exciting game creator, as a service leader that puts customer value first, and as a business partner that promises mutual success. Established in 1994, NEXON developed the world’s first graphic MMORPG, ‘The Kingdom of the Winds’, and ever since, with its diverse and well-received titles, NEXON has quickly become one of Korea’s leading publishers of online contents. NEXON has an extensive catalog of games to reach players of all ages, interests and regions of the world, and promises to bring them the most enjoyable online excitement ever experienced. NEXON, as an online entertainment aggregator, facilitates every process of game publishing, from funding to commercial launching, and provides top-quality solutions for a successful business. Established in March 2007, NEXON Europe Limited began its success story with the introduction of the worldwide hit MMORPG “MapleStory” to the European audience. Governing all operational, business, marketing and PR activities for NEXON’s European business, NEXON Europe quickly became a leading publisher of online contents with millions of enthusiastic players across Europe.

About Big Fish
Founded in 2002, Big Fish is the leading online marketplace for premium casual games. Through its proprietary, data driven platform, millions of consumers seeking immersive, relaxing entertainment easily discover and purchase premium casual games created by Big Fish’s network of more than 500 development partners and in-house by Big Fish Studios. Renowned for offering A New Game Every Day! ® on www.bigfishgames.com, the company offers thousands of games on multiple platforms -- PC, Mac, mobile phone, and tablet. Big Fish’s websites, games, and customer service are available in ten languages – Danish, Dutch, English, German, French, Italian, Japanese, Brazilian Portuguese, Spanish and Swedish – and its games are sold in more than 150 countries. The company is headquartered in Seattle, WA, with regional offices in Oakland, CA; Cork, Ireland; Vancouver, Canada; and Luxembourg.

Telindus Luxembourg is proud to announce that it has been honoured, for the second time, by EuroCloud Luxembourg with the “EuroCloud Luxembourg Awards” which recognizes the best Cloud Computing customer reference in the Private Sector. This
strengthens its position as Luxembourg’s N°1 for Cloud Computing solutions. The customer “Compagnie de Construction Luxembourgeoise” (CDCL) benefits from Telindus Telecom’s global Cloud and connectivity solutions that provide them with all the ICT services, including telephony,
from the cloud platform.

The ceremony took place at the Neumünster Abbey in Luxembourg, under the patronage of François Biltgen, Minister for Communications, at the Golden-i Awards & Gala event on May 10, 2012.

Following the success of the first contest last year, EuroCloud Luxembourg, the association of the Luxembourg Cloud Computing and SaaS industry and member of the pan-European EuroCloud network, launched its second edition of the “EuroCloud Luxembourg Awards” with four categories: “Best Start Up”, “Best Cloud Service Product”, “Best Case Study Example of Cloud Services for the Private Sector”, “Best Case Study Example of Cloud Services for the Public Sector”. Among 8 competitors, Telindus was awarded with the “Best Case Study of Cloud Services for the Private Sector”. This award distinguishes companies whose underlying business approach fosters a broad and comprehensive use of Cloud services in that sector. Telindus Luxembourg won thanks to the attractiveness of the offered services, the achievable benefits and competitive advantage for the customer, as well as new and pioneering marketing and sales concepts.

“We are very proud of this award which rewards our ongoing innovative growth strategy that includes continually investing in infrastructure and staff and strengthening its «IT-as-a-Service» range of solutions. It is a success shared with CDCL that rewards our common effort and our
reliable relationship. In January 2012, CDC became CDCL with a new headquarter and new technologies, but it kept the same partner, which is a great honor. The most important thing for us is to enable decision-makers to address the challenge of innovation, in order to stay competitive and to ensure long-term growth.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg.

The "EuroCloud Luxembourg Awards" is a unique opportunity to help increase the visibility of innovative companies in the field of Cloud Computing and SaaS and to help set up a market for those applications in Luxembourg and all over Europe. Winners of the “EuroCloud Luxembourg
Awards” will also be considered automatically for the “EuroCloud European Awards 2012” alongside competitors from other European countries. Winners of the local award programs will be presented at the “European EuroCloud Congress” October 27/28, 2012 in Luxembourg and there
they will compete to get the European EuroCloud Awards.

Telindus Luxembourg continues to establish its ground-breaking cloud and telecom services through Telindus Telecom. Its growth strategy includes continually investing in infrastructure and staff and strengthening its «IT-as-a-Service» range of solutions. This strategy aims to enable local decision-makers to address the challenge of innovation, in order to stay competitive and to ensure long-term growth.
A winning strategy proven by double-digit growth

Telindus belongs to a select group of market leaders who have a clear vision of where they want to be, and invests accordingly. The strategic realignment initiated in 2011, which was based on an investment plan of 20 million euros
over five years and the development of new next-generation cloud and telecom services under the Telindus Telecom brand, has materialized much sooner than anticipated.

Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg says: “Telindus’ strategy is paying off, both in terms of the quality of our services and with the acquisition of new customers. We’ve seen a considerable increase in our market share linked to the bundled telecom offering, and an increase in turnover too. As part of our five-year plan, we aim to achieve a 15 to 20-per-cent market share in the enterprise market.”

Over the last year, Telindus Luxembourg has seen its turnover climb 13 per cent and, for the first time in its history, pass the 70 million mark. This growth is largely due to an increase in revenues from the provision of new services, such as telecom, data centre and cloud services. To support this strong growth, Telindus ran a recruitment campaign, taking on an additional 50 industry professionals.

In 2011, more than 40 new customers chose Telindus to manage their infrastructures, hosted their ICT environment within its data centres or made use of its telecoms links.
Innovative, high-quality services: going the extra mile to become the preferred telecoms operator for businesses

Thanks to a series of major investments and a corporate culture that focuses on innovation and customer service, Telindus is now able to position itself as a telecom operator that offers the highest level of service and access.

Christian Haux, Commercial & Marketing Director of Telindus Luxembourg, says: “The benchmark has been set. Telindus has won over many business decision-makers thanks to its ability to listen to their requirements and understand the challenges they face. Telindus aims to stand out from the crowd by providing high-quality end-to-end services, supporting its customers in their growth over the long term.”

Countless Luxembourg firms of all sizes and from various industries have put their faith in Telindus Telecom to lead them into the cloud era. This includes, most notably, companies and organizations from the financial sector such as ABN Amro Luxembourg, l’Association Luxembourgeoise des Fonds d’Investissement (Luxembourg Investment Funds Association), l’Institut de Formation Bancaire Luxembourg (Luxembourg Institute for Training in Banking), ING Life Luxembourg (ILL) and Securities & Financial Solutions (SFS).

Telindus Telecom also has many customers from the services sectors, such as Legitech, BD Associates Partners to Leaders, Peter & Clark, Xpectis, and the manufacturing and construction sectors, such as Compagnie de Construction Luxembourgeoise (CDCL).

Patrick Lommel, CDCL’s Financial & Administrative Director and member of the management board, says: “For CDCL, the decision was easy. As we’re expanding and reviving our business, it was essential for us to refocus on our core activities. A major benefit of Telindus Telecom’s global cloud and connectivity solutions is that they provide all the ICT services, including telephony, from their cloud platform.”

Telindus Telecom’s data centre and connectivity services have attracted both large local organizations, including respectively, Foyer Assurances and the European Investment Bank (connectivity only), and major international companies. Several foreign companies have also chosen to establish an ICT base within Telindus Telecom’s data centres, including, most notably, Cobelfret.In addition, Telindus has secured customers from the emerging online video games market. Several companies and industry leaders in massively multiplayer online games, such as the Russian company Innova, have been drawn to the turnkey solution, which effectively combines data centre and ICT services.
Innovative products open doors to new ways of working

The key to this strategy is offering an all-in-one cloud solution, which includes operational and connectivity services and ICT architecture.

Jacques Ruckert, Telindus’ Products & Solutions Director, explains: «Through our cloud products, we offer businesses complete operational support of their ICT environment, with guaranteed results. Our customers are therefore able to focus on their core business, benefiting from a highly accessible solution, without investing or having responsibility for managing the solution, as information technology becomes a service provided by Telindus.»

Telindus Telecom offers the following innovative products and services:

Telindus Telecom U-touch: CaaS (Communication-as-a-Service) solutions. Unified communication and IP telephony solutions on a flexible, secure and high-performance platform.
Telindus Telecom U-free: DaaS (Desktop-as-a-Service) solutions. With virtualization, businesses and end users are freed from the complexities of managing their pool of PCs and laptops.
Telindus Telecom U-flex: identifies infrastructure service solutions using the cloud (Infrastructure-as-a-Service), offering SMEs, amongst others, a completely flexible and investment-free ICT service, providing them with complete control over operational costs and a guaranteed superior-quality service.

Telindus Telecom is currently launching a new marketing campaign for its range of products, with the aim of clearly demonstrating its leadership in the provision of innovative ICT services. The campaign reflects the company’s values, using surprising and thought-provoking visuals to create a striking effect, and which go beyond Telindus’ flawless technology knowledge to focus on its strong relations with customers.

Telindus Luxembourg is proud to announce its partnership with Innova, one of the most successful publishers of Massively Multiplayer Online (MMO) games in Russia and CIS. Innova has chosen Luxembourg as the main site for its European headquarters, as well as a central location for its new datacentre. The company aims to bring the same level of service quality and expertise to the European region that helped it develop the domestic MMO games market to the level of leading world trends.

Innova aims to shape the European online games market, which is marked by steady growth, developed infrastructure and numerous opportunities for attracting an active core community of players.

Currently, Innova is concentrating on “Lineage II” as a flagship title to be localized in many European languages. Dedicated servers will be provided, with the game being localized in several stages and supported in the following language formats: English, German, Polish, French, and Turkish. To achieve this goal, the company searched for a strong partner that can support its European expansion and provide a reliable datacenter, as well as a strong Internet network throughout Europe.

“We are delighted to have been selected by Innova to provide them with our competitive datacenter and connectivity solutions. Thanks to the Luxembourg government’s promotion efforts, it is the first time that a Russian online gaming company chooses to settle in Luxembourg. We convinced Innova’s management to let us assist them in their development of the European market. We are the only expert able to offer Innova leading technical solutions combined with the advantage of a single point of contact and a flexible approach.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg.

"I am quite confident that Innova has made the right choice. We were greatly encouraged by the number of initiatives coming from the Government of Luxembourg. Optic fiber networks, highly secure datacenters, combined with the benefits of the country's geographic location and easy access to policy makers has made this decision an easy one. To achieve success on the European territories, we need the assistance of a reliable and highly flexible partner to support our fast growth and ambitions. The decision to partner with Telindus Telecom is based on the quality of the company’s services; the dynamic approach to work that fits well with our philosophy of constant innovation, as well as the expertise and friendliness of the whole team. ” said Gevork Sarkisyan, the CEO of Innova.

About Innova
Innova is not only one of the pioneers in the Russian online entertainment industry, but also the leading online games publisher on the territory of Russian Federation and CIS. The company operates over ten massive multiplayer online games including Aion, Lineage2, Atlantica Online, RF Online, Ace Online and others. Innova provides a full range of game publishing services, from a unified community platform, with over two million active users, to a self-developed anti-hack shield called Frost. With a talented team of nearly two hundred employees (and one internet troll), the company aims to bring the online entertainment industry to a new level of quality and to always be one step ahead of expectations.

Luxembourg, January 5, 2012– Telindus Luxembourg is now a VMware Premier partner, making it the first full Luxembourgish entity offering customers the highest levels of knowledge and support in datacentre networking, storage and virtualisation in Luxembourg. This outstanding achievement expands Telindus' delivery capacity to provide consistent, repeatable, scalable and measurable technology to all of its customers.

This Partnership level acknowledges partners who have committed their business resources to understanding and delivering virtual infrastructure solutions, to helping customers design, plan, integrate and deploy the most sophisticated virtual infrastructures to meet the high-end technical and demanding business needs of customers.

“This achievement of the Premier Partnership level is in line with our “Everything as a Service” strategy and our commitment to evolve towards a dynamic, highly efficient and responsive datacenter adapted to the business needs of our customers. After 30 years in the ICT business, we know more than ever that our customers’ ICT infrastructure is an enabler for their business and hence we implement customized state of the art solutions for them”, says Christian Haux, Marketing and Sales Director of Telindus Luxembourg. “VMware have the products and solutions which enable us, together with our other strategic partners such as NetApp, Cisco and HP, to deliver a multi-tenant, unified cloud architecture on the market”, he continues.

“VMware is pleased to award Telindus with the Premier status, the highest level of the Solution Provider partnership within our VMware Partner Network. We value our relationship with Telindus and look forward to even greater success in the future”, says Willem van Enter, Regional Director Benelux. "A premier partner is of strategic importance to VMware and a trusted advisor to our customers. They demonstrate strong skills in diverse VMware virtualization solutions including infrastructure virtualization, business continuity solutions and enduser computing."

The Interdisciplinary Centre for Security, Reliability and Trust (SnT) has signed its very first agreement with an industrial partner: Only a few months after the research centre was launched by the University of Luxembourg, SnT has entered a partnership with Telindus Luxembourg S.A. “This is a significant milestone for us”, says SnT-Director Prof Björn Ottersten. “ As one of the main Information and communication technology companies in the region, Telindus is an ideal research partner for our centre.” Telindus will contribute know-how and resources to build a research programme in Communication and Network Infrastructures. The company’s CEO, Gérard Hoffmann, has been instrumental in establishing SnT at the University of Luxembourg.

SnT, founded in February 2009 and situated on Campus Kirchberg, is committed to facilitating research in collaboration with established partners as well as new start-ups in the ICT industry. The SnT partnership programme forms a platform for cooperation with industrial and governmental partners. Partners contribute to SnT projects both with funding and with know-how through research participation. In addition partners will contribute at all levels in strategic planning and through representation on the SnT advisory board.

The first research activity launched with Telindus is a project building a federated test bed for public safety communication and information systems. The test bed will allow European telecom manufactures and software providers to carry out tests and evaluation of their products, results of R&D projects in an international environment with participation of public safety users. The Federated test bed will make possible to test large scale heterogeneous communication systems including the heterogeneous networks simultaneously based on several standards such as GPRS, UMTS, WLAN, WiMax, PMR. The project will be directed by SnT vice-director Prof. Thomas Engel.

Telindus Luxembourg S.A. employs 334 people and has been offering its services since 1979 in the Grand Duchy of Luxembourg, in the field of telecommunications as well as in the field of information systems. The company sees the University of Luxembourg and its research centres as key partners for the company’s innovation efforts. “For us, the partnership agreement with SnT is the basis for a long-term research collaboration”, says Telindus Luxembourg CEO Gérard Hoffmann. “The most important objective for the active link to the SnT is the expected attraction of technical expertise and highly skilled personnel: Telindus considers its trained employees as its most important asset for its further successful development in the Luxembourg market.”

Telindus, leader sur le marché luxembourgeois des solutions d’informatiques et télécommunications, rapproche les hommes grâce à la solution de TelePresence de Cisco.

Dans le passé, la plupart des outils de collaboration, comme notamment les systèmes de téléconférences, ont été incapables de vous apporter les bénéfices et la clarté d’une réunion en face à face. De plus, pour beaucoup de ces outils, leur utilisation était complexe ou peu fiable au moment où vous en aviez le plus besoin.

Grâce au nouveau système de TelePresence proposé par Telindus, et développé par Cisco, les clients de Telindus profitent dès à présent, et partout en Europe, d’une solution de réunion parfaitement au point sur le plan technique, et ainsi d’une vraie alternative aux voyages d’affaires coûteux et fatigants.

La perfection de l’image et du son associé à la maîtrise des coûts, la technologie au service de l’écologie !

La solution Cisco TelePresence a été conçue pour modifier radicalement la manière dont vous menez vos réunions en portant l’interaction et la collaboration à un niveau jusqu’ici inconnu. Vous avez l’impression de vous trouver dans la même salle que tous vos interlocuteurs, quelle que soit la distance. Les communications deviennent aussi naturelles et efficaces que lors d’un réel face à face: la solution simplifie et accélère l’échange d’informations sur l’ensemble de votre entreprise tout en améliorant vos performances et en réduisant vos coûts.

Avec la TelePresence, Telindus offre une solution qui se montre à tous les égards à la hauteur de l’orientation internationale de l’économie luxembourgeoise et fait face aux défis des entreprises modernes. La TelePresence remplit les critères de l’informatique écologique tout en respectant le principe de rentabilité : « La TelePresence va inciter les entreprises à réfléchir à deux fois avant d’envoyer leurs collaborateurs en déplacement professionnel », explique William Mosseray, CEO Telindus International, et d’ajouter : « Telindus Luxembourg s’est investi pleinement dans la TelePresence et est devenu le centre de compétence pour le groupe Telindus ».

L’innovation au service des entreprises et de l’environnement

Les mentalités évoluent et nous le devrons, selon Gérard Hoffmann, Administrateur Délégué de Telindus Luxembourg, à la qualité technique de la TelePresence. « Grâce à la TelePresence, les réunions pourront être plus spontanées. La réduction du nombre de voyages, souvent fatigants, constitue une économie substantielle de temps et d’argent. Tout le monde y trouve son compte, à la fois chefs d’entreprises et salariés qui, grâce à celle-ci, gagnent des heures précieuses et parviennent ainsi à un meilleur équilibre entre vie privée et professionnelle. Avec la diminution de la fréquence des déplacements, un troisième vainqueur se dessine : l’environnement », poursuit Gérard Hoffmann.

Des avantages pour toutes les entreprises quelle que soit leur taille, maintenant pour aller là-bas, restez où vous êtes !

Les systèmes de TelePresence supportent des réunions jusqu’à 36 sites et à raison de 18 collaborateurs par site ! Afin de garantir l’expérience ‘TelePresence’, les règles d’aménagement des salles sont très strictes, toujours dans un but d’immersion totale. Au Luxembourg, Telindus est la première société à s’être dotée d’un système de TelePresence Cisco3000, qui permet d’accueillir 6 personnes sur le site Luxembourgeois.

Telindus offre aux entreprises deux possibilités d’accéder à ce nouveau type de réunion

En dehors de l’installation dans leurs propres locaux, les clients peuvent également accéder à l’infrastructure disponible chez Telindus et se connecter avec leurs partenaires en Belgique, aux Pays-Bas, en France, au Royaume-Uni et en Espagne, dans un premier temps. William Mosseray est convaincu du succès de cette nouvelle offre : « La TelePresence est une solution conçue pour notre époque où la pression des coûts et du temps ainsi que la responsabilité sociale des entreprises ne font que croître ».

Since its integration into the Belgacom group in 2006, Telindus Luxembourg has taken a strategic turn. Today, a channel for Belgacom’s corporate offers, Telindus Luxembourg extends its portfolio to connectivity and associated managed services solutions. In Luxembourg, the combination of Telindus’ sale forces and service offer with those of Tango, the country’s second-largest mobile operator, itself integrated into the Belgacom group 6 months ago, perfectly implements this strategic evolution.

Telindus Luxembourg is the leading market player for the integration of information and communication technologies in the Grand Duchy. Over the past year and on an international level, Telindus Belgacom ICT has refocused its activities on six countries: France, Belgium, the Netherlands, Spain, the United Kingdom and Luxembourg. Outside these countries, its service capacity is strengthened through solid partnerships.

With a customer centric approach, Telindus Luxembourg positions itself as the special partner for businesses and, as of now, makes Tango’s mobile communication offer as well as Belgacom and its subcontractors’ fixed connectivity offer available to Luxembourg companies. Thanks to its leading position in all economic sectors and its 30 years of establishment and development of a solutions and service portfolio in the domains of information and communication technologies, Telindus Luxembourg continues to offer a large range of solutions and service. Its ICT strategy is centred on four principal axes: converged solutions for networks and security supporting voice, video and data, solutions for information systems and data storage, professional applications and, above all, outsourcing of the entire, or part of, the clients’ ICT infrastructure.

In order to satisfy its business clientele by offering end-to-end solutions, Telindus Luxembourg now offers on top of ICT services a complete range of mobile connectivity solutions through the use of the Tango network as well as fixed national and international connectivity. Thus, the client now deals with only one contact and an end-to-end integrated solution. Hence, he benefits from a synergy between the various offers and convergent solutions. This complementarity of the services presents real benefits for the client, both for simplification and cost control purposes.

This strategy, which puts the client at the centre of its offer, is expressed by the group’s new organisation for corporate clients in Luxembourg: the Tango sales and product teams are now run by Telindus Luxembourg
management. The general management of these new B2B teams from two different companies is in the hands of Gérard Hoffmann.

The international development, focusing mainly on Luxembourg’s neighbouring countries through Telindus Belgacom ICT, constitutes another advantage for international companies, for whom a complete service is essential.

Apart from its presence in six European countries, Telindus Belgacom ICT ensures the distribution of its solutions in other countries through third party partnerships at the clients’ locations. Set up in Esch-sur-Alzette, the operational platform of the ROC (Remote Operating Center) allows Telindus Luxembourg for example to remotely offer company networks LAN management solutions, security management solutions (firewalls) and VoIP management solutions at the various sites of the clients. Apart from mobility and ROC, significant investments are underway to ensure the promotion and the development of the latest technological innovations and in particular: telepresence, videostreaming, VoIP, videosurveillance.

“Telindus Luxembourg assumes its position as market leader by offering certified services for each of its technologies”, suggests Jacques Ruckert, Networking, Security and Connectivity Solutions Director of Telindus Luxembourg and responsible for Tango B2B products.

For 2010, Telindus Luxembourg commits itself to resolutely develop all convergent solutions: “More than ever, our mission is to guarantee everyone access to all types of services, wherever and whenever, in an easy and secure manner, via all kinds of devices connected to the fixed or mobile network”, explains Christian Haux, Commercial Director of Telindus Luxembourg and B2B commercial activities of Tango. “The teaming up of both companies will provide a complete and convergent B2B offer to the market which is unique in Luxembourg” stresses Didier Rouma, CEO of Tango.

“We want to offer the best of both worlds: telecommunications services combined with the best of ICT solutions and services – all together to make it easier for the client”, says Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg and Executive Board member in charge of Tango’s B2B activities.

Telindus Luxembourg is proud to announce that it has been rewarded by a sample of 50 Chief Information Officers as the “Cloud Computing Provider of the Year”.

The ceremony took place at the Conference Centre & Hemicycle in Luxembourg-Kirchberg on the1st of December 2011, at the Luxembourg ICT Awards Dinner event.

The Awards’ main objectives are to reveal Luxembourg ICT market best practices and achievements according to an extensive sample group of CIOs, to the larger public.

The “Cloud Computing Provider of the Year” award recognizes the company, specialized in the Cloud sector which has excelled in its innovative solutions and its outstanding performance. The choice criteria were based on Innovation, Customer Satisfaction, Competitiveness and Security.

The award was presented to Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “This recognition above all rewards our customer centric approach. We know more than ever that our customers’ ICT infrastructure is an enabler for their business and hence we implement customized state of the art solutions for them.” he said. “We propose cloud computing solutions in order to allow our customers to meet their business requirements” he added.

“We build up a real partnership with our cutsomers. Hence, when we were awarded as “Best Case Study Example of Cloud Services for the Private Sector” with ING Life Luxembourg in May 2011 by Eurocloud Luxembourg , it was a joint achievement. Customers’ feedback is the
most important thing for us and the best proof of recognition.”

“Telindus showed a lot of flexibility within the solution, and as we are a small company and want to be very agile and reactive in the market, this made them an ideal partner for us” said Mister Christophe Hucque, Chief Operations Officer, ING LIFE LUXEMBOURG.

“ICT Company of the Year in 2010, EuroCloud Luxembourg Award in May 2011 and Cloud Computing Provider of the Year today, we always keep always the same values: Respect, Passion, Can Do. Under our new brand Telindus Telecom, we aim to become the most innovative telecommunication operator for the professional market with the first truly converged ICT and telecom solutions portfolio.”

Telindus Luxembourg is proud to announce that it has been honoured by EuroCloud Luxembourg with the “EuroCloud Luxembourg Awards” which recognizes the best Cloud Computing customer reference in the Private Sector. ING Life Luxembourg operates an “all-in-one” Cloud solution from Telindus for its business applications as well as their communication needs.

The ceremony took place at the Neumünster Abbey in Luxembourg, under the patronage of François Biltgen, Minister for Communications, at the Golden-i Awards & Gala event on May 19th 2011. The "EuroCloud Luxembourg Awards" is a unique opportunity to help increase the visibility of innovative companies in the field of Cloud computing and SaaS and to help set up a marketplace for Cloud computing and SaaS applications in Luxembourg. Winners of the “EuroCloud Luxembourg Awards” will also be considered automatically for the “EuroCloud European Awards 2011” alongside competitors from other European countries. Winners of the local award programs will be presented at the “European EuroCloud Congress” on June 27th/28th 2011 in Luxembourg.

EuroCloud Luxembourg, the association of the Luxembourg Cloud computing and SaaS industry and member of the pan-European EuroCloud network, launched its first edition of the “EuroCloud Luxembourg Awards in 2011” with four categories: “ Best case study in the private sector”, “Best case study in the public sector”, “Best Cloud offering” and “Best start-up”. The “Best Case Study of Cloud Services for the Private Sector”, awarded to Telindus Luxembourg, distinguishes companies whose underlying business approach fosters a broad and comprehensive use of Cloud services in that sector. Telindus Luxembourg won thanks to the attractiveness of the offered services, the achievable benefits and competitive advantage for the customer, as well as new and pioneering marketing and sales concepts.

Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg says: “We are very proud because this award distinguishes not only our innovative Cloud strategy, but also the success story with ING Life Luxembourg, our common effort and our reliable relationship.
The most important thing for us is to anticipate our customers’ requirements and hence to simplify their ICT environment by offering a whole range of managed solutions, regarding our any3 paradigm: anywhere, anyhow, anytime.”

“ICT Company of the Year in 2010, EuroCloud Luxembourg Award in 2011, under our new brand Telindus Telecom, we ambition to be the most innovative telecommunication operator for the professional market with the first converged IT and telecom solution! I would like to thank, together with the whole Telindus team, all of our customers who make this vision come true” he concludes.

If you were asked who the ICT leader in Luxembourg is, you would say Telindus.
But if you were asked who the leader in the telecom market is, what would come to your mind?

Until now, CIOs have had to be skilful jugglers to find the best solution out of the often inflexible and incomplete offerings from operators in order to find the best compromise in the interest of their companies.

But now a new kind of telecom operator has arrived, providing the first global telecom and ICT solution for businesses in Luxembourg. That operator is Telindus Telecom.

The best of both worlds
With the launch of Telindus Telecom, Luxembourg’s ICT leader has now become a provider of fully integrated communications solutions. As an expert in both telecommunications and ICT, Telindus Telecom can offer the best of both worlds to its clients, which is a real competitive advantage in the current telecom market.

From now on, companies will no longer have to compromise. Whether you are an SME, a large company or a local authority, Telindus Telecom can provide tailor-made connectivity solutions, adapted to your specific needs, including fixed and mobile telephony, Internet, networking and cloud computing.

Highly competitive connectivity services
Bringing together the combined telecommunications skills of Belgacom and Telindus, as well as its customer proximity, Telindus Telecom provides its clients in Luxembourg with a highly competitive connectivity service both on a national and international level.

Telindus operates a state-of-the-art optical network in Luxembourg, an MPLS network, its own Internet access platform and integrates Tango services for mobile requirements. In Luxembourg, the network already covers the country’s major business areas, including Bettembourg, Esch-sur-Alzette, Windhof, Potaschberg, Munsbach, Strassen, Cloche d’or and Kirchberg, and will be rolled out across all areas with high business density. To meet international clients’ requirements, Telindus Telecom offers a full range of telecom services through Belgacom International Carrier Services (BICS). And to deliver its cloud solutions, Telindus is equipped with a high-performance data centre environment within the infrastructure of LuxConnect.

Telindus is firmly committed to its telecom operator business, and shall invest more than 20 million euros over the next five years to continue expanding its activities in this field.

On top of these technical aspects, Telindus Telecom also aims to stand out for its flexible, reactive, dynamic approach and high level of customer service.

All the skills of Telindus Luxembourg
A significant advantage for CIOs is that end-to-end solutions are provided by one dedicated single point of contact within Telindus Telecom, speeding up decision-making processes and improving its clients’ productivity.

Over recent months, Telindus has strengthened its staff by bringing on board a team of telecom experts. There are now more than 400 Telindus Luxembourg and Tango specialists working on providing ideal solutions to meet the needs of different types of businesses, meaning Telindus Telecom is ideally placed to respond to its clients’ requirements.

A EuroCloud award, and 30 clients already on the Telindus backbone
International companies are moving towards convergence and consolidation. Telindus already accommodates several such companies for their consolidation needs through its principal data centre or for back-up services.

Telindus currently houses more than 30 clients on its optical backbone, allowing them to benefit from fixed and mobile telephony services, Internet, networking and cloud computing. On 19 May, the Telindus cloud offering was awarded “Best Case Study Example of Cloud Services for the Private Sector” by EuroCloud Luxembourg.

Want to find out more? Go to telindustelecom.lu.

As part of an ongoing partnership, Telindus and NetApp signed a collaboration agreement to leverage architecture in order to deliver cloud-based services to the local market.

“Following the recent launch of our Infrastructure as a Service (IaaS) offer, our goal is to evolve towards a dynamic, highly efficient and responsive datacenter adapted to the business needs of our customers” says Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “NetApp have the products and solutions that enable us, together with our other strategic partners, to deliver a multi-tenant, unified cloud architecture on the market.” he continues.

Cloud computing based services have been increasing in popularity as the benefits for companies have become evident. More and more companies have recently become interested in adopting cloud computing due to the agility and flexibility it provides. The model allows you not only to move ICT expenses from CAPEX to OPEX, but also minimizes the risk factors associated with initial ICT investments. “Our customers are compelled to innovate in order to stay competitive. It is because we understand the challenges they face that we have put in place solutions coherent with their imminent needs” says Christian Haux, Marketing and Sales Director for Telindus Luxembourg, “we can only do it by teaming up with partners with whom we share the same vision of the market. NetApp is such a partner,” he adds.

“For years, NetApp’s commitment has been to create innovative storage and data management solutions that accelerate business breakthroughs and deliver cost efficiency. It’s a commitment we want to assume together with top partners like Telindus” says Jan Vleminckx, Belgium & Luxembourg regional manager for NetApp. “We choose our partners carefully, according to very strict accreditation criteria and to their ability to leverage our solutions and turn them into a unique value proposition for our customers. Telindus Luxembourg meets all of these requirements and is therefore our Strategic Partner in the Grand-Duchy” he concludes.

Telindus Luxembourg announces today the implementation of a fiber optical network to improve data communications between datacenters and customer sites across the country. This brand new network aims to strengthen the position of Telindus as a key player for providing cloud services to customers in Luxembourg.

In order to satisfy its business customers looking for a single point of contact for all of their ICT needs, Telindus Luxembourg has introduced, as a support for its cloud services, a state-of-the-art fiber optical network. This new offering aims to provide high-performance end-to-end ICT solutions, managed and operated by one unique supplier guaranteeing complete end-to-end service delivery and quality, all governed by a strong SLA. Based on a dark fiber ring rented from LuxConnect, Telindus has built a new backbone infrastructure, which facilitates interconnecting Luxembourg datacenters and international operators’ exchange platforms with customer sites. Telindus customers have, as of now, a direct access to an even wider range of ICT services, integrating aspects such as 24/7/365 proactive monitoring, guaranteed high availability, integrated security, Quality of Service, etc...

With this investment, Telindus Luxembourg moves one step further towards simplifying the ICT infrastructure of its customers with high-quality, end-to-end managed solutions. Gérard Hoffmann, Chairman and Managing Director of Telindus Luxembourg comments: “This implementation completes a new strategic turn for Telindus. Since 2009 we have been continuously investing in our new datacenter services platform. This strategy is paying off, because we are able to deliver to our customers now a much higher added value than a normal systems integrator. This innovative vision will enable us to fulfill our long-term strategy to industrialize our services offer by focusing on the value delivered to our customers.”

The combination of our ICT services with our new, state-of-the-art optical network, offers customers real benefits in terms of business performance, simplification and cost control. Hence, thanks to our new connectivity services, customers can now benefit from faster, cheaper but also safer connectivity. “Telindus brings a real added value to the market. Our strong differentiator is to offer genuine, professional integrated end-to-end solutions with a guaranteed, high level of availability” said Jacques Ruckert, Director for Telindus Products & Solutions, adding: “Unlike most competitors who rely entirely on third-parties operators to deliver datacenter services to its customers, Telindus is now in control of its network infrastructure and guarantees full cost and operations transparency to its customers.”

Telindus Luxembourg has receives the “Green Partner of the Year” Award from Cisco for the Belgium & Luxembourg territory during the last channel partner conference in San Francisco end of April.

Cisco's Partner Summit Global Awards’ main objective is to recognize the exemplary channel partners, highlighting some of their special achievements and top performance within different categories.

“It’s a great privilege to be recognized as one of the top performers by Cisco, it’s the culmination of an ongoing collaboration for years between our companies.” said Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg. “The Green Partner of the Year Award recognizes Telindus Luxembourg’s outstanding performance in developing an innovative approach to help customers meet their sustainability goals enabling long term energy efficiency” explains Romain Siebenaler, Country Manager for Cisco Luxembourg.

“By implementing internally the Cisco Telepresence system, we are able to demonstrate the benefits of the solution to our customers based on our own return on investment model and experience” said Christian Haux, Sales & Marketing Director, adding “we are driving a customer focused strategy by providing intuitive end-to-end solutions that enrich the combination of their professional tasks and their private life, the Telepresence solution is an enabler to meet this objective”.

The Cisco Telepresence system is a high-definition videoconferencing solution that gives users the illusion that they are meeting in the same room. “By adopting the system for our own usage, we were able to reduce considerable long-distance travel and contribute to sustainability and cost-savings” Christian Haux said.

Telindus Luxembourg and Cisco uphold a partnership for many years. The Telindus Group is a Pan-European Cisco Partner and with experience in a vast range of Cisco Products and Solutions including the Cisco TelePresence Advanced Technology Program.

A number of private and institutional actors joined forces at the end of December 2009 to launch the association “EuroCloud Luxembourg A.s.b.l.”. Fedil – Business Federation Luxembourg, the Luxembourg Bankers’ Association and the companies e-Kenz S.A., Telindus Luxembourg. and Luxconnect S.A. are amongst the association’s founding members.

The association has made it its mission to bring together local companies engaged in the field of information virtualisation technologies with the aim:

to set up and exploit an exchange and expertise platform in matters relating to Cloud computing, Software as a Service as well as similar technologies in Luxembourg,
to promote services and applications of Cloud computing Software as a Service as well as similar technologies at national and international level,
to take part in the development of standards and technical and legal reference material in the field of Cloud computing, Software as a Service as well as similar technologies at European and international level.
The creation of EuroCloud Luxembourg is in line with a pan-European movement and is part of a European EuroCloud community that brings together national companies and associations active in this particular field. This network allows for a regular exchange of views amongst partners on issues of common interest and to develop coherent strategies at a European level in order to position Europe in relation to other regions and continents in terms of virtualisation services and technologies.