Unified Messaging

Unified messaging takes voice mail to the next level. It integrates voice mail with other messaging channels to include e-mail and fax in a single mail box, offering expanded messages and contact management capabilities.

Using unified messaging, your employees have the ability to access, manage and reply to all messages these messages - voice mail, SMS, e-mail and fax - using a PC, softphone, smartphone or PDA, at any time and at any place. Unified messaging has proven to be a powerful tool. It helps your employees organize and manage voice mail and other non-real time communications, such as e-mail and fax. This allows your employees to check a fax message on their smartphones, just like they can receive and playback voice mail messages on their PCs.

Unified messaging also works the other way around. Using a product such as Open Text Fax Server, you can send out documents from virtually any application, with a wide range of delivery options: fax, e-mail, certified e-mail, encrypted PDF, SMS, and more.

Your organization can realize important cost savings using unified messaging, reducing the need for paper documents, phone lines, modems, stand-alone fax machines and related supplies.