Press Release - 8 May 2012
Telindus Telecom sees strong growth: its innovative strategy is convincing more and more businesses.
Telindus Luxembourg continues to establish its ground-breaking cloud and telecom services through Telindus Telecom. Its growth strategy includes continually investing in infrastructure and staff and strengthening its «IT-as-a-Service» range of solutions. This strategy aims to enable local decision-makers to address the challenge of innovation, in order to stay competitive and to ensure long-term growth.
A winning strategy proven by double-digit growth
Telindus belongs to a select group of market leaders who have a clear vision of where they want to be, and invests accordingly. The strategic realignment initiated in 2011, which was based on an investment plan of 20 million euros
over five years and the development of new next-generation cloud and telecom services under the Telindus Telecom brand, has materialized much sooner than anticipated.
Gérard Hoffmann, Chairman & Managing Director of Telindus Luxembourg says: “Telindus’ strategy is paying off, both in terms of the quality of our services and with the acquisition of new customers. We’ve seen a considerable increase in our market share linked to the bundled telecom offering, and an increase in turnover too. As part of our five-year plan, we aim to achieve a 15 to 20-per-cent market share in the enterprise market.”
Over the last year, Telindus Luxembourg has seen its turnover climb 13 per cent and, for the first time in its history, pass the 70 million mark. This growth is largely due to an increase in revenues from the provision of new services, such as telecom, data centre and cloud services. To support this strong growth, Telindus ran a recruitment campaign, taking on an additional 50 industry professionals.
In 2011, more than 40 new customers chose Telindus to manage their infrastructures, hosted their ICT environment within its data centres or made use of its telecoms links.
Innovative, high-quality services: going the extra mile to become the preferred telecoms operator for businesses
Thanks to a series of major investments and a corporate culture that focuses on innovation and customer service, Telindus is now able to position itself as a telecom operator that offers the highest level of service and access.
Christian Haux, Commercial & Marketing Director of Telindus Luxembourg, says: “The benchmark has been set. Telindus has won over many business decision-makers thanks to its ability to listen to their requirements and understand the challenges they face. Telindus aims to stand out from the crowd by providing high-quality end-to-end services, supporting its customers in their growth over the long term.”
Countless Luxembourg firms of all sizes and from various industries have put their faith in Telindus Telecom to lead them into the cloud era. This includes, most notably, companies and organizations from the financial sector such as ABN Amro Luxembourg, l’Association Luxembourgeoise des Fonds d’Investissement (Luxembourg Investment Funds Association), l’Institut de Formation Bancaire Luxembourg (Luxembourg Institute for Training in Banking), ING Life Luxembourg (ILL) and Securities & Financial Solutions (SFS).
Telindus Telecom also has many customers from the services sectors, such as Legitech, BD Associates Partners to Leaders, Peter & Clark, Xpectis, and the manufacturing and construction sectors, such as Compagnie de Construction Luxembourgeoise (CDCL).
Patrick Lommel, CDCL’s Financial & Administrative Director and member of the management board, says: “For CDCL, the decision was easy. As we’re expanding and reviving our business, it was essential for us to refocus on our core activities. A major benefit of Telindus Telecom’s global cloud and connectivity solutions is that they provide all the ICT services, including telephony, from their cloud platform.”
Telindus Telecom’s data centre and connectivity services have attracted both large local organizations, including respectively, Foyer Assurances and the European Investment Bank (connectivity only), and major international companies. Several foreign companies have also chosen to establish an ICT base within Telindus Telecom’s data centres, including, most notably, Cobelfret.In addition, Telindus has secured customers from the emerging online video games market. Several companies and industry leaders in massively multiplayer online games, such as the Russian company Innova, have been drawn to the turnkey solution, which effectively combines data centre and ICT services.
Innovative products open doors to new ways of working
The key to this strategy is offering an all-in-one cloud solution, which includes operational and connectivity services and ICT architecture.
Jacques Ruckert, Telindus’ Products & Solutions Director, explains: «Through our cloud products, we offer businesses complete operational support of their ICT environment, with guaranteed results. Our customers are therefore able to focus on their core business, benefiting from a highly accessible solution, without investing or having responsibility for managing the solution, as information technology becomes a service provided by Telindus.»
Telindus Telecom offers the following innovative products and services:
- Telindus Telecom U-touch: CaaS (Communication-as-a-Service) solutions. Unified communication and IP telephony solutions on a flexible, secure and high-performance platform.
- Telindus Telecom U-free: DaaS (Desktop-as-a-Service) solutions. With virtualization, businesses and end users are freed from the complexities of managing their pool of PCs and laptops.
- Telindus Telecom U-flex: identifies infrastructure service solutions using the cloud (Infrastructure-as-a-Service), offering SMEs, amongst others, a completely flexible and investment-free ICT service, providing them with complete control over operational costs and a guaranteed superior-quality service.
Telindus Telecom is currently launching a new marketing campaign for its range of products, with the aim of clearly demonstrating its leadership in the provision of innovative ICT services. The campaign reflects the company’s values, using surprising and thought-provoking visuals to create a striking effect, and which go beyond Telindus’ flawless technology knowledge to focus on its strong relations with customers.
About Telindus Luxembourg
Telindus Luxembourg is the Belgacom Group’s ICT branch and, through Telindus Telecom, the Group’s enterprise operator in Luxembourg, it provides solutions to a variety of private and public-sector companies. Its areas of expertise include enterprise networks and connectivity (national and international), datacenters, security, collaboration, applications and mobility.
About Belgacom
The Belgacom Group [Euronext: BELG]. Drawing on its solid experience as Belgium’s national telecom operator and the multiple talents of its teams, the Belgacom Group is the main provider of integrated telecommunication services in Belgium. Thanks to its continuous investments in cutting-edge technology, Belgacom is able to offer its private and professional customers telephony, Internet and television services around the clock, irrespective of location and the access device used. For the fiscal year ending 31 December 2011, the Group posted a total revenue of €6,406 million and a net operating profit before depreciation and amortization (EBITDA) of €1,912 million.
