Productive collaboration between employees, customers, suppliers and partners sometimes depends on fast communication. Instant Messaging and chat offer this type of online conversation in real time, enabling you to create a kind of private chat room.
In this chat room, you can talk in real time, comparable to a telephone conversation but using text-based messaging that are sent over the network. Typically, the instant messaging system alerts you whenever somebody on your private list is online or is asking you a question.
Instant messaging is a means of communication that allows your employees to communicate in a very direct manner. For this reason, chat is a communications channel that is often used for providing customer support.
As your trusted ICT partner, Telindus can set up any instant messaging and chat solution that is tailored to the specific needs of your organization.