Luxembourg, April 23,2013 – Telindus has been chosen by Cactus, 3rd largest private employer in Luxembourg and reiterates its confidence in the solutions proposed by Telindus Telecom.
Nowadays, Cactus consists of 2 hypermarkets, 11 supermarkets, 6 Cactus market convenience stores, 2 Cactus Hobbi and 18 Cactus Shoppi grocery stores, a catering branch, a catering service and a major food products factory. This vast production and points of sales network needs to be interconnected by an innovative and reliable technology, which addresses the permanent concern for service quality for its customers and employees, and minimizes the impacts of a service interruption.
The challenge for Cactus consisted in the creation of a second redundant infrastructure system on a remote site. The two datacenters, one in Bertrange and the other one in Windhof’s new buildings, are at the heart of Cactus’ network. For obvious security and 24h/24 on 7d/7 service continuity reasons, their interconnection must be realized via two entirely distinct paths. The diversity of the group’s activities, from the production to the sale in stores, also imposes a particularly ambitious “Recovery Point Objective“ (RPO) and “Recovery Time Objective” (RTO).
Telindus’ solution consists in a combination of integrator and operator services. This solution integrates the passive Optic Fiber furnished by Cactus on one hand, and Telindus Telecom’s network on the other. The whole, activated by ADVA Optical Networking branded equipment, is supervised and run by Telindus Telecom teams, thus offering Cactus service qualities and a unique Service Level Agreement (SLA). Today, Cactus benefits from a flexible solution that ensures an efficient cost control, which is scalable, highly secure and perfectly integrated in the existing environment. The advantage of a single point of contact for all components and services necessary to the Ethernet and Fiber Channel services, including the group’s passive Optic Fiber, offers Cactus complete peace of mind and guaranteed associated services. This new connectivity service now operates as an extension of the outsourcing services already provided by the same Telindus division.
“Telindus has managed to distinguish itself by a powerful solution, particularly by taking the integration of our existing passive fiber network into account. The suggested solution also allows further flexibility on the future evolution of our group’s connectivity needs. Ours will thus be a long term partnership” explained Jean Gavroy, IT Director of Cactus.
“Only an operator backed by an integrator’s skills and agility would have been able to meet our client’s needs with a seamless solution. We are particularly proud of this expression of confidence”, said Yannick Freyermuth, Account Manager by Telindus.
The first Cactus store was created in 1967. With some 4 000 employees and 2 hypermarkets, 11 supermarkets, 6 Cactus market convenience stores, 2 Cactus Hobbi and 18 Cactus Shoppi grocery stores, the Cactus group is the 3rd largest private employer in Luxembourg. This family enterprise is highly diversified, with malls, hyper-and supermarkets, a restaurant branch and a catering service, a major food production branch, a coffee roasting plant and its own advertising agency. In an increasingly globalized world and in a competitive environment marked by foreign multinationals, Cactus is undoubtedly one of the brands most attached to the image of Luxembourg and its citizens. Both in terms of customers and commercial partners, Cactus is deeply related to the country that has given birth to it. Cactus makes it a point of honor to distinguish itself through its offer in fresh products, through the largest selection of local products and superior quality, and finally, through its societal commitment.
Telindus Luxembourg is the Belgacom Group’s ICT branch and, through Telindus Telecom, the Group’s enterprise operator in Luxembourg, it provides solutions to a variety of private and public-sector companies. Its areas of expertise include enterprise networks and connectivity (national and international), datacenters, security, collaboration, applications and mobility.
With a customer centric approach, Telindus Luxembourg positions itself as the privileged partner for businesses and administrations in Luxembourg. In order to accompany its customers, at their own pace, with the highest respect for their evolution, Telindus adapted its wide range of solutions and services to meet the very specific needs to any customer profile. With more than 350 experienced specialists, Telindus Luxembourg’s strategy is to focus on customers’ needs managed through a single point of contact to meet overall ICT requirements.